While this proportion seems to speak mostly to the seamless integration of many such systems into our daily lives, the more interesting finding reveals that 26 percent of respondents said they would not trust an AI with any personal or professional task. Sure, sending a text message or making a phone call is fine, but 51 percent said they’d be uncomfortable sharing personal data with an AI system. Moreover, 23 percent of Americans who say they have interacted with an AI reported being dissatisfied with the experience.
“In today’s world, technological solutions provide a convenience in our lives that is unmatched by anything else. From on-demand apps like Uber to food delivery services like Seamless, it’s almost possible to avoid human contact altogether,” said Barnaby Lashbrooke, CEO and Founder of Time etc. “While people may be comfortable using technology to get their lunch and dinner delivered, there are some tasks that will always be better accomplished by humans. This is where virtual assistant services that are backed by real people, like Time etc, provide a happy medium of the convenience of tech and the reliability of human intelligence.”
Curiously enough, humans also seem decidedly confident in their own abilities, with 35 percent of respondents saying the Artificial Intelligence would never match human intelligence (though that assertion has already been put to quite the test). Ultimately, however, the root of the issue seems to lie in trust — 66 percent of study participants said they’d be uncomfortable sharing financial data with an AI system, and 53 percent said they would be uncomfortable sharing professional data.
Who knows — maybe man has a chance against the storied robot revolution after all.
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