Skip to main content
  1. Home
  2. Mobile
  3. News

Verizon customer? RootMetrics says that your service provider is the best

Lulu Chang
By

verizon cuts off rural customers just ate time warner v2
gt8073a/Flickr
If you’re waiting on a definitive answer when it comes to which mobile service provider is the fairest of them all, you’re going to have to wait a bit longer. As per the second-half 2016 review of Mobile Network Performance in the U.S. report from RootMetrics, it’s Verizon that reigns supreme. These results fly in the face of an earlier OpenSignal report that gave T-Mobile reason to celebrate. So it really is just a matter of perspective when it comes to determining which company is best.

RootMetrics offered up its seventh iteration of the report earlier this week with hopes to equipping customers with “a holistic look at network performance across all the spaces of a consumer’s mobile life.” The study looked at the entirety of the country, each of the 50 states, as well as the 125 largest metropolitan areas across the U.S. The company determined that Verizon is best when it comes to mobile performance nationally. Big Red, actually, was dubbed the best provider in every category of mobile network performance testing, the second year in a row it has won this honor.

Recommended Videos

“Today’s connected consumers use their smartphones for almost everything,” said Annette Hamilton, director at RootMetrics. “While mobile networks continue to compete in order to determine how they stack up against each other, the real question is how they perform against their subscribers’ needs. Based on the latest RootMetrics mobile network performance results, it’s clear that all four major mobile carriers are racing to provide an excellent mobile experience — which makes consumers the real winners.”

Related

Indeed, despite Verizon’s dominance, RootMetrics noted a number of impressive achievements and improvements from Big Red’s three main competitors; AT&T, T-Mobile, and Sprint. AT&T, for example, deployed the greatest amount of LTE spectrum among all carriers across the 125 metropolitan markets RootMetrics tested. Sprint, on the other hand, is the only carrier using Code Division Multiple Access (CDMA) technology for all its voice traffic, which RootMetrics calls a “robust technology for carrying voice traffic.” And T-Mobile is credited with utilizing the newest codec rate for VoLTE, Enhanced Voice Services (EVS), which RootMetrics says is the most efficient manner of hosting voice traffic.

So rest easy, phone owners. No matter who you’re giving your business to, you’re probably in pretty good hands.

Editors' Recommendations

Topics
Lulu Chang
Lulu Chang
Former Digital Trends Contributor
Fascinated by the effects of technology on human interaction, Lulu believes that if her parents can use your new app…
Old phones will stop working with AT&T and T-Mobile. Here’s what to do about it
wait for iphone x iphone 6

While carriers are blowing their horns about the various 5G networks being rolled out across the country, there’s a bit of sleight of hand going on that will affect some long-time customers. The 3G network we used to use for voice calls is going away.

Some carriers, like AT&T and T-Mobile, are still using 3G for voice calls on older phones. Newer phones use 4G networking for Voice over LTE (VoLTE) service. AT&T and T-Mobile intend to finally abandon 3G and switch entirely to newer network technology, and that will make some older phones obsolete.

Read more
The FCC will hit phone carriers with a $200 million fine over location sharing
ajit pai

The Federal Communications Commission (FCC) is going to hit the big four U.S. phone carriers with a fine totaling $200 million for selling people’s location data. 

AT&T, Sprint, Verizon, and T-Mobile will have the chance to dispute their fines, according to a report from The Wall Street Journal. The FCC hasn’t officially announced anything yet, but the agency is expected to make the announcement, with details on final numbers, on Friday, February 28. 

Read more
Phone companies say they finally have a way to block robocalls for good
cell phone companies stop robocalls after fcc vote robo calls header

America’s cell phone carriers are uniting to take a stand against robocalls.

Twelve of the biggest American phone companies, including AT&T, Sprint, T-Mobile, and Verizon, promised on Thursday to start using a new technology that can identify and block the pesky spam calls, according to the Washington Post. The carriers are partnering with 51 attorneys general and will announced the pledge in Washington. 

Read more