Skip to main content

Galaxy Tab return rate is less than 2 percent, says Samsung

Research firm ITG recently reported that a whopping 16 percent of Galaxy Tabs are returned. Turns out, it’s more like 2 percent, according to Samsung. On its blog (based in Korea, so mind the translation), Samsung Tomorrow, the company writes: “The return rate of the Galaxy Tab in the US as claimed by an [sic] North American market research firm is incorrect. According to Samsung Electronics Mobile Communications Business the return rate is below 2 percent.”

The study compared the Galaxy Tab’s numbers with the iPad’s, saying the Apple product’s return rate was a measly 2 percent. However, the results were based on Verizon iPad sales, as well as Galaxy Tabs sold in the US (which is less than 18 percent of global sales). Frankly, those are some strange criteria for a survey.

This is the second time in the past week that Samsung has been misrepresented. Last week, during the company’s earnings call, Samsung exec Lee Young-hee announced its sell-through rate to real customers was “quite smooth,” which was printed as “quite small” by various media outlets.

Still, the clarification hasn’t eased all our curiosity into the tablet’s market performance. We’ve yet to discover how many have actually made it off shelves, since Samsung has only revealed it has shipped over 2 million Galaxy Tabs.

Editors' Recommendations

Molly McHugh
Former Digital Trends Contributor
Before coming to Digital Trends, Molly worked as a freelance writer, occasional photographer, and general technical lackey…
This phone just ruined the iPhone 14 Pro and Samung Galaxy S23 Ultra for me
Vivo X90 Pro with Yashica analog camera on a flat surface.

Vivo may not be as popular outside of China as its sister brands OnePlus and Realme, but it has recently gained widespread recognition for its impressive cameras on the flagship X series.

For their commendable camera quality, Vivo's X series phones rely on its partnership with Zeiss, which provides special lenses and helps tune colors for these devices. The Vivo X90 Pro is the latest product in the series to benefit from this exclusive partnership, which has resulted in some phenomenal photography.

Read more
Usually $600, the Samsung Galaxy Tab S7 FE is $130 off at Best Buy
Samsung Galaxy Tab S7 feat image.

The Samsung Galaxy Tab S7 FE is currently on sale from Best Buy, with the model offering 128GB of storage and 6GB of RAM available for just $470 following the retailer's $130 discount on its sticker price of $600. This is one of the most attractive tablet deals in the market right now, but time is running out if you want to take advantage of it. The device's price goes back to normal at the end of the day, so you shouldn't waste time if you want to purchase it.

Why you should buy the Samsung Galaxy Tab S7 FE
The Samsung Galaxy Tab S7 FE, is a new version of the Samsung Galaxy Tab S7 Plus as it's equipped with the same 12.4-inch touchscreen with 2560 x 1600 pixel resolution, instead of the 11-inch touchscreen of the Samsung Galaxy Tab S7. The Samsung Galaxy Tab S7 FE, however, has a TFT screen, and not the Super AMOLED display with a 120Hz refresh rate that's found in the Samsung Galaxy Tab S7 Plus and Samsung Galaxy Tab S7. That's an acceptable trade-off for the tablet's lower price though, especially if you'll only be using the device for watching streaming content, playing games, and browsing the internet.

Read more
The Galaxy Tab S9 Ultra looks like one of 2023’s most exciting tablets
Render of the Samsung Galaxy Tab S9 Ultra.

Android tablet fans, buckle up. We've finally gotten our first look at the Galaxy Tab S9 Ultra via a handful of leaked renders, and it looks like it might be a worthy successor to the Galaxy Tab S8 Ultra.

First shared in one of MySmartPrice's frequent collaborations with OnLeaks, the design of the Tab S9 Ultra is following in the footsteps of its predecessor with an absolutely massive screen.

Read more