How much!? British Airways glitch results in $4.2M quote for family vacation

There have been quite a few cases where website mishaps have enabled travelers to snap up airline seats at absurdly low prices, but here’s a story in which someone found themselves at the complete opposite end of the scale.

The peculiar tale began earlier this week when U.K.-based Debbie Andrioli hit British Airways’ website to book a vacation for her family of five, The Independent reported.

Ms. Andrioli’s desired destination was Mexico’s Riviera Maya, an idyllic spot on the country’s Caribbean coastline.british airways glitch results in 42m quote for family vacation

Having input the dates and other details, she hit the “continue” button to proceed with the reservation. But there was a bit of a snag. The website quoted her 636,000 British pounds (about $840,000) per person for the two-week trip, bringing the total cost to 3,178,612 pounds (abbot $4.2 million) for the entire family.

Sure, it included flights, accommodation, and other extras, but, as The Independent noted, it was still around 200 times more expensive than what you would ordinarily expect to pay for such a trip.

With tongue firmly in cheek, Andrioli decided to tweet British Airways’ boss, Alex Cruz, telling him she thought the quoted price was “a bit steep,” and asking, “Can we haggle?”

She told The Independent the prices quoted on B.A.’s website seemed “random,” adding that the $4.2 million quote was obviously the result of “a glitch on the system”

Responding to the bizarre error, a spokesperson for B.A. said: “We always want our customers to feel like a million dollars when they’re on holiday with us, but our holidays to Mexico start at 843 pounds per person, so nobody ever needs to pay that much.” Lucky she didn’t hit the “book” button, then.

As we mentioned at the top, airlines’ computer systems do occasionally spit out absurdly cheap flight tickets, with Cathay Pacific recently messing up not once, but twice in the space of just a couple of weeks when it accidentally sold $16,000 first-class seats for just $1,100. Luckily for those quick enough to make a booking, the Hong Kong-based airline agreed to honor the reservations.

It doesn’t always work out so well for quick-witted travelers, though. United Airlines, for example, canceled a number of first-class reservations in 2015 when a bug on its website caused the fares to display at way below the correct price.

Home Theater

Need wireless earbuds? The latest Apple AirPods just got a rare discount

Amazon just cut the price on the Apple AirPods 2 with wired charging case, so if you don’t specifically need wireless charging and you’ve been waiting for a deal on these great wireless earbuds, now’s your chance.

These gaming monitors will transport you to another dimension

What are the best gaming monitors you can buy right now? We select five that are all priced under $900 packing premium technologies like G-SYNC and FreeSync, high resolutions, and fast refresh rates.
Smart Home

Amazon and Best Buy drop the price of the Ecobee4 Smart Thermostat with Sensor

Amazon and Best Buy have cut the price for the Ecobee4 Smart Thermostat with built-in Alexa and a Room Sensor. The Ecobee4 made our Best Smart Thermostats list thanks in part to its ability to monitor temperatures in 32 areas.

From simple work tools to high-end gaming peripherals, these are the best mice

If you're looking to buy the best mouse for you, whether it's for gaming or work, we have something for you. We've put together a list of our favorite mice, all of which have great features and sell at a great price.
Social Media

How to protect yourself from GoFundMe scams before donating

Can you spot a GoFundMe scam? While the fundraising platform says scams make up less than a tenth of one percent of campaigns, some do try to take advantages of others' charity -- like a case last year that made national news.

House votes to restore net neutrality rules, but effort faces long odds

The U.S. House of Representatives has approved the Save the Internet Act, a measure intended to restore net neutrality rules that were repealed in 2017 by the Federal Communications Commission.

The FCC and White House want to bring high-speed internet to rural areas

The FCC and the White House unveiled new initiatives to bring high-speed internet to rural areas, including $20.4 billion in incentives to companies to build infrastructure. The FCC also announced ways to speed up the rollout of 5G.

Search all of Craigslist at once with these great tools on web and mobile

Not finding what you need in your local area? Craigslist can be great for finding goods and services from further afield too. All you need do is learn these tips for how to search all of Craigslist at once.

Internet Explorer zero-day exploit makes files vulnerable to hacks on Windows PCs

Evidence of an Internet Explorer zero-day exploit capable of letting hackers steal files from Windows PCs was published online by a security researcher who also claims Microsoft knew of the vulnerability and opted not to patch it.

Buying airline tickets too early is no longer a costly mistake, study suggests

When you book can play a big role in the cost of airline tickets -- so when is the best time to book flights? Earlier than you'd think, a new study suggests. Data from CheapAir.com suggests the window of time to buy at the best prices is…

Report says 20% of all 2018 web traffic came from bad bots

Distil Networks published its annual Bad Bot Report this week and announced that 20% of all web traffic in 2018 came from bad bots. The report had other similarly surprising findings regarding the state of bots as well.

Google Chrome will get a Reader Mode for distraction-free desktop browsing

If Google's testing of Reader Mode on the Chrome Canary desktop browser is successful, soon all Chrome users will gain access to this feature. Reader Mode strips away irrelevant content on a webpage for distraction-free browsing.

Worried about your online privacy? We tested the best VPN services

Browsing the web can be less secure than most users would hope. If that concerns you, a virtual private network — aka a VPN — is a decent solution. Check out a few of the best VPN services on the market.

Want to make calls across the internet for less? Try these great VOIP services

Voice over IP services are getting more and more popular, but there are still a few that stand above the pack. In this guide, we'll give you a few options for the best VOIP services for home and business users.