Samsung hits back at reports claiming it’s only sold 50,000 Galaxy Gear units

samsung galaxy gear smartwatch review front angle

Samsung on Tuesday hit back at claims made a day earlier that it has so far only sold 50,000 Galaxy Gear smartwatches, saying the figure is actually 800,000. That’s a big difference.

On Monday night a bunch of news outlets were reporting that Samsung’s Galaxy Gear was selling not like hot cakes but more like old, moldy ones, with daily sales of between just 800 and 900 units.

The original report came from Business Korea, which received its information from “related industry sources”. It’s not clear if Business Korea’s source was hopelessly wrong or whether it was simply referring to sales in South Korea, though most news outlets reported the figure in terms of global sales.

Whatever happened, the mess has motivated Samsung for the first time to offer some information as to how its smartwatch is doing in the market, telling Reuters that the wrist-based computer isn’t selling so badly after all.

Lukewarm reviews

The Gear received a lukewarm reception when it hit the market at the end of September, with many reviewers frustrated by its lack of features, poor battery life, and lack of apps.

Its hefty $299 price tag, and the fact that it can currently only be paired with a few Samsung handsets, also came as a disappointment.

Worryingly for Samsung, a report at the end of last month claimed the Gear had a return rate at Best Buy that was “above 30 percent,” though there was no specific information on why shoppers were taking the device back.

A mobile device industry associate told Korea Business that the Gear is “more of a test than revolutionary,” adding that consumers are waiting for the second iteration of the watch, which many observers believe will launch in 2014.

Apple and Google?

Next year could also see the launch of similar devices from other big hitters in the tech industry, including Apple and Google. Apple’s so-called iWatch, for example, is thought to be well into development, though it may not hit stores until the second half of next year.

Reports a few months back suggested the Cupertino company was grappling with design issues and consequently was hiring new talent to overcome the problems. Google’s smartwatch, meanwhile, could land in the next few months, with reports in October claiming the device would launch “sooner rather than later.”

As for Samsung, its Gear may, on the whole, be a bit of a let down, but the company can take the hit. The big question is, can it come up with something decent second time around?


Why Honor’s new screen is the hole-y grail in quest to ditch the notch

Honor will release a smartphone with an in-screen camera in the new year, a trend which is gathering momentum in the industry. Honor said it has cracked the formula, and explains what's special about its All-View Display.

Declutter your life with our favorite wireless chargers for Android and iPhones

We checked out the best wireless phone chargers to make tangles and uncooperative ports a thing of the past. Whether you have an iPhone or Android, find out which wireless charging pads are worth buying, and how their features compare.

How to use Samsung’s Bixby assistant for all of your smartphone tasks

Samsung Bixby is a powerful tool, but not the most intuitive one we've encountered. Here's how to set up and use every feature of Samsung's digital assistant, as well as what to expect in the future.

Save up to $800 with the best smartphone deals for December 2018

Need a better phone but don't want to spend a fortune? It's never a bad time to score a new smartphone and save some cash. We rounded up the best smartphone deals available that can save you as much as $800.

The Galaxy S10 may be announced before MWC, sell for up to $1,750

While we still may be months away from an announcement, there's no doubt about it: Samsung is working hard on its successor to the Galaxy S9. Here's everything we know about the upcoming Samsung Galaxy S10.
Smart Home

These activists are hacking housing problems in NYC using apps and data

There are 1.2 million people living in "deficient" housing in New York City and now these coders are making easy-to-use, intuitive apps designed to give tenants a fighting chance against unscrupulous landlords.

Google Assistant will alert you if it thinks your flight will be delayed

Google Assistant will soon be able to alert you if your flight is delayed. Using historical flight status data and machine learning, the service can even predict a flight delay before it's been officially confirmed.

Forget 3 being a crowd, 4 is the magic number on the Huawei P30 Pro

Huawei's sequel to the P20 Pro, the P30 Pro, has already started to leak ahead of its 2019 announcement and release. The company is likely to improve even further on the P20 Pro's excellent camera.

Here are 19 portable tech gadgets you’ll want to use every day

If you're looking for portable tech to keep you charged up while on the go (or for some great stocking stuffer ideas), we've rounded up 19 must-have gadgets. You'll find everything from a mini gaming controller to a folding Bluetooth…

Microsoft patent filing shows wearable that mitigates involuntary movements

A patent application from Microsoft has shown the company is looking into using wearable technology to alleviate symptoms from various diseases and disorders that cause involuntary movements.

AT&T makes 5G a reality for a dozen U.S. cities, with more to come in 2019

Ready to experience a radical transformation in mobile communication? AT&T is launching mobile 5G in cities across the country over the next few months. Here's everything you need to know about the AT&T 5G rollout.

5G’s arrival is transforming tech. Here’s everything you need to know to keep up

It has been years in the making, but 5G is finally becoming a reality. While 5G coverage is still extremely limited, expect to see it expand in 2019. Not sure what 5G even is? Here's everything you need to know.
Product Review

With sapphire glass and analog dials, you'd never know this watch is smart

The world of hybrid smartwatches is getting much larger, and the latest comes from a name with history — New York Standard Watches. In our NYSW GTS Activity Tracker review, we find out what makes this watch special, and why we were so…

Scientists have charged a phone and a Fitbit with solar-powered clothes

Scientists from Britain's Nottingham Trent University have discovered a way to incorporate solar panels into clothing, and they've even managed to charge a phone and Fitbit with the energy created.