Skip to main content

As Facebook plants its flag in WhatsApp, will it pillage or protect user privacy?

good bad uncertain whatsapps privacy future whatsapp facebook 2
Image used with permission by copyright holder

Facebook and privacy – now those are two words that look uncomfortable next to one another. But for WhatsApp, the wildly popular global messaging app just purchased by the social network behemoth for the unfathomable sum of $19 billion, the privacy relationship is entirely different. In fact, most accounts peg WhatsApp as one of the most privacy-conscious services out there, at least among those that have 450 million active users.

The question, then, is, what will happen to WhatsApp user privacy now that the messaging service is owned by a company that has repeatedly brushed privacy concerns into the background?

The short answer, of course, is that we just don’t know – and it’s likely the teams at Facebook and WhatsApp don’t know yet either. So let’s dig into what we do know, and see if we can’t get a sense of where this train is headed.

“We don’t save any messages on our servers, we don’t store your chat history.”

Co-founded by Ukrainian émigré Jan Koum, WhatsApp is said to have user privacy built into its very core, an intentional move by Koum, who suffered the pressures of surveillance in his home country and vowed to protect users from anything of the sort. 

“Nobody should have the right to eavesdrop, or you become a totalitarian state – the kind of state I escaped as a kid to come to this country where you have democracy and freedom of speech,” Koum told Wired UK. “Our goal is to protect it. We have encryption between our client and our server. We don’t save any messages on our servers, we don’t store your chat history. They’re all on your phone.”

This storyline is further backed by venture capitalist Jim Goetz of Sequoia Capitol, which funded WhatsApp, who calls the company’s privacy focus a “contrarian approach shaped by Jan’s experience growing up in a communist country with a secret police.” 

“Jan’s childhood made him appreciate communication that was not bugged or taped,” writes Goetz. “Facebook has assured Jan and [WhatsApp co-founder Brian Acton] that WhatsApp will remain ad free and they will not have to compromise on their principles.” And because Koum now sits on Facebook’s board of directors, Goetz argues, he’ll be in a position to ensure that Facebook sticks to its promises.

Facebook, for its part, is sticking to the line that snagging user data was not the impetus for buying WhatsApp. In a conference call with the press, Facebook CFO David Ebersman said that WhatsApp user data, like geolocation, “hasn’t been a top priority and won’t be.” Both Koum and Facebook CEO Mark Zuckerberg have repeatedly assured WhatsApp users that “nothing” will change.

So far, so good, right? Well – almost. Since the acquisition, some critics say that WhatsApp’s privacy-friendly reputation is nothing more than a convenient ruse. PandoDaily’s Yasha Levine, for example, argues that Koum’s “dramatic narrative” has given his company a reputation this “is just not true.” 

Facebook didn’t become the world’s second-largest advertising platform by ignoring the data at its finger tips.

“In fact, since Koum launched WhatsApp in the summer of 2009, the company’s privacy track record has been horrible: It’s been aggressively incompetent, careless with user data and has repeatedly failed to provide users with even the most rudimentary security measures,” writes Levine. “As a result, WhatsApp left its messaging data wide open for potential surveillance and interception by intel agencies, scammers, and Internet lurkers with basic hacker skills.”

Ouch. 

Now, I wouldn’t call WhatsApp’s privacy track record “horrible,” or say that the company is “aggressively incompetent” – clearly that’s just not true, and there 19 billion reasons to prove it. But Levine does have a point: After the launch of an Android app called WhatsAppSniffer, which allowed anyone using the same Wi-Fi connection as a WhatsApp user to spy on text, video, and photos sent using the app, it took the company a year to start encrypting user messages.

Unfortunately for users, cybersecurity experts discovered that WhatsApp’s encryption contained amateur-level flaws that enabled anyone worth their weight in algorithms to decrypt user messages.  

WhatsApp’s apparent struggles with protecting users’ private communications, along with its acquisition by Facebook, motivated Germany’s privacy regulator to this week urge citizens to use other messaging apps that may do a better job at privacy protections.

So, WhatsApp might not be the best at things like encryption – but with $19 billion and the ear of Facebook’s engineers, that could easily become a thing of the past, if it hasn’t already. The real thing we want to know is, will Facebook start mining WhatsApp user data – from messages to location – to serve up ads? Will you mention House of Cards in a private WhatsApp text message, and see ads for the show on your Facebook page?

At this point, we can only wait and see. But I’ll leave you with this: Facebook didn’t become the world’s second-largest advertising platform by ignoring the wealth of data at its finger tips. And it would, at the very least, be odd for it to start now.

Editors' Recommendations

Topics
Andrew Couts
Former Digital Trends Contributor
Features Editor for Digital Trends, Andrew Couts covers a wide swath of consumer technology topics, with particular focus on…
What is WhatsApp? How to use the app, tips, tricks, and more
WhatsApp logo on a phone.

There’s been no shortage of instant messaging apps over the past decade, as the rise of advanced smartphone platforms has created the need for more sophisticated ways to communicate than traditional SMS text messages allowed for.

In fact, the Apple App Store and Google Play Store are both littered with apps that promised to be the next big thing in mobile communications. Yet, many of those fell by the wayside as they failed to achieve the critical mass of users needed to make them useful. After all, apps designed for communicating with others don’t do you much good unless enough folks are using them. Luckily, WhatsApp made our list of the best iPhone Apps and our infamous list of the best Android apps out there.

Read more
How to use ChatGPT on WhatsApp
ChatGPT and WhatsApp logos on a colorful background.

AI is coming to your smartphones and computers at a fast pace -- and it’s really going to change your digital interactions in a meaningful fashion. Just take a look at the Shortwave email app, which relies on an AI to summarize your long emails in a few lines. But no AI out there has made as big of a splash as ChatGPT.

Read more
You’ll soon be able to use WhatsApp on more than one phone
Two phones on a table next to each other. One is showing the WhatsApp logo, and the other is running the WhatsApp application.

WhatsApp, one of the most used messaging services in Europe and parts of Asia, is about to close a major flaw. As spotted by the sleuths over on WABetainfo, the company is planning an update that will allow the use of a secondary device -- including another phone or tablet. Currently, WhatsApp only allows phone users to link their account via its web or desktop clients.

The new feature is dubbed companion mode. Once it rolls out, you'll have a workflow that's quite similar to setting up WhatsApp Web or WhatsApp on the desktop. Rather than entering a number, you'll be able to scan a QR code with your main phone to log in to your existing WhatsApp account.

Read more