This app has helped Detroit fix more than 10,000 resident-reported problems in six months

this app has helped detroit fix more than 10000 resident reported problems in six months city
One mobile app has sparked a wave of positive change for Detroit, a struggling city that covers about 140 square miles and has about 680,000 residents. In just six months, an app launched by the mayor and his administration has led to the resolution of more than 10,000 problems.

The Improve Detroit app was launched on April 8, with the goal of making the city government “more efficient and accessible to its residents.” The app, available for Android and iOS devices, lets users report problems, share details and a photo of the issue, and be notified whenever there’s a status update on the reported problem.

Since the launch, the app has been downloaded more than 6,500 times and has been used to resolve more than 10,000 reported problems. According to city officials, these problems include cleaning up more than 3,000 illegal dumping sites; repairing 2,092 potholes; shutting off running water to 991 abandoned structures; removing 565 abandoned vehicles; repairing 506 water main breaks; and fixing 277 traffic signal issues.

The average time to resolve a reported problem is nine days, according to the city.

“The Improve Detroit app has ushered in a new era of customer service and accountability in city government,” said Mayor Mike Duggan.

Improve Detroit app

Detroit residents who want an alternative to reporting issues via their smartphones can also report problems from their computers using an online form.

Since Duggan took office, city officials have launched two other apps: Detroit Police Connect, which gives users up-to-date information on the Detroit Police Department, lets them give anonymous tips, and provides helpful tips; and the DDOT Bus app, which gives users real-time location, movement, and arrival time information for buses at their particular stop.

Detroit is hardly the first city to use apps to improve connections with residents. For instance, city officials in Woodland, California, recently launched an app called myWoodland, which lets residents submit, track, and view local service requests and find information about city events and news.

Home Theater

Apple’s new TV app: All of your shows, on (almost) every device you own

Apple is updating its TV App into a truly cross-platform one-stop shop for all of your movies and TV shows. It will appear on smart TVs and devices from Roku and Amazon, but there are still questions about features and price.

Firefox Send file-sharing service is now an Android app

Mozilla has just launched Firefox Send as an Android app. The free service lets you share files of up 2.5GB via a web link that expires after a certain period of time or number of downloads.
Movies & TV

Stranger Things season 3 is coming! Here’s everything we know so far

With a sophomore season as strong as its first, Stranger Things is now moving on to season 3. Here's everything we've learned so far about the Netflix series' upcoming third season, premiering in July 2019.

Apple’s AirPower wireless charging mat may be coming soon

At its September event in 2017, Apple unveiled the AirPower, a new wireless charging mat that will allow you to charge multiple devices at one time. It has not yet been released. Here's everything we know about the device so far.

Scientists wreck a smartphone in a blender, but not just for fun

It’s oddly mesmerizing to watch a smartphone get torn apart inside a blender. Researchers recently did just that in a bid to find out which materials make up a handset, and also to encourage people to think more about recycling.
Movies & TV

Apple’s next big event is minutes away: Here’s what you can expect

Apple's next big event takes place on March 25 in Cupertino, California. The company is expected to make several announcements related to its services, including Apple TV, so follow our guide to get ready for the big event.

This $76,000 Grand Seiko watch has something in common with a plug-in hybrid car

How can a watch that costs $76,000 possibly have anything in a common with any car, let alone a plug-in hybrid? It's all about the complex, technically incredible Spring Drive movement inside this Grand Seiko watch.

The excellent Apple iPad gets even deeper price cuts on Amazon

The humble iPad from 2018 is still one of the best tablets around -- and a solid choice for most people. Amazon has seen some great price drops for these tablets recently, and now you can own an iPad for even less than before.

More than a screenshot: How to record the screen on an Android device

If you've ever want to record video of your Android screen, there are plenty of apps that can help. Here's an easy guide on how to record the screen on an Android device with the right settings and apps.

Apple March 2019 Event Coverage

Apple’s next event will take place March 25 at the Steve Jobs Theater in Cupertino, California at 10 a.m. PT. We’ve got a handy guide on how to watch, but don’t expect to see any new iPads, iMacs, or AirPods at the show, all of…
Product Review

Want to see how powerful the Snapdragon 855 chip is? Just rev up the Xiaomi Mi 9

How fast do you want to go? If the answer to this is “as fast as possible,” then take a long look at the Xiaomi Mi 9. It’s one of the highest performance smartphones you can buy. It’s a real monster, and we’ve been using it.

Apple Card is a credit card you can sign up for and start using with your iPhone

Apple is getting into the credit card business. Apple Card is a credit card you can sign up for directly on your iPhone, and it doesn't have fees. There's a lower interest rate and you can even get Daily Cash from all purchases.

Apple Arcade might be the new game subscription service worth signing up for

Apple Arcade will launch this fall bringing a new game-subscription service with cross-platform support for iOS, Mac, and Apple TV. At launch, the service will feature more than 100 exclusive games, with more added to the service regularly.

Check out 22 of the best iPhone 7 cases and covers for your shiny new phone

The iPhone 7 might be attractive, but it’s not rugged. To keep your device in pristine condition, you really need to think about proper protection. That's why we've rounded up some of the best iPhone 7 cases and covers available.