Microsoft sued for $5 million in class action over Windows 10 upgrades

1211916 autosave v1 windows 10 upgrade compatprob
Microsoft is facing a class action lawsuit for $5 million in Illinois over allegedly buggy Windows 10 updates that deleted people’s files and damaged their devices.

Three people have filed the class action suit against the Redmond, Washington company, alleging unwanted installations, and claiming that the update from Windows 7 machines to Windows 10 caused damage to their computers and wiped files. They are seeking other aggrieved parties in the U.S. to join their case, which would only encompass people who experienced these kinds of issues within 30 days of making the switch from 7 to 10. The case would not include Windows 8 users.

The plaintiffs claim they have more than 100 class members already and at present are looking for $5 million in damages.

Microsoft “failed to exercise reasonable care in designing, formulating, and manufacturing the Windows 10 upgrade and placing it into the stream of commerce,” according to lawyers representing the three Windows users in Chicago District Court.

“As a result of its failure to exercise reasonable care, defendant distributed an operating system that was liable to cause loss of data or damage to hardware,” they said.

“Absent a warning or instruction, a reasonable consumer would not be aware of the problem.”

One of the plaintiffs describes in the filing how he regularly selected no on the prompts for him to update to Windows 10 but after six months, he eventually gave in. He claims that the upgrade caused his computer to crash which he had to pay Microsoft to fix.

Microsoft had offered free upgrades for a period for all Windows 7 and 8 users.

Digital Trends reached out to Microsoft for a comment but has yet to hear back. The company did however provide a statement to The Register over the weekend saying, that “customers had the option not to upgrade to Windows 10” and pointed to its free customer support and 31-day offer to roll back to an older version of the OS. “We believe the plaintiffs’ claims are without merit,” the company said.

This isn’t the first time that Microsoft has faced a lawsuit over Windows 10 upgrades. Last June, a woman in Seattle bagged $10,000 from Microsoft in a settlement.

Computing

Man pleads guilty to scamming Facebook and Google out of more than $100M

One of the men behind an elaborate fraud that saw Facebook and Google each hand over tens of millions of dollars has admitted to his part in the scheme. Lithuanian Evaldas Rimasauskas faces up to 30 years in a U.S. jail.
Mobile

The 13 best iPhone 7 Plus cases to protect your Apple phone

The iPhone 7 Plus is big and beautiful, but you need to wrap it up if you want to protect it from damage. We’ve rounded up some of the best iPhone 7 Plus cases and covers available. Get some protection or a new style today.
Mobile

Huawei P30 Pro is a gorgeous-looking smartphone packed with camera ingenuity

Huawei has kicked off the new year by launching the new Huawei P30 Pro and P30. With upgraded hardware, new software tricks, and some absolutely stunning cameras, Huawei's new phones are serious contenders.
Wearables

Looking to get in shape for the new year? Snag one of these fitness trackers

Looking for your first fitness tracker, or an upgrade to the one you're already wearing? There are plenty of the wrist-worn gadgets available. Here are our picks for the best fitness trackers available right now.
Computing

Problems with installing or updating Windows 10? Here's how to fix them

Upgrading to the newest version of Windows 10 is usually a breeze, but sometimes you run into issues. Never fear though. Our guide will help you isolate the issue at hand and solve it in a timely manner.
Mobile

Want to watch Netflix in bed or browse the web? We have a tablet for everyone

There’s so much choice when shopping for a new tablet that it can be hard to pick the right one. From iPads to Android, these are our picks for the best tablets you can buy right now whatever your budget.
Product Review

HP’s gem-cut Spectre x360 15 is the most powerful 2-in-1 you can buy

HP’s 2019 Spectre x360 15 brings this massive 2-in-1 up to speed, literally. It now equips the same six-core Intel CPU as the rest of the 15-inch field, along with a real GPU for some 1080p gaming.
Computing

Ditch the background from your photos with these handy editing tools

Need to know how to remove the background from an image? Whether you prefer to use a premium program like Photoshop or one of the many web-based alternatives currently in existence, we'll show you how.
Computing

Yes, you can use Android apps on your Chromebook. Here's how

You can now get Android apps on your Chromebook! Google has enabled the Google Play Store app support on its Chrome OS and Chromebook hardware, so to get you started, here's our guide on how to get Android apps on a Chromebook.
Computing

Zipping files on a Chromebook? Follow these four easy steps

Chromebooks support file compression, though they work a little differently than on Windows or Mac. Here's the step-by-step process to zipping files on a Chromebook, and then unzipping them again for extraction.
Computing

Tired of all that white? Here's how to change the Google background image

Did you know that you can change how your Google search home page looks? It's a simple process to pick a new theme: We'll show you how to change your Google background, what to look for in themes, and how to download your own pictures for a…
Deals

These big, beautiful BenQ gaming monitors are on sale on Amazon right now

All gamers know that a good monitor is just as important as PC hardware to fully enjoy what today's games have to offer. BenQ makes some of the best (including some of our favorites), and three top-rated BenQ gaming monitors are on sale on…
Deals

The best Raspberry Pi 3 kits for coders, gamers, and DIY projects

The Raspberry Pi 3 is a low-budget computing platform capable of doing just about anything. We rounded up a handful of the best Raspberry Pi 3 bundles to get you started on a variety of DIY projects.
Computing

Need a portable workstation? One of these two 15-inch laptop might do the trick

HP's Spectre x360 15 is the most powerful 2-in-1 around, but it faces stiff large-laptop competition. Can it beat out powerful clamshells like well-built Apple MacBook Pro 15?