Microsoft replacing Xbox 360s damaged by disc update

By Geoff Duncan May 18, 2011

Xbox 360 Slim — Image used with permission by copyright holder

Microsoft’s latest firmware for its Xbox 360 gaming console adds support for the new XGD3 DVD disc format that can support an additional gigabyte of data—which means game developers can pack more content on each disc. However, reports have some older Xbox 360 consoles unable to play games after applying the update—and Microsoft is replacing those consoles with new Xbox 360 Slim units (with a 250 GB hard drive) and a free year of Xbox Live to make up for the hassle.

According to EuroGamer, Microsoft says a “very small number” of older consoles are impacted by the problem, and Microsoft is urging anyone experiencing problems with the new firmware update to contact Xbox support. For users who have their consoles connected to Xbox Live, the company can apparently detect when the firmware update is causing problems, and is pro-actively contacting impacted customers and offering a replacement console. The error apparently produces a unique “disc unreadable” or “disc unsupported” error on the system’s display.

According to some reports, impacted consoles seem to be primarily first-generation Xbox 360 consoles from the system’s introduction back in 2005 and 2006. Ironically, many of these consoles were already replaced by Microsoft: the company was forced to set aside over a billion dollars (and extend the Xbox 360 warranty out to three years) to cover high rates of hardware failure in early Xbox 360 systems.

Some other reports indicate the firmware update also includes new technologies intended to combat piracy.

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Geoff Duncan writes, programs, edits, plays music, and delights in making software misbehave. He's probably the only member…

Gaming

Is Baldur’s Gate 3 coming to Xbox?

A mage holding a flaming object.

After years in early access only on PC, Baldur's Gate 3 is finally here in its final state. This CRPG has the internet buzzing about just how long and varied the experience can be. What's even better is that it can be played in co-op, though with limited cross-platform features. Those looking at the game may notice that there is only ever mention of a PC and PlayStation 5 version, which obviously raises the question about Xbox consoles. Baldur's Gate 3 doesn't have any exclusivity deal with PlayStation, so why isn't it on Xbox, and will it ever be?
Will Baldur's Gate 3 come to Xbox?
https://twitter.com/Cromwelp/status/1685821620756021249?s=20

The latest update from Larian states that it will be able to release Baldur's Gate 3 on Series X and S sometime before the end of 2023, but with the S version not having split-screen coop.

Gaming

Baldur’s Gate 3 drops Series S splitscreen support to release on Xbox in 2023

Jaheira in Baldur's Gate 3.

Larian Studios promises to release Baldur's Gate 3 on Xbox Series X/S later this year after pushing the game back because of performance problems on Xbox Series S.
Baldur's Gate 3 is available now on PC and will come out for PS5 on September 6, but an Xbox Series X/S version won't be available for a little bit longer. In a July 2023 community update, developer Larian Studios explained that this is because it needed "to ensure that the game is performing without compromise across the entire Xbox X/S ecosystem, in multiplayer and with split-screen. The Xbox Series X version was running fine, but the Xbox Series S version of the game was struggling a lot more. The Xbox versions of Baldur's Gate 3 didn't have a release window until now, when Larian Studios co-founder Swen Vincke took to X to confirm it'd come to Xbox platforms before the end of the year. That said, it will exclude one notable feature.
"Super happy to confirm that after meeting [Phil Spencer] yesterday, we’ve found a solution that allows us to bring Baldur’s Gate 3 to Xbox players this year still, something we’ve been working towards for quite some time," Vincke wrote. "All improvements will be there, with split-screen coop on Series X. Series S will not feature split-screen co-op, but will also include cross-save progression between Steam and Xbox Series."
Thankfully, it looks like Xbox players won't have to wait too much longer to play this excellent game, but it will be one of the first games to notably drop a major feature between the Xbox Series X and Xbox Series S versions. This follows comments by Head of Xbox Phil Spencer where he said he doesn't believe Microsoft will drop support for Xbox Series S in the foreseeable future. "I want to make sure games are available on both, that's our job as a platform holder and we're committed to that with our partners," Spencer told Eurogamer. "And I think we're gonna get there with Larian. So I'm not overly worried about that, but we've learned some stuff through it. Having an entry-level price point for console, sub-$300, is a good thing for the industry."

Baldur's Gate 3 is available now for PC, launches for PS5 on September 6, and will finally come out for Xbox Series X/S before the end of 2023.

Gaming

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Microsoft announced last week that it will shut down the Xbox 360 Store in July 2024. After that day, it will be impossible to buy games, movies, or TV shows digitally on the Xbox 360 store; it's just like what happened with the 3DS and Wii U eShops earlier this year. That announcement also came not long after Microsoft revealed it would replace Xbox Live Gold with Xbox Game Pass Core in September. With these changes, Microsoft is stamping out any support or focus its giving to the Xbox 360's era as a platform. As someone who grew up mostly playing Xbox 360, seeing these things I grew up with go away is saddening. It's also making me think about the day this will eventually happen to Xbox Game Pass or the store on the Xbox One and Xbox Series X/S.

Frankly, I'm not as concerned that Microsoft is going to do it anytime soon. Microsoft has given no indication that it plans on abandoning Xbox Game Pass. It's a really successful subscription service heavily integrated into all of its current platforms, there are titles confirmed to launch day one on it into 2024 and beyond, and Xbox initiatives like Play Anywhere and Smart Delivery ensure that at least some version of most Xbox games are available on other platforms. While I expect it to be the primary part of Microsoft's gaming strategy over the next decade, as someone who mainly played Xbox 360 growing up and is now seeing its storefront and subscription service go away, I'm now thinking about what the end of the Game Pass era will look like.
These recent actions have indicated that Microsoft will eventually be willing to do the same to the storefronts and subscription service we're currently using. Even after the backlash PlayStation, Nintendo, and Xbox all faced from these announcements, Sony is the only one that has backtracked its plans to close down older digital storefronts, at least temporarily. Xbox Game Pass is the current hotness for Microsoft, but what happens come the day it isn't? A lot more games are digital-only or tied to a subscription this generation, and those are the games most at risk of being lost if a digital storefront shuts down.
What happens to the Xbox console versions of games like Pentiment or Immortality on Xbox once Xbox Game Pass and the current iteration of the Xbox Store are shuttered? Yes, they can be played on PC, but the Xbox console version will be lost forever. And right now, it doesn't seem like Microsoft has any publicly shared plans to permanently preserve those experiences, nor has it done so for all of the Xbox 360 digital games going away. Game preservation is a significant problem facing the game industry, and Microsoft has just made a move showing that it's on the wrong side of that effort.