Logitech adds support for webcam users affected by Windows 10 Creators Update

Logitech Brio
Brad Bourque/Digital Trends
The Creators Update is almost upon us, and over the last few weeks we’ve seen Microsoft doing everything in its power to iron out bugs and glitches before its official debut on April 11. However, as with any major update to an operating system as all-encompassing as Windows, there are some problems that couldn’t be intercepted ahead of time.

As of yesterday, the Creators Update became available to users who are eager enough to perform a manual download, according to a report from On MSFT. Already, it’s being reported that certain Logitech cameras might lose video or even go undetected by the PC due to incompatibility with the update.

It seems that the Brio range of webcams is worst affected, but at this stage it’s difficult to diagnose the extent of the issue. However, Logitech has already published documentation that will help users solve the problem and return their webcams to a functional state.

The fix seems to be pretty straightforward. Users are advised to open up Device Manager and check to see whether there’s a yellow exclamation next to the webcam, or its name is listed as “unknown” — if this is the case, essential drivers didn’t load properly.

Users simply need to right-click and select “Update Software,” before checking “show compatible hardware” and picking ‘USB Video Device’ from the list they’re presented with. The company’s instructions state that “Logitech Brio” may appear as an alternative option, but that shouldn’t be selected.

This kind of minor issue can only be expected from an update that’s set to be distributed to the hundreds of millions of devices already running Windows 10. There are always going to be minor hiccups, and if they’re taken care of as swiftly as this webcam glitch, there shouldn’t be too much disruption for users.

Product Review

Google Pixelbook review

Do you want the best Chromebook money can buy? Our Google Pixelbook review examines the operating system’s new flagship, which includes 2-in-1 versatility, an active stylus, and Google Assistant.

Did your Windows 10 audio stop working after the update? Microsoft has a fix

Microsoft has released a small patch for its October 2018 Update build of Windows 10 following some users facing audio issues that resulted in no sound output at all. After this fix, that problem should disappear for good.

Don’t install the Windows 10 cumulative update if you have an HP computer

The most recent cumulative update for the Windows 10 October 2018 Update is causing the blue screen of death on some HP devices. Only a small subset of people appear to be impacted. 

Windows Insiders get fix for October 2018 Update’s data delete bug

Microsoft has patched its October 2018 Update for Windows 10 to include a fix for the data deletion bug that hit a few users upon the initial rollout. Insiders will test it first before it's sent to the full Windows user base.

Which is best: The Lenovo ThinkPad X1 Extreme or the 15-inch MacBook Pro?

To try and help nail down the best 15-inch laptops in the world, we compared the Lenovo ThinkPad X1 Extreme vs. MacBook Pro 15 in a head to head that looked at their power, design, and portability.

Microsoft co-founder, Seahawks owner Paul Allen dies at 65

Microsoft co-founder Paul Allen died on October 15 of complications from non-Hodgkin's lymphoma. The cancer survivor was best known for his entrepreneurial spirit and his frequent contributions to charities.
Product Review

Don't bother with any other 2-in-1. The Surface Pro 6 is still the best

The Surface Pro been updated to its sixth generation, now coming dressed in black and packing a quad-core processor. Outside of that, you’ll have to dig a little deeper to see where Microsoft has made some truly noteworthy improvements.

How does Microsoft’s newest Surface stack up against the Apple iPad Pro?

In an era where everyone is taking a bite at Apple’s products, we’ve stacked up the 12.9-inch iPad Pro against the latest Surface Pro 6. Check out this comparison guide to see which one gives you more bang for your buck.

Leaked benchmarks suggest rumored AMD GPU could be king of midrange graphics

AMD's next GPU may not be Navi-based after all. Rumors continue to build about an RX 590 which has now shown up on 3DMark's benchmark database, delivering results that easily outstrip stock clocked GTX 1060s.
Emerging Tech

Curious how A.I. 'brains' work? Here's a super-simple breakdown of deep learning

What is deep learning? A branch of machine learning, this field deals with the creation of neural networks that are modeled after the brain and adept at dealing with large amounts of human-oriented data, like writing and voice commands.

Qualcomm’s ‘Snapdragon 1000’ could bring octa-cores to Windows laptops

The rumored Qualcomm Snapdragon 1000 CPU may bring the octa-core design of mobiles and tablets to Windows laptops, offering four powerful cores for high performance, and four low-power cores for efficiency.

Is the new Surface Pro 6 worth the extra money or is the Surface Go good enough?

Each of Microsoft’s Surface devices are great, but with the recent addition of the Surface Pro 6, you might be wondering how it stacks up against the Surface Go. In this comparison piece, we’ve put the two devices up against each other…

Is the Surface Pro 6 a sidestep, or does it blow away its predecessor?

How good is the new Surface Pro, and is it worth an upgrade? The best way to find out is to pit the Surface Pro 6 vs. Surface Pro 5 in a head to head that tests them both on performance, design, and portability.

These gloves will make virtual reality feel even more immersive

Scientists from EPFL and ETH Zurich have come up with a thin and light VR glove which makes it so that a touch of an object in the virtual world equates to the physical touch you would expect in real life.