Common Microsoft Edge problems, and how to fix them

Having issues with Microsoft Edge? Here's how to fix the most common problems

Microsoft returned to its “roots” with Windows 10, and with it added the successor to its now-defunct Internet Explorer browser: Microsoft Edge. It’s designed to completely replace Microsoft’s older browser (yay!) but confronts users with an all-new interface in the process (not yay!).

Even though it’s been around for a few years, Microsoft Edge is still the new kid on the block, meaning there are bugs to squash, unfamiliar controls to learn, and problems to troubleshoot. If you’re feeling frustrated with Microsoft’s latest browser, or running into serious problems, fear not. We list common issues — and the solutions that can help get you back on track in a snap.

Problem: Edge runs slowly and has trouble loading

Potential Solutions

  • For starters, close all tabs and restart the browser. An element on one of the pages may be consuming excessive amounts of system memory, slowing down your browsing experience. We’ve seen Microsoft Edge shoot well beyond the 3GB point, which can be taxing on systems with only 8GB of system memory installed.
  • You can also try clicking “. . .” for more options, and choosing a new InPrivate browsing window. If this solves your problem, there could be trackers or other issues with a normal page.
  • Try clearing out Edge data by clicking on “. . .” and choosing Settings. After that, select “choose what to clear” under Clear browser data to delete your cached files (and history if needed). Restart Edge and see if a clean slate resolves your issues.
  • When was the last time you defragged your PC? Browsers read and write to your local hard drive or SSD, and un-optimized storage can slow you down. Go into File Explorer, right-click on your primary drive, choose Properties, click on the Tools tab, and smack the Optimize button. Make sure your “C” drive is close to “0%” fragmented in the following window.
  • You can look for these errors with Windows 10’s System File Checker. Right-click on the Start button or press the Windows key + X on your keyboard to access the Windows PowerShell (Admin) option on the classic menu. In the Prompt box, type “SFC / scannow” (no quotation marks) and hit enter. This will scan for any system file errors that may be causing you trouble, and try to fix them. If it finds an error that can’t be fixed, look it up to see how to proceed.
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