Whether you’re looking to trade in your Google Nest Hub for a new smart display, or you’re having troubles with the device and need to send it in for service, you’ll want to perform a factory reset before you do anything else with the Hub. Fortunately, the process is extremely simple. In this breakdown, we’ll cover exactly how to do a reset and various reasons why you may need to do so.
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Reasons to reset
There are several reasons a person may want to factory reset their Google Nest Hub. Maybe the most obvious is that they are going to upgrade to a Google Home Max and no longer need their Nest. A factory reset would allow you to sell your old hub, or give it to a friend or family member, without your account being linked to that device.
Another reason to reset involves security. While Google denies the Nest Hub has any security flaws, there are some that disagree. Considering how many data breaches (including Google) and device hackings have been in the news in the past year, it’s understandable that you may be wary of any device that could be potentially hacked or that could otherwise share your data. Factory resetting your hub would wipe all of your information from the device, though if it has been gathering information the entire time you’ve been using it, there’s really not anything you can do about that as of right now. By the way, you can use this tool to see what data your smart home devices collect and where they are sending the data.
You might also administer a reset if you’re consistently encountering technical issues. If the device is malfunctioning, such as neglecting to respond to questions or connect to your Wi-Fi network, then we believe a good, old-fashioned factory reset may be in order.
Ready, set, reset
Sadly, you aren’t able to use the app or voice controls to factory reset the Google Nest Hub, but it’s all good. To reset the display, all you need to do is press and hold both volume buttons on the right side (back of the screen) for 10 seconds using two fingers. That’s the one and only step. The device will automatically reboot, and then you’re finished. If you ever can’t remember how to do this, you can simply say, “Hey Google, factory reset,” and the assistant will tell you how to perform a factory reset.
If you’d like to reset other Google smart home devices, they can be reset similarly. To reset your Google Home, hold down the microphone mute button found on the back of the device for around 15 seconds or so until you hear the assistant say that the device is resetting. If you need to do this for your Google Home Mini and the Google Home Max, find the etched circle on the bottom by the power cable and hold it down for around 12 to 15 seconds.
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