5 annoying Nexus 6P problems, and how to fix them

nexus 6p problems google phone android marshmellow 2
The Nexus 6P is by far the best Nexus phone ever, but that doesn’t mean it’s perfect. Unfortunately, every new phone seems to have a few issues, and the Nexus 6P is no exception. We have compiled a list of the top complaints from Nexus 6P owners, along with how to either fix or workaround them, until Google offers a remedy through an update.

Bluetooth and battery life

Bluetooth connectivity issues

Bluetooth issues are very common with smartphones, but this one has some people sending their phone back to Google because it’s so frustrating. Users are dealing with everything from random disconnects, no sound at the beginning of phone calls, and stuttering or skipping sound while streaming Bluetooth audio.

The issue seems to be related to particular automobiles or headsets. My Nexus 6P has good Bluetooth audio performance on my Mazda CX-5, but there is no sound when placing a call until shortly after the person (or voicemail) answers. On the other hand, the same Nexus 6P has no issues with phone calls on my wife’s Cheverolet Equinox, but it stutters constantly when streaming music.

Unfortunately, there isn’t much you can do to rectify the situation, because it’s a software issue and something Google needs to resolve with an update. Google did push out the 6.0.1 update a couple of weeks ago, but it didn’t fix these issues. In fact, the problem is even worse for some users.

There are a couple of workrounds you can try while waiting for Google to issue a fix.

Re-pair the devices

  • Open Settings.
  • Select Bluetooth.
  • Tap on the gear icon to the right of  the Bluetooth device you’re having trouble with.
  • Select Forget.
  • Now re-pair the devices.

Wiping the device’s cache partition is simple enough and won’t erase your data.

  • Power down your Nexus 6P
  • Turn on the phone by pressing Volume down and the Power button at the same time.
  • Tap the Volume down button to highlight Recovery Mode.
  • Select Recovery Mode by pressing the Power button.
  • When you see the Android mascot, hold down the Power button, then press and release the Volume up button quickly.
  • Tap the Volume down button to highlight Wipe Cache Partition.
  • Select Wipe Cache Partition by pressing the Power button.
  • Tap the Volume down button to highlight Yes.
  • Select Yes by pressing the Power button.
  • When completed, press the Power button to Reboot System Now.

If wiping the cache partition doesn’t get the job done, you can factory reset your Nexus 6P. Keep in mind that this will erase everything on the phone so make sure to back up all your data, including pictures, music, and videos.

Here’s how to factory reset your Nexus 6P:

  • Open Settings.
  • Select Backup & Reset.
  • Select Factory Data Reset.
  • Select Reset Phone.
  • Select Erase Everything and then Reboot.

Poor battery life

The Nexus 6P has a monster 3,450mAh battery and the new Doze feature, so it really should have tremendous battery life. This happens to be the case for a lot of people, but some users are having a hard time getting through a day. This is most likely due to an app, but it isn’t always easy to find out which one, since Google’s Battery manager doesn’t reveal a lot of information.

The first thing you need to understand is that Google’s Battery Saving option will not help you. It will reduce power, as well as limit vibration and location services, but it only kicks in when you have either 15 percent or 5 percent remaining life. You’re most likely reading this because your phone is reaching the 15 percent plateau too quickly.

However, there are some other things you can do that will improve the battery life.

Stop using High Accuracy for Location services:

  • Open Settings.
  • Select Location.
  • Select Mode.
  • Choose either Battery Saving or Device Only.

Turn off Wi-Fi and Bluetooth scanning:

  • Open Settings.
  • Select Location.
  • Tap on the three dot menu at the top right, and choose Scanning.
  • Turn off Wi-Fi Scanning and Bluetooth Scanning.

Wiping the device’s cache partition is simple enough and won’t erase your data.

  • Power down your Nexus 6P
  • Turn on the phone by pressing Volume down and the Power button at the same time.
  • Tap the Volume down button to highlight Recovery Mode.
  • Select Recovery Mode by pressing the Power button.
  • When you see the Android mascot, hold down the Power button, then press and release the Volume up button quickly.
  • Tap the Volume down button to highlight Wipe Cache Partition.
  • Select Wipe Cache Partition by pressing the Power button.
  • Tap the Volume down button to highlight Yes.
  • Select Yes by pressing the Power button.
  • When completed, press the Power button to Reboot System Now.

