Skip to main content

Google’s Nest Hub will soon act as a concierge for your next hotel stay

This pandemic will come to an end, and when it does, travel will resume. But if you’re like most people, you’re ready to take a trip now. Google is making strides to ensure more sanitary hotel visits by placing Nest Hub smart displays in hotels across the country. Doing so will make it possible to perform many tasks hands-free, so there’s minimal contact.

Google is leaving it up to hotels to tailor their guests’ experience by allowing common requests to be met with a simple voice command. Guests can say things like, “Hey, Google, schedule a wake-up call,” or “Hey, Google, ask for more towels.” The requests can be specifically tailored to each hotel.

Some hotels will even allow for fast check out through Google Assistant. This ensures guests don’t have to stand in line and allow hotels to turn the room around quickly for the next guest. Hotels can prompt guest satisfaction surveys to appear mid-stay and address any complaints guests may have before they leave.

The Nest Hub will also work as a hands-free media center. Guests can play YouTube to access the news, play music through compatible streaming services, and even watch exercise videos. If you have music you’d prefer to play, you can connect your phone through Bluetooth to broadcast throughout the hotel room. Google Assistant will let you play songs, skip music, and much more. The hotel can even make it optional to control the lights, blinds, and other devices within through room through Google Assistant.

Google Assistant will also be able to give answers about local information, including weather forecasts and CDC information on COVID-19 precautions.

Google also aims to assure guests worried about privacy that there is no camera on the Nest Hub and that no audio information is ever stored. Any activity on the Nest Hub will be wiped before the next guest arrives.

The new Google Assistant integration can be found in select hotels across the country, as well as a few hotels in the United Kingdom. Google says that more hotel partnerships are on their way, and that this integration is only one way the company hopes to work with other companies.

Editors' Recommendations

Patrick Hearn
Former Digital Trends Contributor
Patrick Hearn writes about smart home technology like Amazon Alexa, Google Assistant, smart light bulbs, and more. If it's a…
The best Google Home tips, tricks, and Easter eggs
google home tips and tricks top

Google Home is a powerful piece of software -- perhaps even more powerful than you might expect. But while it’s handy to help out with a variety of commands, some of the best features can’t be found without a bit of digging. To help owners get the most out of their devices, we’ve created a guide filled with tips and tricks, along with a few Easter eggs that may surprise you.
'Hey, Google'

It's interesting that the artificial intelligence (A.I.) personality that powers Home doesn’t have a name, which seems to undermine the organic relationship between user and device Google is working so carefully to curate. Apple has Siri and Amazon has Alexa, but the engineers behind Home and other Android-driven devices have stuck steadfastly to the generic “Google Assistant.”

Read more
Google Home’s web preview is live — and it’s missing most features
google home web preview 2

If you've got a Nest camera and have been dying to give it a go as part of Google's new web preview, it's time. Head to and have a look. Just be prepared to be largely underwhelmed and to remind yourself that it indeed is in preview status.

The Google Home web preview is live, but sparse. You can view cameras (here, in a grid), but that's it.

Read more
Is it worth upgrading to the new Google Nest wired doorbell?
Someone presses the Nest Video Doorbell in front of their home.

Video doorbell cameras are often one of the first external pieces of smart home tech consumers buy. Not only do they help keep an eye on our environment, but they double as communication devices for delivery drivers, guests, and others. Google recently released its second-generation Nest Doorbell (wired) and improved the Google Home app, but is it really worth upgrading if you have the base model?
Google's new doorbell

The new Google Nest Doorbell (wired) shares a similar design to the battery variant, although it is shorter since no batteries are required. It has a flat, matte design that comes in four colors to match nearly any home. To initiate a call, there's a big button at the bottom, which is illuminated around the edge. There's also an equally significant and prominent lens at the top of the doorbell.

Read more