How to reset your Apple ID password

Having trouble logging in? Here's how to reset your Apple ID password

How to reset your apple id password
prykhodov / 123RF
prykhodov/123RF

Everyone with an iPhone, iPad, iPod, or Apple Watch has an Apple ID. It’s essential to getting the most out of Apple’s services, including the iTunes Store, the App Store, Apple Music, and iCloud. An Apple ID isn’t the only account with credentials you need to be keeping track of these days, however, and as such, there’s always the possibility that you may forget certain login information — like your all-important password.

Thankfully, there’s no need to panic if you do forget your Apple ID password, as it happens to all of us from time to time. When it happens to you, there are steps you can take to reset your Apple ID password, all of which are pretty straightforward. There’s no way for Apple to simply tell you what your current password is, though, not even through email. Instead, every method to deal with a forgotten Apple ID password involves resetting it completely. Here’s how. Once you get your Apple ID password reset, we have a guide to things you can do to make your iPhone safer.

Reset your password using the Apple ID account page

Forgot AppleID or password

Step 1: To start, go to appleid.apple.com and click Forgot Apple ID or password in the center of the page.

Step 2: You’ll be taken to a new page where you’ll have to enter your Apple ID or the email address associated with the account. Click Continue, then select I need to reset my password.

Step 3: You’ll now be able to choose how you want to reset your password, whether it be through email or by answering a set of security questions. Which option you choose is really based on your personal preference.

Step 4: Choosing the email method prompts Apple to send instructions to the primary email address you used to begin this process, or a rescue email if you decided to make one. You’ll know the email has been sent when you see the “Email has been sent” page with a large, green check mark. If you can’t find the email, be sure to check your Spam, Junk, and Trash folders, or repeat the steps above to have the email sent again. Going with the security questions requires you to confirm your birthday and answer the aforementioned questions before you’re able to create a new password.

If you ever forget the answers to your security questions

If you forgot your password, answering security questions is one of the quickest ways to get back into your account to make changes. After all, only you — or someone who knows you really well — would know the answers to questions like “Who was your favorite teacher,” But what if you forgot the answers to your security questions? Memory is a flimsy thing — just see any of the various studies on “flashbulb memories” — and it’s entirely possible that, although the present you remembers that your favorite band in high school was Green Day, but two years ago, you were convinced your favorite band was Fountains of Wayne.

In the event you forget your security questions, changing them is a simple process. First, go to iforgot.apple.com and enter your Apple ID.

how to reset your apple id password change questions 1

Select I need to reset my security questions and click Continue.

how to reset your apple id password change appleid questions 2

Enter your password, then click Continue.

Choose three questions from the drop-down menus, and provide answers (hopefully ones that only you would know).

how to reset your apple id password change appleid question step 3

If you use two-factor authentication

If you set up and enabled two-factor authentication — which is different from two-step verification — resetting your password will be even easier, as you’ll be able to reset your password directly from your trusted iPhone, iPad, iPod Touch, or from the Apple ID account page. If you’re unsure if you have any trusted devices, don’t be; when you set up two-factor authentication, you created trusted devices. All iOS devices will also need to have a passcode enabled.

Using your iOS device

Step 1: Go to Settings > [your name] > Password & Security.

Step 2: Tap Change Password.

Step 3: You will be asked to enter your passcode, and then you can enter your new password.

Using the Apple ID account page

Step 1: Go to iforgot.apple.com and enter the trusted phone number you submitted when you set up two-factor authentication.

Step 2: Choose Continue to send a notification to your trusted iPhone, iPad, or iPod.

Step 3: When you receive the notification on your iOS device, tap Allow.

Step 4: Follow the provided steps, enter your passcode, and reset your password.

How to reset your password using Account Recovery

AppleID account recovery requested

If you don’t have your trusted iOS device nearby, you’ll still be able to reset your password by requesting an Account Recovery. This is best used when your device has been lost or stolen, and you want access to your account while simultaneously denying access to anyone trying to impersonate you. This process could take a few days, however, depending on how much information you provided to prove your identity.

Step 1: While going through the steps to reset your password on iForgot or iOS, you should see an option to Request Account Recovery.

Step 2: Enter a number where you can be reached when your account is ready, then enter the sent verification code to verify your information. After verification, you’ll receive a confirmation that your request has been received and you’ll be contacted when your account is ready.

Step 3: After some time, your account will be ready and you’ll be contacted via a text or phone call.

Step 4: Go to iforgot.apple.com, enter your Apple ID, and confirm the number you used in step two.

