Skip to main content

Why did Facebook turn on Safety Check for Paris and not Beirut? Zuckerberg explains

facebook quickly turns on safety check following deadly bombing in nigeria mark zuckerberg  ceo at 2
Image used with permission by copyright holder
As Paris suffered multiple terror attacks Friday night in which at least 129 people died, Facebook took the decision to activate its “Safety Check” feature, a tool launched last year to help people caught in a crisis let others know they’re safe.

With more than four million Facebook members using the tool over the weekend to mark themselves as safe, and some 360 million notifications automatically sent out to let others know their loved ones were unharmed in the terror incident, Safety Check clearly showed its worth in the hours following the attack.

Recommended Videos

However, some questioned why the social networking giant hadn’t also activated Safety Check following two suicide bombings in a busy Beirut shopping street a day earlier that killed at least 43 people.

Please enable Javascript to view this content

The concerns were addressed by Facebook boss Mark Zuckerberg in a message posted over the weekend.

The CEO said many people had “rightfully asked” why it’d turned on Safety Check for the Paris attacks but not for the Beirut bombings, explaining that until the incident in France, company policy had been to activate it only for natural disasters.

He wrote: “You are right that there are many other important conflicts in the world. We care about all people equally, and we will work hard to help people suffering in as many of these situations as we can.”

Zuckerberg said that after reviewing the situation, the company had now changed the policy and would activate Safety Check for “more human disasters” from hereon in.

“Safety Check is a relatively new feature”

In another post expanding on Zuckerberg’s message, Facebook executive Alex Schultz said the company was “learning to make the tool and policies behind it better as we go – and because Safety Check is a relatively new feature for us, we’re still understanding how it can best be used and in what instances.”

The executive said the company decided to activate the feature during the Paris attack “because we observed a lot of activity on Facebook as the events were unfolding. In the middle of a complex, uncertain situation affecting many people, Facebook became a place where people were sharing information and looking to understand the condition of their loved ones.”

The site also faced accusations of selective solidarity after it launched a French flag filter for profile shots, prompting one user with a graphic design background to offer a solution.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Zuckerberg wrote Facebook can ‘just buy any competitive startups’
Facebook CEO Mark Zuckerberg

Facebook CEO Mark Zuckerberg wrote that the social media giant can "always just buy any competitive startups," according to emails obtained by Congress.

U.S. Representative Joe Neguse (D-CO) questioned Zuckerberg about his acquisitions of other companies such as WhatsApp and Instagram during Wednesday’s Big Tech hearing.

Read more
Zuckerberg to tell Congress that Instagram, WhatsApp needed Facebook to succeed
Zuckerberg Testimony Congress

Facebook founder and chief executive Mark Zuckerberg plans to tell Congress Wednesday in a highly anticipated antitrust hearing that Instagram and WhatsApp, both owned by the company, would not have been able to succeed without his company's resources, according to a report in CNBC.

“Facebook has made Instagram and WhatsApp successful as part of our family of apps,” Zuckerberg said in a prepared statement -- which was first obtained by The New York Times.

Read more
Zuckerberg denies secret deal with Trump for Facebook freedom
Facebook CEO Mark Zuckerberg

Facebook CEO Mark Zuckerberg denied rumors of a secret deal that allowed controversial posts by President Donald Trump to remain on the platform.

Zuckerberg, who has recently become more critical of the Trump administration, addressed the rumors of a clandestine deal in an interview with Axios.

Read more