Skip to main content

Twitter CEO Jack Dorsey talks predicting the future, improving Moments

Twitter Founder
Image used with permission by copyright holder
As CEO and co-founder of one of the world’s biggest social networks, Jack Dorsey is facing down a tidal wave of expectations. With the company recently celebrating its 10th birthday, the question on everyone’s lips is “what does the future hold for Twitter?”

Fortunately, Dorsey sat down for an extensive chat with Bloomberg to discuss just that. The topics on the agenda included growth, recruiting new talent, the impetus of real-time events for the platform and its live video app Periscope, and how Twitter aims to go beyond live to “predict the future.”

Asked how he thinks the company should grow, Dorsey spoke of the need to help connect users with people they will be interested in following, and helping them to share content. “We are a conversational medium around these live events. That’s the easiest way to get in,” he said.

Unsurprisingly, in light of its rivals’ push into live video, the importance of live media came up repeatedly, with Dorsey insisting that despite the growth of live streaming there will always be a place for the “written word.”

Nonetheless, he insisted that the visual coverage of real-time events, via Periscope, was integral to the company’s future. To illuminate the impact of Periscope, Dorsey referenced a viral live video made using the app. “I don’t know if you saw the puddle live on Periscope. Did you see it? We had this guy who pointed his camera outside his window in England. It was a puddle.” He then spoke of how that otherwise mundane clip, was transformed into a live event that connected 650,000 viewers.

“I think our No. 1 value that we bring to any live event is speed and the quickness of our delivery of information and insight and entertainment. We can even get predictive about what’s going to happen,” claimed Dorsey. “Twitter can be distilled down to that simplicity of, “Here’s what’s going to happen in the world. Here’s what’s happening right now.”

The conversation then moved on to Moments, Twitter’s last big feature, aimed at curating its content for new users, which received a mixed reception. Dorsey conceded that there is still a lot of work to be done to improve the Moments experience. “We think we can do better … with the guide itself and that tab with the lightning bolt … We can certainly do a better job there.”

He elaborated upon Twitter’s plans for Moments, again insisting that live events were the way forward. “When Moments really sings, it’s when there’s a live moment … you follow it, and it actually pushes it into your timeline. And that’s been fantastic. So we’re definitely investing a whole lot more into that,” Dorsey said.

Arguably the most worrying issue for Twitter of late has been its executive exodus, which has seen several high-profile employees abandon the company this year. It seems, in order to make up for that hemorrhaging of talent, Twitter is about to go on a hiring spree.

“We’re going to make a lot of additions of people who add perspective and add strength,” said Dorsey, “and I think the board is certainly an area, that leadership is certainly an area … We have no short supply of people wanting to come and work here and help us.”

Naturally, a lot is at stake for a company whose entire modus operandi is currently being debated by investors and analysts alike. At the heart of that discussion, lies Dorsey, the prodigal son with an evident belief in the nature of his platform. Ten years down the line, the birthday celebrations will likely be cut short as Twitter, in Dorsey’s words, continues “building, building, building.”

Editors' Recommendations

Saqib Shah
Former Digital Trends Contributor
Saqib Shah is a Twitter addict and film fan with an obsessive interest in pop culture trends. In his spare time he can be…
SXSW 2020’s fate uncertain after Twitter, Facebook pull out amid coronavirus fears
Twitter CEO Jack Dorsey at CES 2019

Facebook, Twitter, and Intel have decided not to attend at the annual South by Southwest festival (SXSW), amid concerns about the coronavirus. Twitter was the first to cancel, including a planned keynote with CEO Jack Dorsey. With three of the biggest companies no longer attending, it remains unclear whether SXSW will take place as usual this year.

On Sunday, Twitter announced it was suspending ”non-critical business travel and events” until a vaccine is available or the World Health Organization or Centers for Disease Control “deem it appropriate to step back from pandemic precautionary measures.” On Monday, Facebook followed suit and canceled its attendance. “Due to concerns related to coronavirus, our companies and employees will not be participating in SXSW,” Facebook said in a statement to Business Insider on Monday. By Tuesday, Intel had released its own statement: "After careful consideration, we have withdrawn from on-site activities at this year’s SXSW. We are grateful to SXSW for their understanding and look forward to attending and supporting future events."

Read more
Hey @Jack Dorsey, decentralizing Twitter won’t solve hate speech problems
Twitter CEO Jack Dorsey at CES 2019

Twitter CEO Jack Dorsey floated a compelling possibility on Wednesday: He wants to put together a team to explore decentralizing Twitter.

https://twitter.com/jack/status/1204766078468911106

Read more
Police arrest suspect in hack of Twitter CEO Jack Dorsey’s account
best classic simpsons episodes disney plus jack dorsey twitter ceo

Cops have reportedly picked up a suspect who may have been involved in a hack over the summer that saw Twitter CEO Jack Dorsey’s own Twitter account compromised.

The suspect is thought to be a former member of a hacker group called the Chuckling Squad and is aged under 18 years old, according to a Motherboard report citing law enforcement and criminal sources. The arrest took place two weeks ago at an unspecified location but has only just come to light.

Read more