Skip to main content

PS Stars is coming back online after mysteriously being down for a month

The PlayStation Stars logo flating in space. The space is a galaxy littered with PlayStation controller button symbols
PlayStation

PlayStation has finally publicly acknowledged that its PlayStation Stars rewards program has been down for nearly a month, although only with a short message about how it will be back online soon.

PlayStation Stars is the platform’s lesser-known loyalty program, where players can earn rewards and digital collectibles by buying games and completing campaigns via the mobile PS App. They will then earn points that can be spent on those collectibles, which they can display on their profile, or just redeem them for wallet funds or games and add-ons.

However, in June, reports starting coming out that users couldn’t access the service, and therefore couldn’t earn or redeem points. They took to Reddit to discuss their conversations with support agents, who gave a variety of answers about if they’ll receive points after the outage is fixed. Thankfully, it looks like players have earned points for purchases made during the downtime, according to an FAQ on the website, although there were Days of Play campaigns that won’t be accessible.

Members who visit the Stars page on Tuesday will see a message that says: “PlayStation Stars will be returning soon in phased regional rollouts. Thank you for your patience and we look forward to welcoming you back.” According to Forbes, Asia is first, with Europe and the Americas to follow.

The original message — the one users have seen since the beginning of June — just says “PlayStation Stars is not available at this time.” Otherwise, there hasn’t been any indication from Sony of what caused the outage.

As pointed out by PlayStation Lifestyle, this is the longest reported PlayStation outage since 2011, when PSN was unavailable after a major hack that exposed the personal information of millions of users. Another big difference with the Stars issue is that PlayStation has barely acknowledged it until now.

Carli Velocci
Carli is a technology, culture, and games editor and journalist. They were the Gaming Lead and Copy Chief at Windows Central…
PlayStation 6 predictions: games we expect to see on PS6
A screenshot from The Story So Far in Marvel's Spider-Man 2.

We're four years into the PlayStation 5's lifecycle, which means that we've likely hit the halfway point. Console generations tend to last around eight years these days, so it's not impossible that we'll get a PlayStation 6 by 2028. While it might seem way too early to start anticipating a far off console (and it is), the reality is that the groundwork for it is likely being laid as we speak. Large scale exclusives can take well over four years to produce, which means that some PS6 games could be in the works right this second.

Some of those games seem like foregone conclusions. We'll likely see new games in the God of War and Horizon series, as well as new IP from studios like Housemarque. As for the rest? We already have some firm ideas about what games will land on Sony's next console. That's partially thanks to studio confirmation, leaks, and some good old fashioned common sense. Here our best guesses as to what we might be playing on a shiny new PlayStation by 2030.
Marvel's Spider-Man 3

Read more
You’ll have 2 chances to try PlayStation’s Concord this July
Three characters holding guns and running down a hallway in Concord.

Concord, PlayStation's upcoming PvP hero shooter, is one step closer to releasing, with two beta periods now set for July ahead of its August 23 launch.

This will be the first time many people will get to play the game, although those who preorder it will have a bit of an advantage. The company, along with developer Firewalk Studios, announced on Thursday that the first beta period, from July 12-14, will be for those who preorder the game and up to four of their friends. This will be followed by an open beta from July 18-21. Both betas will be for PlayStation 5 and PC, and crossplay will be enabled.

Read more
All cross-platform games (PS5, Xbox Series X, PS4, Xbox One, Switch, PC)
Two squads of heroes clash in an Overwatch 2 trailer.

Cross-platform support is becoming more important in the world of video games. Multiplayer hits like Call of Duty: Warzone 2.0 and Fortnite have pushed crossplay into the limelight, and now most AAA multiplayer games release with at least partial cross-platform support. Finding every cross-platform game is no easy feat, though, so we did the hard work to bring you a comprehensive list of games that support crossplay.

Unfortunately, there aren't any rules when it comes to crossplay, so each game handles the feature a little differently. To make matters more confusing, certain backward-compatible games on the PlayStation 5 and Xbox Series X still support crossplay on the most recent hardware, even if there isn't an official release for that hardware.

Read more