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How to cancel your Disney Plus subscription

Sometimes there's something great to watch on Disney+, but sometimes there isn't. And sometimes all good streaming subscriptions must come to an end. If it's time for you to pull the trigger on getting rid of your Disney Plus account, rest assured, the process is relatively straightforward. Actually, the only thing that will make the steps different for each user is which devices you used to create a Disney+ account in the first place.

Whatever your reasons, we've put together this guide to teach you how to cancel your Disney Plus subscription, as well as your entire Disney account. Here's how:




10 minutes

What You Need

  • A Disney+ account

  • A home computer (for canceling through a browser)

  • A phone or tablet (for canceling through iOS or Android)

Disney Plus Account Settings

How to cancel Disney+ on your computer

Use these instructions if you signed up using a PC rather than an iOS or Android device.

Step 1: Log in to your Disney+ account on the Disney+ website.

Step 2: Choose or hover over the Profile icon in the top-right corner.

Step 3: Choose Account from the drop-down menu.

Step 4: Under Subscription, select the subscription you're looking to cancel.

Step 5: Choose the Cancel subscription link.

Step 6: Enter a reason for canceling. Then, select Continue to cancel.

Disney+ on Google Play

How to cancel via Google Play

Use these instructions if you signed up using the Disney+ Android app.

Step 1: Open the Google Play store.

Step 2: Select the Three-line menu icon in the top-left corner.

Step 3: Choose Subscriptions. Then, choose Disney+.

Step 4: Select Cancel subscription.

Disney+ on the App Store

How to cancel via iOS or iPadOS

Use these instructions if you signed up using the Disney+ app for Apple-branded devices.

Step 1: Open the Settings app on your iOS device. Then, select your Name / Apple ID.

Step 2: Choose Subscriptions.

Step 3: Select Disney+. Then, choose Cancel subscription.

After you cancel Disney+

You’ll be able to access Disney+ until your current subscription period ends.

Looking for a refund to your credit card? Unfortunately, Disney+ doesn't offer them for partially used billing services, but at least you won't see a cancellation fee.

Even after canceling, your overall Disney account (which the site creates when you sign up for Disney+ and is used across all of Disney’s websites) will still be active. There’s no problem with this account still existing, though you’ll still get promotional emails sent to it. If you want to cancel your Disney account altogether, do the following:

Step 1: Go to Disney’s Privacy Controls page.

Step 2: Sign in using the link under Manage your registration account.

Step 3: This page will allow you to change your notification preferences, like what emails you receive and how frequently you receive them. Or you can completely cancel your Disney account. 

Do note that deleting your Disney account won’t automatically cancel your Disney+ subscription, but it will make it impossible for you to log in to Disney+.

So if you’re trying to close out your entire Disney account, end Disney+ before you cancel your personal Disney account. Otherwise, you’re going to have to give Disney’s customer service department a call to sort things out. 

Now it's time to see what TV shows Netflix is currently offering.

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