While this change isn’t likely to affect the vast majority of drivers (Uber notes that around 60 percent of drivers use Uber less than 10 hours per week), the company certainly has “power-drivers” that bring up the numbers for everyone. As such, this new feature is meant to protect a small but important minority of workers who might be overworking themselves. Indeed, driver fatigue has long been an issue on American roads, and many professional drivers (including truck drivers) have strict rules as to when they must pump the brakes after a long trip. And even Lyft has a similar protocol in place — drivers must take a six-hour break after 14 hours in driver mode.
Uber says that drivers are always aware of how much driving they’ve done, and that the company uses careful metrics to determine what qualifies as active driving and what qualifies as rest. For example, the timer won’t run when drivers are stopped at an airport waiting for passengers, but will run when a car is stopped at a red light.
As Uber Head of Safety Product Sachin Kansal explained, “There’s definitely a lot of third-party expertise that has gone into our thinking. But it’s also that we know how our drivers drive, we know road conditions, so we have baked all that into it as well.”
