Skip to main content

Facebook forced to face class action lawsuit over children’s online purchases

Fire HD 6 Kids Edition
Amazon
Facebook must change how it handles online transactions made by minors. That’s the message a group of plaintiffs estimated in the hundreds of thousands have for the social network, and now they can push forward with their nationwide class-action lawsuit against the social network, reports Reuters.

U.S. District Judge Beth Labson Freeman in San Jose, California gave the plaintiffs the thumbs-up earlier this week to push forward with their lawsuit, which asks for Facebook to provide refunds for those whose children spent their money without their permission. J.R. Parker, a lawyer for the plaintiffs, was pleased with the decision.

Recommended Videos

Facebook believes the lawsuit lacks any merit, and said the plaintiffs’ claims were very disparate.

“We’re very pleased with the decision,” Parker told the outlet. “The difference between Facebook and other businesses is that the company is on actual notice of a user’s age, but treats children the same as adult users when it comes to taking their money.”

According to the judge, while the people can’t pursue refunds as a group — since their situations would vary on a case-by-case basis — they can seek individual refunds. The lawsuit, originally brought forth in April of 2012, said Facebook allowed children to use their parents’ credit and debit cards to purchase Facebook Credit, the social network’s now-defunct virtual currency. The lawsuit also said Facebook violated California law by not allowing refunds, thanks to its “all sales are final” policy.

The lawsuit was brought forth by two children and their parents. One child was allowed to spend $20 on Ninja Saga using his mother’s credit card, but was later charged several hundred dollars for purchases with “virtual, in-game currency.” The other child used his parents’ debit card without permission, spending $1,059.

Facebook believes the lawsuit lacks any merit, and said the plaintiffs’ claims were very disparate. With the lawsuit now moving forward, Facebook said it will defend itself vigorously.

Judge Freeman said California law protects parents and their children in instances where children “occasionally use their lack of judgment” when purchasing things they shouldn’t have bought in the first place.

“Though some minors undoubtedly may wish to continue making purchases through credit or debit cards they do not have permission to use, such a desire cannot prevent the named plaintiffs from bringing suit to demand that Facebook’s policies comply with the law,” said the judge.

Unfortunately for Facebook, this isn’t the first time a company has come under scrutiny for this. Apple found itself in a very similar situation at the start of 2014, and the company eventually had toreimburse customers to the tune of $32.5 million. Google also agreed to issue refunds to similarly affected customers to the tune of $19 million, while also making changes to the Play Store to make it more difficult for children to make in-app purchases without permission. Amazon, meanwhile, was sued by the FTC, though there is still no resolution to the case.

Williams Pelegrin
Former Digital Trends Contributor
Williams is an avid New York Yankees fan, speaks Spanish, resides in Colorado, and has an affinity for Frosted Flakes. Send…
Facebook forced to pay $550 million settlement over facial recognition lawsuit
Facebook Chairman and CEO Mark Zuckerberg testifies before the House Financial Services Committee on "An Examination of Facebook and Its Impact on the Financial Services and Housing Sectors" in the Rayburn House Office Building in Washington, DC on October 23, 2019.

Facebook is going to have to pay quite a few people money as part of the settlement of a facial-recognition lawsuit. The catch is you have to live in Illinois.

Illinois has some of the strictest biometric privacy laws, and a 2015 lawsuit alleges that the social network violated these laws through the use of facial-recognition software in its photo tag feature without people’s consent. Illinois’ 2008 law requires companies to obtain permission before using people’s biometric data and be transparent with how the data is used and kept.

Read more
Apple fails to get lawsuit over its troublesome butterfly keyboard dismissed
MacBook Butterfly Keyboard

Apple has failed in its effort to persuade a judge to dismiss a class-action lawsuit launched against the company in connection with the faulty “butterfly” keyboard that sold with some of its laptops.

The lawsuit, which was filed in May 2018, claims that a keyboard design that launched with MacBook and MacBook Pro laptops starting in 2015 (it doesn’t cover MacBook Air machines with the same issue) allowed dust and other debris to settle beneath the keys, causing them to stick or stop working altogether. While many keyboards can suffer similar issues over time, it's been suggested that Apple’s keyboard had an inherent design flaw that resulted in a greater failure rate, which ultimately led to the class action lawsuit.

Read more
Early Black Friday Apple Watch deals 2024 — Better than Prime Day?
A person wearing the Apple Watch Series 10.

Update 11/6/24: Black Friday may be weeks away, but our coverage of Black Friday deals is officially here. The Apple Watch is one piece of tech we want to be sure you don’t miss out on, as it’s turning out some really impressive early Black Friday deals. Make a purchase now if you see an Apple Watch deal you like, or check in here throughout the lead-up to Black Friday, as we’ll be updating things regularly.

Even though Black Friday is still out there on the horizon, there are plenty of early Black Friday deals available that make it worth skipping the wait. Black Friday smartwatch deals are among them, and some of the best we’re seeing are on Apple Watches. In fact, pretty much every model in the Apple Watch lineup is seeing a Black Friday discount, and we’ve tracked them all down for your shopping convenience. The Apple Watch shows up regularly among the best smartwatches and best fitness trackers, so take a hard look at these Black Friday Apple Watch deals if you’re in the market for a new piece of wearable tech.
Apple Watch SE 2 [GPS 40mm] — $189 $249 24% off

Read more