#BREAKING – Amazon's Alexa is suffering a widespread outage. How on earth will I find out the time. Someone help. #Alexa pic.twitter.com/71zexpindB
— Richard Southern (@RichardCityNews) March 2, 2018
“Alexa, what is the weather like in Seattle?”
<Silence>.
“Alexa, WHAT IS THE WEATHER LIKE IN SEATTLE?”
<Silence>.
In what appeared to be a real-life version of Amazon’s funny Super Bowl commercial in which Alexa loses her voice, several Amazon Echo customers took to social media Friday, March 2, to report that the popular voice assistant wasn’t working properly. The problem appeared to be widespread, with the biggest reports coming from the West Coast and Northeast. It appeared that people could still get answers to their burning questions via the Alexa app, but not using their voice.
As you can imagine, Twitter users responded with confusion, frustration, and of course, lots of jokes. Here are just a few of our favorite Tweets:
@AmazonHelp, the AWS Service Health Dashboard says that the N. Virginia server issues have been "resolved," but Alexa on my Echo/Dots is still down. I see I'm not alone in this–can you issue Twitter updates so we know what's going on? @Amazon #Alexa #Echo pic.twitter.com/e2mNmTUWIP
— Geekazoid (@JiffyPopCulture) March 2, 2018
https://twitter.com/JoshDayComedy/status/969635597886377984
Anyone with an #amazonecho that's not working? I hope #alexa is okay. But ill take that @GordonRamsay version if she needs a break pic.twitter.com/OdHrK2y3Mn
— 𝖇𝖚𝖗𝖓𝖎𝖓𝖌 𝖗𝖊𝖉 ➧ ★EVOJAPAN★🇯🇵 (@j0shimitsu) March 2, 2018
https://twitter.com/sdamackay/status/969661332445388801
All my #Alexa #echo devices are offline. pic.twitter.com/G7A6iT5D94
— Tech4Eleven (@tech4eleven) March 2, 2018
Yes, #Alexa @Amazon, I can confirm you have a severe case of laryngitis. Where did your voice go?
Please get better soon! We were just getting acquainted… :)— Susie (@Groceryhound) March 2, 2018
https://twitter.com/mikebodge/status/969616350351048704
Luckily, it looks like many devices are already coming back online. We will update you when we have more information.