Step 5: You’ll be sent an Account Recovery code via a text or phone call, which needs to be entered in the provided field on iForgot.

Step 6: Click Continue, and you’ll be taken to a new page where you can make a new password, verify your trusted phone number, and sign in.

If you use two-step verification

Enter Recovery Key

If you were using two-step verification when you forgot your Apple ID password, you’ll need a trusted iOS device — made when you first set up two-step verification — and your Recovery Key to reset your password.

Step 1: Go to iforgot.apple.com and enter your Recovery Key. If you lost or forgot your key, go here.

Step 2: Choose a trusted device to receive a verification code.

Step 3: Enter the provided verification code.

Step 4: Create a new password, then select Reset Password.

After resetting your password

After you’ve reset your password using any of the methods detailed above, you’ll be prompted to sign in again with the new password. You may also need to sign in with the new password on Apple’s various services, including iTunes, the App Store, iCloud, and Find my iPhone. You can find the steps to do so for all the services that require it on Apple’s support page.

Product Review

The iPad Pro is the best tablet ever. But don't sell your laptop just yet

Apple has unveiled a big redesign for the iPad Pro, slimming down the bezels, adding Face ID, and the ability to attach and charge the Apple Pencil. All of this comes at a high cost however, as the iPad Pro starts at $799.
Computing

How to change your Gmail password in just a few quick steps

Regularly updating your passwords is a good way to stay secure online, but each site and service has their own way of doing it. Here's a quick guide on how to change your Gmail password in a few short steps.
Computing

Change your Outlook password quickly and easily by following these steps

Keeping your digital accounts locked up with strong, unique passwords is important, so learning how to change your Outlook password quickly and easily is one of the best ways to stay safe online.
Computing

Fix those internet dead zones by turning an old router into a Wi-Fi repeater

Is there a Wi-Fi dead zone in your home or office? A Wi-Fi repeater can help. Don't buy a new one, though. Here is how to extend Wi-Fi range with another router you have lying around.
Mobile

Vanquish lag for good with the best routers for gaming

Finding the best routers for gaming is no easy task. With so many out there, how do you know which to pick? We've looked at the many options available and put together a list of our lag-free favorites.
Mobile

Beddit Sleep Monitor 3.5 now available on the Apple Store

The Beddit Sleep Monitor 3.5 is now available on the Apple Store for $150. The sensor strip, which is only 2 millimeters thin, automatically tracks a wide array of sleep data when placed under the user's sheets.
Emerging Tech

Awesome Tech You Can’t Buy Yet: Folding canoes and ultra-fast water filters

Check out our roundup of the best new crowdfunding projects and product announcements that hit the web this week. You may not be able to buy this stuff yet, but it sure is fun to gawk!
Deals

Save up to $750 with the best smartphone deals for December 2018

Need a better phone but don't want to spend a fortune? It's never a bad time to score a new smartphone and save some cash. We rounded up the best smartphone deals available that can save you as much as $750.
Mobile

Google to end support for Android devices running Ice Cream Sandwich

Anyone with an old phone that is still running Android 4.0 may want to look into upgrading their phone, as Google has announced that it will be ending support for this older version of Android.
Mobile

Amazon knocks $30 off its Paperwhite ebook reader in limited-time deal

Amazon is running a couple of limited-time deals for its Paperwhite ebook reader. One offers a $30 discount, while the other throws in a pair of headphones and a free, extended Audible trial.
Mobile

New Galaxy S10 leaks showcase display sizes, confirm headphone jack return

While we still may be months away from an announcement, there's no doubt about it: Samsung is working hard on its successor to the Galaxy S9. Here's everything we know about the upcoming Samsung Galaxy S10.
Mobile

Android 9.0 updates to stretch into 2019 -- will your phone get a slice of Pie?

Android 9.0 Pie has been released. But is your phone getting Android 9.0 Pie, and if so, when? We've done the hard work and asked every device manufacturer to see when their devices would be getting the update.
Mobile

LG G7 owners experiencing dreaded bootloop will have to wait a few days for fix

If you’ve picked up LG’s flagship and it’s not behaving itself, then you might find a solution here. We’ve rounded up the most common LG G7 ThinQ problems and tracked down workarounds and possible fixes.
Mobile

A render video gives us a 360-degree look at the midrange Pixels

The Google Pixel 3 and Pixel 3 XL are considered to be two of the best Android smartphones, but it looks like Google could be prepping a midrange line. Say hello to the Pixel 3 Lite and Pixel 3 Lite XL.