Send Twitter some feed back, but keep it short!

By Mike Dunn October 5, 2011

Twitter might have learned from past Facebook mistakes. Today Twitter’s co-founder and Executive Chairman Jack Dorsey did something today that was both simple and powerful at the same time. He asked Twitter what they liked, didn’t like, and what should be changed about Twitter’s service.

Unlike Facebook who has been known to make sweeping changes without talking to its users it seems like Twitter wants to know what’s broke before it starts fixing stuff. The tweet in question was pretty simple, “Hello people of Twitter. What can we do better? What’s good, bad, or missing? Send your feedback by replying. We’re #listening.” At the time, it looked like Dorsey actually was listening. Dorsey replied to several tweeted suggestions with his own personal feedback. It’s always nice to see someone at the top of a company interacting with its users. Granted there has been no reply from @Jack for quite some time, but maybe he is just resting up.

By reading through some of the feedback we are able to see a few trends amongst the suggestions. One of the common suggestions made is a way to reduce spam and filtering out similar tweets from people you follow. For example if you follow ten tech bloggers you might have seen an overload of iPhone 4S Tweets about the same exact thing, and Dorsey replied to one such suggestion with, “indeed. Big challenge. Thanks.”

We guess it might be considered cheating asking users for feedback via Twitter, which means that whatever suggestion they leave has to be no more than 140 characters. So if you have any feedback make sure to let @jack know, but keep it short!

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It looks like Twitter founder Jack Dorsey is leaving the chief executive's office once again — but this time, it's by choice.
Sources within Twitter first shared the news with CNBC earlier this morning, and it’s now been confirmed by Dorsey himself — quite appropriately via a Tweet on his social media platform.
https://twitter.com/jack/status/1465347002426867720?s=21
While the original reports didn’t have much to say about why Dorsey was stepping down, or when it would be happening, it didn’t take long for the erstwhile CEO to share the news himself. In his tweet, Dorsey includes a screenshot of the email that he sent internally to Twitter employees, describing it as part of his desire for Twitter “to be the most transparent company ever.”
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In his internal email, Dorsey also shared that he has no plans to remain on the board after his term expires, as he feels “it’s really important to give Parag the space he needs to lead.”
Dorsey says that he’s leaving because he feels it’s best to separate a company from its founders, and that now is the right time to do so. “I believe it’s critical a company can stand on its own, free of its founder’s influence or direction,” Dorsey said in the message to Twitter employees.
Based on the message, it appears that Dorsey has been planning this for a while. He noted that he’s been working hard “to ensure this company can break away from its founding and founders.” It’s just been a matter of finding the right person to take over the helm, and Dorsey had been grooming Agrawal for some time, due to “how deeply he understands the company and its needs.”
“Parag has been behind every critical decision that helped turn this company around. He’s curious, probing, rationale relative, demanding, self-aware, and humble. He leads with heart and soul, and is something I learn from daily. My trust in him as our CEO is bone deep,” Dorsey told employees in the internal email.

Dorsey's past with Twitter has been marred by controversies
Over the years, Dorsey has had a somewhat tumultuous relationship with the company that he helped to create in 2006. He initially served as CEO until 2008, but was pushed out of the role after his co-founder Evan Williams and the board felt that he was unfit to lead the growing social media company.
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After four more years of struggling to come up with a long-term vision, Twitter’s board returned Dorsey to the position of permanent CEO of Twitter in fall 2015, replacing Dick Costolo, who had taken over from Williams in 2010.
During Dorsey’s second tenure, he’s presided over a social network that’s faced some significantly new and different challenges.