Canon claims 5D Mk III light leak doesn’t affect images, offers free camera inspections

the long wait is over canon unveils 5d mk iii dslr camera eos topHmm, it’s going to be interesting to see how the Canon community reacts to this one. Responding to an issue with its new high-end 5D Mk III DSLR where, in extremely dark conditions, light reportedly leaks through the LCD panel affecting metering, the Japanese camera giant has posted a statement on its US website which appears to play down the problem.

Issued on Monday, the statement says the company has concluded its investigation and found the following:

“In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change. However, based on the results of extensive testing this change in exposure value will not noticeably affect the captured image.”

No mention of any impending recall; no firmware update to fix the issue.

It goes on to say that if you think your images are affected, the company will inspect your camera. “Under almost all shooting conditions (including dark environments) this phenomenon will not affect your captured images. However, if you would like Canon to inspect your camera, we will provide this service free of charge upon request beginning in mid-May,” Canon’s statement says.

The “almost all” part is interesting. Does that mean that under some shooting conditions, there is a problem? The new Mk III shooter comes with a hefty $3,499 price tag (body only) so one can well imagine that Canon’s statement on the issue may have fallen well short of the expectations of new owners of the device.

The statement also says that only the 5D Mk IIIs whose sixth digit in the serial number is 1 or 2 are affected. For example, “xxxxx1xxxxxx” or “xxxxx2xxxxxx”.

The Canon specialist site Canon Watch reported last week that it wasn’t just light from the LCD panel which was affecting metering, explaining that a flashlight firing on top of the LCD panel would also have the same effect. Furthermore, some Mk III owners were claiming that direct sunlight, or any strong light from directly above, was also affecting metering.

Canon Watch explained how Mk III owners can discover if their new shooter is leaking light: “Put the cap on the body and cover the viewfinder, then put the camera in ‘P’ mode at ISO 800 and turn on the LCD backlight. If the leak is present, the shutter speed will change after having turned on the backlight.”

If you own a Canon Mk III, are you happy with the company’s statement? Or were you expecting more? Either way, Canon seems to think a recall of the product isn’t necessary, and that shooters will never (or almost never) take a picture noticeably affected by the leaking light.

[via The Verge]

Product Review

What do you do with 187 megapixels? The Lumix S1R is glorious overkill

The Lumix S1R is one of the most capable cameras ever made, from its robust build to extensive feature set. But its key feature, a 187MP high resolution mode, is something few customers will have use for.
Computing

Intel teases 9th-generation Core i9 mobile processors at GDC 2019

Intel teased its new 9th-generation Intel Core i9 processors at GDC 2019. The company offered few specifics about the hardware, but a leak from late February provides insight into what the new processors might offer.
Gaming

These are the must-have games that every Xbox One owner needs

More than four years into its life span, Microsoft's latest console is finally coming into its own. From Cuphead to Halo 5, the best Xbox One games offer something for players of every type.
Photography

Photography News: Taking a smartphone photo probably saved this guy’s life

A man was snapping a photo in Australia when the smartphone stopped an arrow shot at his face. In this week's photography news, see Canon's plans for a stabilized mirrorless, Hasselblad's newest accessories, Samyang's latest lens, and more.
Photography

The Lensbaby Composer Pro II with Edge 35 mimics tilt-shift blur for less cash

Want to create a tilt-shift image on a budget? The new Lensbaby Composer II with Edge 35 mimics the look of a tilt-shift lens for under $500. The new Edge 35 optic is part of the Composer Pro II optics system.
Photography

Loupedeck Plus can now edit video, audio with Final Cut Pro

The list of Loupedeck Plus-compatible software is growing. The photo-editing console now works with Final Cut Pro and Adobe Audition for video and audio editing. The controls can be configured to be used on either platform.
Emerging Tech

Awesome Tech You Can’t Buy Yet: Write music with your voice, make homemade cheese

Check out our roundup of the best new crowdfunding projects and product announcements that hit the web this week. You may not be able to buy this stuff yet, but it sure is fun to gawk!
Deals

The best budget-friendly GoPro alternatives that won’t leave you broke

Cold weather is here, and a good action camera is the perfect way to record all your adventures. You don't need to shell out the big bucks for a GoPro: Check out these great GoPro alternatives, including some 4K cameras, that won’t leave…
Computing

Nvidia’s A.I. Playground lets you edit photos, experience deep learning research

Nvidia is making it easier to access information on deep learning research. It has launched an online space with three demos for image editing, styling, as well as photorealistic image synthesis. 
Photography

Paper designs digitize in real time using an Illustrator-connected paper tablet

Love graphic design, but prefer the feel of real paper? The new Moleskine Paper Tablet - Creative Cloud Connected syncs with Adobe Illustrator in real time, turning paper sketches into digital drawings.
Photography

Insta-checkout? New Instagram service lets you shop without leaving the platform

Shopping on Instagram no longer means leaving the platform to checkout in a web browser. Instagram checkout launched in beta today with a handful of retailers, allowing users to checkout without leaving the app.
Computing

Make the most of your toner with our five favorite color laser printers

Color laser printers have improved dramatically over the years, and today's models offer both blazing print speeds and great image quality. Here are our favorite color laser printers, from massive all-in-ones to smaller budget options.
Photography

Sony’s latest sensor is stacked, backlit, and equipped with a global shutter

Say this five times fast: Backlit, stacked, global shutter sensor. Sony managed to cram all three technologies into one sensor. The result is a high-speed sensor with a higher resolution without sacrificing low-light quality.
Mobile

You can now use the innovative Red Hydrogen One on Google Fi

The Red Hydrogen One was first announced in 2017 and has been delayed a few times since then. Now, the Red Hydrogen One is finally available, featuring a Qualcomm Snapdragon 835, 6GB of RAM, and 128GB of storage.