If you’ve been holding off on firing up GTA Online in the hopes that the character you lost during launch week might be recovered, it’s time to let go. Rockstar Games’ latest support page update confirms that any “characters, progress, items, and/or in-game cash” you might have lost “during the first few days after release” are, in fact, gone for good.
“For those asking about their lost characters or rank, those will not be able to be restored so we sincerely hope that this cash stimulus we’re giving out this month will help you get back on your feet or to make your new life in Los Santos & Blaine extra sweet,” the update reads. The “cash stimulus” that the update refers to is a $500,000 gift that all GTA Online players will be receiving soon, as compensation for their patience during the game’s rough launch.
The good news is that the worst of the issues seem to be worked out now. There’s still a problem in the sense that there’s just not much to do in the game’s open world if you go in with dreams of a big score, but Rockstar needs to work out these basic functional issues before it can start layering on new content. Keep an eye on our GTA Online guide; we’ll be updating it this week to reflect the changes wrought by the past week’s worth of updates.