Skip to main content

When tech goes wrong: Major quake alert mistakenly sent to millions across Japan

when tech goes wrong major quake alert mistakenly sent to millions across japan false alarm
Image used with permission by copyright holder

At 4.56pm on Thursday, mobile phones across Japan began beeping and vibrating in unison. Millions of train passengers, shoppers, office workers and those at home reached for their device as one.

The message that greeted them was not a good one, especially in a country where memories of the mega-quake and tsunami that struck the country’s east coast two years ago are still fresh in the minds of many.

“I had that ‘here-we-go-again’ feeling.”

Recommended Videos

Issued by Japan’s Meteorological Agency (JMA) as part of its earthquake early warning system to which anyone can subscribe, the message said a massive quake was imminent in a part of western Japan that includes a large urbanized area home to cities such as Osaka, Kyoto and Kobe. The system is designed to detect the primary wave of a quake, which, depending on a number of factors, can occur up to 90 seconds before the serious shaking begins.

Train services halted. TV shows were interrupted (video below). Offices ordered workers to prepare for expected violent shaking, while others turned to live TV coverage from Nara – the predicted center of the quake – expecting to see some extremely unsteady news footage.

It must have been a very tense minute or two for those who saw the alert.

Silence

But nothing happened. Not even a little wobble.

Tokyo resident Steve Richards was on a packed subway train in Tokyo when everyone’s phone started buzzing.

“All the passengers went for their phones at the same time,” Richards told DT. Reminded of two years ago when alerts were being sent out every day in the weeks after the mega-quake, he felt understandably unsettled when this one came through.

“I thought, ‘what the –?’”, the 41-year-old New Zealander said, adding, “I had that ‘here-we-go-again’ feeling.”

Malfunction

Initial reports said a quake with a magnitude of 7.8 had occurred – strong enough to cause widespread destruction – though later it was stated a 2.3 tremor had taken place, a quake few, if anyone, would’ve felt. So what happened? Why no mega-quake?

“We sincerely apologize for our overestimation”

Red-faced officials from the JMA held a press conference about an hour after the incident explaining that one of its many devices located around the country designed to monitor seismic activity had malfunctioned, blaming “electronic noise” as the cause.

“We sincerely apologize for our overestimation, having caused much trouble to a large population in a wide area,” the JMA’s Toshihiko Hashida told reporters at the press conference, following up with the customary deep bow of apology.

Thinking back to two years ago, Richards said the JMA warnings in most cases resulted in minor shaking or no shaking at all, adding that on some occasions the alert came through after the quake.

Referring to the phone buzz, which would sometimes wake him in the small hours with a fresh alert, he said, “I think that sound of impending doom got me sweating more than the actual shaking.”

Who knows, perhaps yesterday’s false alarm was one alert too many for some, causing them to unsubscribe from the service in the hope of a less nerve-wracking existence.

In its defense, the JMA said it was the first time in three years that it had issued a false alert, and that it was first time it’d done so over such a large part of the country.

[Source: WSJ] [Image: Shibuya TV]

Below: The alert appears during a broadcast on Japanese TV.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
PayPal vs. Venmo vs. Cash App vs. Apple Cash: which app should you use?
PayPal, Venmo, Cash App, and Apple Wallet apps on an iPhone.

We’re getting closer every day to an entirely cashless society. While some folks may still carry around a few bucks for emergencies, electronic payments are accepted nearly everywhere, and as mobile wallets expand, even traditional credit and debit cards are starting to fall by the wayside.

That means many of us are past the days of tossing a few bills onto the table to pay our share of a restaurant tab or slipping our pal a couple of bucks to help them out. Now, even those things are more easily doable from our smartphones than our physical wallets.

Read more
How to change margins in Google Docs
Laptop Working from Home

When you create a document in Google Docs, you may need to adjust the space between the edge of the page and the content --- the margins. For instance, many professors have requirements for the margin sizes you must use for college papers.

You can easily change the left, right, top, and bottom margins in Google Docs and have a few different ways to do it.

Read more
What is Microsoft Teams? How to use the collaboration app
A close-up of someone using Microsoft Teams on a laptop for a videoconference.

Online team collaboration is the new norm as companies spread their workforce across the globe. Gone are the days of primarily relying on group emails, as teams can now work together in real time using an instant chat-style interface, no matter where they are.

Using Microsoft Teams affords video conferencing, real-time discussions, document sharing and editing, and more for companies and corporations. It's one of many collaboration tools designed to bring company workers together in an online space. It’s not designed for communicating with family and friends, but for colleagues and clients.

Read more