Skip to main content

Facebook forced to face class action lawsuit over children’s online purchases

Fire HD 6 Kids Edition
Amazon
Facebook must change how it handles online transactions made by minors. That’s the message a group of plaintiffs estimated in the hundreds of thousands have for the social network, and now they can push forward with their nationwide class-action lawsuit against the social network, reports Reuters.

U.S. District Judge Beth Labson Freeman in San Jose, California gave the plaintiffs the thumbs-up earlier this week to push forward with their lawsuit, which asks for Facebook to provide refunds for those whose children spent their money without their permission. J.R. Parker, a lawyer for the plaintiffs, was pleased with the decision.

Recommended Videos

Facebook believes the lawsuit lacks any merit, and said the plaintiffs’ claims were very disparate.

Please enable Javascript to view this content

“We’re very pleased with the decision,” Parker told the outlet. “The difference between Facebook and other businesses is that the company is on actual notice of a user’s age, but treats children the same as adult users when it comes to taking their money.”

According to the judge, while the people can’t pursue refunds as a group — since their situations would vary on a case-by-case basis — they can seek individual refunds. The lawsuit, originally brought forth in April of 2012, said Facebook allowed children to use their parents’ credit and debit cards to purchase Facebook Credit, the social network’s now-defunct virtual currency. The lawsuit also said Facebook violated California law by not allowing refunds, thanks to its “all sales are final” policy.

The lawsuit was brought forth by two children and their parents. One child was allowed to spend $20 on Ninja Saga using his mother’s credit card, but was later charged several hundred dollars for purchases with “virtual, in-game currency.” The other child used his parents’ debit card without permission, spending $1,059.

Facebook believes the lawsuit lacks any merit, and said the plaintiffs’ claims were very disparate. With the lawsuit now moving forward, Facebook said it will defend itself vigorously.

Judge Freeman said California law protects parents and their children in instances where children “occasionally use their lack of judgment” when purchasing things they shouldn’t have bought in the first place.

“Though some minors undoubtedly may wish to continue making purchases through credit or debit cards they do not have permission to use, such a desire cannot prevent the named plaintiffs from bringing suit to demand that Facebook’s policies comply with the law,” said the judge.

Unfortunately for Facebook, this isn’t the first time a company has come under scrutiny for this. Apple found itself in a very similar situation at the start of 2014, and the company eventually had toreimburse customers to the tune of $32.5 million. Google also agreed to issue refunds to similarly affected customers to the tune of $19 million, while also making changes to the Play Store to make it more difficult for children to make in-app purchases without permission. Amazon, meanwhile, was sued by the FTC, though there is still no resolution to the case.

Williams Pelegrin
Former Digital Trends Contributor
Williams is an avid New York Yankees fan, speaks Spanish, resides in Colorado, and has an affinity for Frosted Flakes. Send…
Facebook forced to pay $550 million settlement over facial recognition lawsuit
Facebook Chairman and CEO Mark Zuckerberg testifies before the House Financial Services Committee on "An Examination of Facebook and Its Impact on the Financial Services and Housing Sectors" in the Rayburn House Office Building in Washington, DC on October 23, 2019.

Facebook is going to have to pay quite a few people money as part of the settlement of a facial-recognition lawsuit. The catch is you have to live in Illinois.

Illinois has some of the strictest biometric privacy laws, and a 2015 lawsuit alleges that the social network violated these laws through the use of facial-recognition software in its photo tag feature without people’s consent. Illinois’ 2008 law requires companies to obtain permission before using people’s biometric data and be transparent with how the data is used and kept.

Read more
Google quietly announced a huge change for the Pixel 6, Pixel 7, and Pixel Fold
The back of the Pixel 7 Pro and Pixel 6 Pro.

If you have a Google Pixel 6, Pixel 7, or original Pixel Fold, then we have some good news. Those devices will now last longer, as Google has extended update support for them by an additional two years, according to a change on its support page.

When the Pixel 6 launched, Google also announced that it would be extending software support for future devices from three years to five years. Previously, Google only gave its hardware three years of security and Android OS updates, but at that time, security updates were extended to five years. Android OS upgrades stayed at three.

Read more
6 excellent iPhone apps that I wish were available on Android
Four iPhone exclusive apps and associated widgets on an iPhone 16 Pro homescreen

For the past 15 years, the way we think about and use technology has been completely reshaped. What was once a hardware-first industry quickly became a software-first one, and this radical evolution of technology can be traced back to one pivotal moment. In 2009, Apple debuted the iPhone 3G and the first App Store. This launch ushered in a new era: the smartphone, complete with apps. It also debuted one of the best commercials, complete with a catchphrase that is sometimes still used today: There’s an app for that.

For many years, the iPhone had a plethora of apps that were not available on Android. While most of these are now available cross-platform, not every developer has embraced the billions of potential customers who don’t have an iPhone. Even now, some apps launch first on iOS and can take months or years to launch on Android.

Read more