If you’re still having problems, it’s likely that an app is causing the problem. You can head into Settings and choose Battery to find out which apps are using the most power, but that list isn’t always accurate. A lot of apps cause wakelocks that will destroy your battery life by not allowing your device to sleep. You can examine which apps are causing wakelocks, but your Nexus 6P needs to be rooted in order to do that. That’s probably not the case for most of you, so you’ll have to look at all the apps on your device and try to figure out which ones you installed around the time you started having problems. Uninstall these apps one by one and see if your battery life increases.

If none of the above works, you will need to factory reset your Nexus 6P. Keep in mind that this will erase everything on the phone, so make sure to back up all your data, including pictures, music, and videos. Once you have reset your device, don’t install all your apps at once. Only install the essentials, and add apps slowly to see how battery life is affected.

Here’s how to factory reset your Nexus 6P:

  • Open Settings.
  • Select Backup & Reset.
  • Select Factory Data Reset.
  • Select Reset Phone.
  • Select Erase Everything and then Reboot.
Mobile

Apple is spending $1 billion to hire up to 15,000 new employees in Austin

Apple has announced a series of expansions across the U.S. -- including a massive expansion to the company's Austin campus that will see it spending $1 billion to accommodate for up to 15,000 new employees.
Computing

Want to make one hard drive act like two? Here's how to partition in Windows

If you don't want all of your files stored in one place but only have one drive to work with, partitioning is your best way forward. Here's how to partition a hard drive in Windows 10, step by step.
Home Theater

Common AirPods problems, and how to fix them

Apple’s AirPods are among the best fully wireless earbuds we’ve seen, but they’re not perfect. If you’re having trouble, take a look at our guide to the most common problems and what you can do to fix them.
Mobile

The best smartphone stocking stuffers for a very techy Christmas

If you've got a tech-loving smartphone enthusiast to buy for, we can help you out. Here's a selection of top phone accessories that would make amazing stocking stuffers so you can have a very Merry Christmas.
Computing

Is your PC slow? Here's how to restore Windows 10 to factory settings

Computers rarely work as well after they accumulate files and misconfigure settings. Thankfully, with this guide, you'll be able to restore your PC to its original state by learning how to factory reset Windows.
Outdoors

Google Maps makes it easier than ever to find a Lime bike or scooter

Google Maps has added a new feature that helps you find a Lime bike or scooter in just a few taps. The feature currently works in 11 U.S. cities served by Lime, with more coming next year.
Mobile

Leave the laptop at home, the iPad Pro is the travel buddy to take on vacay

The iPad Pro is a powerful tablet that's perfect for creatives and professionals. How does it fare when traveling with it as a laptop replacement? We took it on a two week trek in Japan to find out.
Mobile

Quirky smartphone accessories you never knew you needed

Looking for a few accoutrements to make your smartphone even better? If you, or someone you know, is a sucker for accessories, you'll want to check out our collection of quirky smartphone accessories you never knew you needed.
Mobile

Ditch your smartphone for a year and win $100k from Vitaminwater

Vitaminwater is willing to part with $100,000 if you're willing to part with your smartphone partner for a year. Could you last for a year armed with only a 1996-era phone? Here's your chance to find out.
Music

Here's our head-to-head comparison of Pandora and Spotify

Which music streaming platform is best for you? We pit Spotify versus Pandora, two mighty streaming services with on-demand music and massive catalogs, comparing every facet of the two services to help you decide which is best.
Deals

Walmart drops prices on Apple Watches and other fitness trackers

Smartwatches, fitness trackers, and wearable heart rate monitors from Apple, Samsung, Fitbit, and Garmin are popular gifts. Wearables are smarter and more capable than in earlier years. We found the best wearables deals on Walmart.
Wearables

The best Wear OS watches

There are a ton of different Wear OS watches out there, but which one's right for you? No matter what you're looking for from a smartwatch, here are the best Wear OS watches out there.
Emerging Tech

Capture app saves money by 3D scanning objects using iPhone’s TrueDepth camera

Capture is a new iPhone app created by the Y Combinator-backed startup Standard Cyborg. It allows anyone to perform 3D scans of objects and share them with buddies. Here's how it works.
Home Theater

How to master your equalizer settings for the perfect sound

You may know what an EQ is, but do you know how to adjust equalizer settings for the best possible sound? We go through the basics of the modern EQ and lay out some guidelines for how to achieve tip-top sound from your system.
1 of 2