Pizza Hut is making ordering easy thanks to its new Messenger chatbot

messenger paypal facebook
When you have a craving for pizza, it doesn’t matter how you get it, you just need it fast. Pizza Hut is aiming to make that as easy as possible, and has announced a bot that makes ordering pizza as simple as chatting with someone, or something, on Facebook.

The goal of the bot is not only to make ordering pizza easier, but also to help improve accuracy, and eliminate wait times.

“The new Pizza Hut social ordering platform is another example of making it easy for our customer to order their favorites from Pizza Hut,” said Pizza Hut chief digital officer Baron Concors at the MobileBeat 2016 conference. “We are constantly pursuing ways to simplify our ordering experience. This platform allows our consumers to quickly order or get information where they are already spending a great deal of their time.”

The bot isn’t just for ordering pizza — it can also answer questions about pizza and Pizza Hut deals. According to the company, the bot will help give an extra layer of customization when it comes to ordering pizza. It will even offer specialized menu items that are localized to individual stores. And, once you’ve completed your order, you’ll get an email from Pizza Hut confirming that the order is correct.

Chatbots in general have started taking off as a new way for customers and businesses to interact, and Pizza Hut is just one of many companies taking advantage of new platforms like Facebook Messenger. Facebook Messenger itself obviously isn’t new, but support for bots within Messenger is — it was only launched in April of this year.

Pizza Hut will also be competing in this space with Domino’s, which already allows users to order pizza using the Amazon Echo and by text — although there doesn’t seem to be a Domino’s bot just yet. The new chatbot, which will also be released on Twitter, will be available in August.

Mobile

Hey Google, why did you kill off Allo, your best messaging app in years?

Allo, Google's messaging app, has shut down. I convinced my closest friends and family to switch to the app two-and-a-half years ago when it debuted, and we've been using it since. With its death, I'm feeling pain and sadness.
Gaming

Get over here! All the details on next week’s Mortal Kombat 11 closed beta

Mortal Kombat 11 will hold its closed beta period from March 28 through March 31, giving those who pre-ordered the game the chance to check it out prior to its official launch in April.
Social Media

Twitter is testing a handy subscription feature for following threads

Twitter has recently started testing a feature that lets you subscribe to a thread so that you’ll no longer need to like a comment or post to it yourself in order to receive notifications of new contributions.
Gaming

Need a bot to watch your Discord chat while you're away? Here's how to make one

Gaming-centric online chat app Discord has a lot of uses, but to get the most out of your server, you might want to think about automation. Discord bots can help, taking care of minor functions like listing the rules of your server.
Photography

Selfie snapper attacked by jaguar during foolhardy photo attempt

Selfies with animals don't always work out too well, as a woman at a zoo in Arizona found out recently. Passing a safety barrier to get closer to a jaguar, the animal responded angrily by digging its claws into her flesh.
Social Media

Twitter wants you to help shape the future design of its app

Twitter is launching an app for testing new design features and it wants you to get involved. Those accepted into the program will have the chance to try out different conversation designs aimed at improving the user experience.
Emerging Tech

Professional drone racing is flying onto Twitter this summer

Professional drone racing is coming to Twitter for the first time this summer. Organizers hope the streaming deal with the social media platform will help the growing sport to further broaden its audience.
Computing

Make a GIF of your favorite YouTube video with these great tools

Making a GIF from a YouTube video is easier today than ever, but choosing the right tool for the job isn't always so simple. In this guide, we'll teach you how to make a GIF from a YouTube video with our two favorite online tools.
Social Media

Twitter takes a cue from Instagram and Snapchat with new quick-swipe camera

Twitter is giving the "what's happening" treatment to photos and video by allowing users to access the in-app camera fast enough to catch and share the moment. The new Twitter camera is now accessible with a swipe.
Social Media

Yep, it’s not just you. Facebook, Instagram, and WhatsApp are down for many

Facebook's family of apps has been suffering issues for much of the day. Instagram, WhatsApp, Facebook Messenger, and Facebook itself have been out of action for users around the world, with the company scrambling to sort it out.
Social Media

Facebook may soon let you watch live TV with friends in Watch Party

Facebook Watch Party is designed to allow friends to watch together, even when they can't be in the same physical space. Now, that feature could be expanding to include live TV. Facebook announced a test of the feature, starting with live…
Social Media

Federal investigation digs into Facebook’s data-sharing deals

Facebook confirmed it is cooperating with a federal criminal investigation. According to a report, the company is under investigation for sharing user data with smartphone and tablet companies.
Social Media

Facebook explains its worst outage as 3 million users head to Telegram

Facebook, if you didn't already know it, suffered a bit of an issue on Wednesday, March 13. An issue that took down not only its social networking site, but also Instagram, WhatsApp, and Messenger. On Thursday it offered an explanation.
Gaming

Snapchat could soon let you play games in between your selfies

If a new report is accurate, Snapchat will be getting an integrated gaming platform in April. The platform will feature mobile games form third-party developers, and one publisher is already signed on.