Users Have Mixed Feelings on Phone Features

By Ian Bell April 12, 2005

According to a proprietary survey of cell phone users by the high-tech research firm, Wi-Fi- and Skype-enabled handsets, voice activation for text input, and mapping and traffic routing features resonate well. However, few respondents expressed interest in wireless phones that could be used as a wallet for purchases, or for watching TV programs.

“Some of these opinions will shift with time,” said Neil Strother, In-Stat analyst. “Enthusiasm could build for services that do not poll well today. But it will be up to manufacturers and carriers to help move these end users to more favorable views.”

A recent report by In-Stat found the following:

— 42% of the respondents were very or extremely interested in voice activation for their wireless phones.

— More than four in 10 were very or extremely interested in buying a wireless phone with built-in Wi-Fi for voice and data.

— Just 12% had an interest in buying a wireless phone capable of receiving TV broadcasts.

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