Skip to main content
  1. Home
  2. Phones
  3. Mobile
  4. How tos

iPhone phone calls sound muffled? Here’s how to quickly fix them

Add as a preferred source on Google
Side profile of a person in a car holding an iPhone to their ear.
Vincent Wachowiak / Unsplash

Although the iPhone has always done a reasonably good job of filtering out basic background noise when you're on a call, Apple has unlocked a new feature in iOS 16.4 that takes this to a whole new level through the power of machine learning.

Traditional noise cancellation is handy for cutting out routine background noise, such as the hum of traffic on city streets or your air conditioner, but it doesn't do so well when it comes to less predictable noises — like dogs barking, children playing, or infants crying. Filtering those types of sounds out is much more important these days now that more folks are working from home, and — thankfully — that's exactly what Apple's Voice Isolation feature is for.

Recommended Videos

Difficulty

Easy

Duration

5 minutes

What You Need

  • An iPhone XS/XR or newer running iOS 16.4 or later

Technically, Voice Isolation first appeared in iOS 15, but that first iteration could be used only with FaceTime and other VoIP calls. The release of iOS 16.4 expands this capability to cellular calls. If people you're talking to keep saying your voice sounds bad or muffled, using Voice Isolation should do the trick.

How to enable Voice Isolation on a phone call

Sadly, Apple hasn't made the Voice Isolation setting quite as obvious as it could have; it's so well-hidden that many folks may not even realize it's there. The good news is that once you know where it is, you can enable it in only a second or two — and it will also stay enabled unless you toggle it off again. Here's how to find it.

Step 1: Open the Phone app and place a call. The option for Voice Isolation will only appear once a call is in progress.

Outbound call screen on iPhone.
Jesse Hollington / Digital Trends

Step 2: Swipe down from the Top-right corner to open the Control Center (or swipe up from the bottom if you're using an iPhone SE).

iOS 16.4 Control Center on iPhone showing Standard Mic Mode.
Jesse Hollington / Digital Trends

Step 3: You should see two new buttons for Video Effects and Mic Mode at the top, above the normal Control Center panels for Airplane Mode and audio playback. Select Mic Mode.

iOS 16.4 Control Center on iPhone showing Mic Mode options.
Jesse Hollington / Digital Trends

Step 4: Select Voice Isolation from the pop-up dialog that appears.

Step 5: Select an area outside the pop-up dialog to close it and return to the main Control Center screen, and then swipe up (or down on the iPhone SE) to dismiss the Control Center and resume your call.

The Mic Mode will retain whatever setting was last used, so once you've enabled Voice Isolation, it should remain enabled for all future calls — both incoming and outgoing — unless you manually toggle it off. However, the Mic Mode is a global setting, meaning changes made in other apps like FaceTime or Zoom may affect your cellular calls.

iOS 16.4 Control Center on iPhone showing Wide Spectrum Mic Mode.
Jesse Hollington / Digital Trends

How to enable Voice Isolation on a FaceTime call

Enabling Voice Isolation on a FaceTime call is done the same way as for a cellular call, except that you don't need iOS 16.4; you can turn on Voice Isolation in FaceTime on any supported iPhone running iOS 15 or later.

As with the setting to blur your video background, you can also adjust the Mic Mode as soon as you open the FaceTime app — there's no need to place an outbound call first. The same applies to other video and VoIP apps such as Zoom and Skype. Unlike the Video Effect setting, however, whatever Mic Mode you set will apply to all apps that support that mode.

For FaceTime and other VoIP apps, Apple also offers a second Wide Spectrum mode that does the opposite of Voice Isolation, increasing the mic's sensitivity so that callers can hear all the sounds around you. That's handy if you're in a large conference room or attending a concert, but sadly it's not available for cellular calls yet. Selecting Wide Spectrum when using FaceTime will have no effect in the Phone app, which will use whatever other mode was set before switching to Wide Spectrum.

Someone holding an iPhone 14 Pro Max and iPhone 14 Pro next to each other.
Joe Maring / Digital Trends

Which iPhone models support Voice Isolation

Since Voice Isolation uses advanced machine learning technology to analyze the audio from your microphone and separate your voice from the rest, it's only available on models equipped with at least Apple's A12 Bionic chip, the first one to feature an eight-core Neural Engine designed for this kind of heavy lifting.

Thankfully, that's still a pretty expansive list of iPhone models, starting with the iPhone XS and iPhone XR and encompassing the iPhone SE models released since. This means that out of all the iPhones that can run iOS 16.4 in the first place, only the iPhone X, iPhone 8, and iPhone 8 Plus are excluded.

Jesse Hollington
Jesse has been a Mobile Writer for Digital Trends since 2021 and a technology enthusiast for his entire life — he was…
Google just beat its own Prime Day Pixel 10 Pro deal, and the Pixel 11 may explain why
The 128GB Obsidian model has dropped to $699 as stock starts thinning ahead of Google’s next phone launch
Rear shell of Google Pixel 10 Pro.

Google has cut the 128GB Pixel 10 Pro in Obsidian to $699, knocking $300 off its usual price and beating its Prime Day offer by another $50.

There’s an unusually specific catch. The deepest discount only applies to one color and one storage option, while other unlocked Pixel 10 Pro and Pro XL models remain $250 off.

Read more
Acer’s new Android phone lets you take better selfies with a rear display
A tiny rear display steals the spotlight, but there's more to Acer's latest phone than meets the eye.
Acer Sospiro A15

After a brief hiatus, Acer has broken that silence, and it did so without any fanfare. Acer Mobile LATAM has quietly listed the Acer Sospiro A15, a phone with a dual-display design, Android 16, and a 64MP rear camera. Here’s everything you need to know about the phone. 

The second screen on the back is doing the heavy lifting

Read more
Forget folding twice. Samsung’s next big-screen phone may simply slide open
Samsung’s next wild Galaxy could stretch into a tablet before TriFold 2 lands
Samsung Galaxy TriFold folding, TriFold Phone

Samsung’s first Galaxy Z TriFold turned a regular-looking phone into a 10-inch tablet using two hinges. Now, its next big-screen experiment may achieve a similar transformation by simply stretching sideways. A new leak claims Samsung's rumored Galaxy Z TriFold 2 has slipped past its original release schedule because of unspecified cost-related problems.

But the same source has revealed that a long-rumored slidable Galaxy phone might make an introduction ahead of the delayed trifold sequel.

Read more