The Airbnb horror story continues

airbnb-ransacked-horror-story-carouselEarlier this week, we shared a horrifying story told by an Airbnb user whose apartment was burglarized after renting out her apartment using Airbnb. The site allows users to rent rooms or entire houses and apartments to short-term guests, and was valued at one billion dollars.  To catch you up with the situation EJ, as she is known, rented out her San Francisco apartment for one week to a fellow Airbnb user. When EJ returned home she found her house burglarized, vandalized, and in a horrible state. EJ’s original blog post talked not just about the crime and how it affected her, but also about Airbnb’s response, which at the time was stellar.

EJ’s new post gives us a clearer timeline of events, and responds to many people’s comments and concerns. One such person was Airbnb CEO Brian Chesky, who authored a guest post on TechCrunch. Chesky’s post mentioned that not only has the Airbnb team been in close contact with the victim, but they are happy to report that a suspect was caught. He also talks about how they have done everything they could have done to assist EJ in her time of need. He went on to say how the company is beefing up security on the site, and adding several safeguards for its users. By the end of his post, it seemed almost as though everything was cleaned up, and everyone was readying to move forward.  Chesky’s post went over very well with readers in the comment section, with several people showing support for the company and what it has done to remedy the situation.

After, EJ went back to her blog to attempt to clear up some misinformation that has been floating around the Web. She focuses her energy on Chesky’s post, which she basically said is completely false in reference her situation. EJ first contacted Airbnb on June 24 and openly said that they were very helpful over the phone, but once she posted her original blog post on June 29 all the calls from the company stopped. Airbnb went into damage control mode and no longer assisted her in rebuilding her life. One of the few instances when Airbnb did contact EJ after the blog was posted was when a co-founder “addressed his concerns about the blog post, and the potentially negative impact it could have on his company’s growth and current round of funding.” It appears that if the company did the right thing originally in June, this story would have never been made public almost a month later.

We all hope that EJ is able to recover from this horrible event, both emotionally and financially. We also hope that Airbnb takes some action to help EJ and not just attempt to use some PR lingo to spin this event into something it isn’t. If we hear anything more on the status of this story we will keep you posted.

Social Media

Pinterest aims to be more than just inspiration with its new shopping hub

Pinterest now has a dedicated home for your personalized shopping recommendations. Available from the home feed, the platform now collects products based on user interests in a single location.
News

In SEC filing, Facebook admits Libra cryptocurrency may not happen after all

Facebook’s drive to create its own worldwide cryptocurrency might have hit a brick wall. In a new SEC filing, the company said that Libra’s planned 2020 launch might be delayed – or it might not ever happen at all.
News

Sen. Josh Hawley wants to ban infinite scroll and autoplay videos

Sen. Josh Hawley introduced legislation on Tuesday calling for tech giants to curb deceptive techniques that fuel social media addiction.The bill would ban features that he says can be addictive to users like infinite scroll and autoplay.
Wearables

Facebook’s ‘brain-computer interface’ could let you type with your mind

Facebook talked a couple of years ago about creating technology that lets you type with your mind. Aimed primarily at patients with speech loss due to paralysis, the company recently offered an update on its ambitious project.
News

Facebook just deleted fake accounts from the Middle East

Facebook removed fake accounts from UAE, Egypt and Saudi Arabia because of coordinated inauthentic behavior. The social network announced in a blog post the removal of pages, groups, and accounts that originated in these countries.
News

The FTC wants to know exactly why Facebook bought Instagram and WhatsApp

The Federal Trade Commission's antitrust investigation into Facebook will focus in on its acquisition of Instagram and WhatsApp. The FTC wants to know if Facebook tried to acquire its social media rivals before they would become a threat
News

WhatsApp has 400 million users in India, but no fix for its fake news problem

WhatsApp is struggling to stem the tide of fake news in India, its biggest market. In the last few years, its platform has been inundated with an around-the-clock avalanche of misinformation -- misleading mobs into lynching innocents and…
News

Facebook is going to add its name to Instagram and WhatsApp

Facebook plans to add its name to both Instagram and WhatsApp as politicians call for the social media giant to be broken apart and the FTC investigates Facebook’s acquisition of both companies.
Web

Were they really that bad? Here are the 10 most disliked videos on YouTube

Ever wondered which videos are the most disliked videos on YouTube? Well, we have the top ten list you’re looking for. Here are the latest videos with the most dislikes currently on YouTube.
Mobile

Telegram’s new Slow Mode aims to bring order to noisy group chats

Messaging app Telegram has just released some new features that are bound to please. Slow Mode aims to bring some order to group chats, while Silent Messages ensures you won’t wake your buddy if you get in touch late in the day.
Social Media

The EU could hit Facebook with billions in fines over privacy violations

The European Union is reportedly nearing the end of its investigations into some of the cases it has opened against Facebook pertaining to the EU’s General Data Protection Regulation or GDPR. The EU currently has 11 open cases against the…
Social Media

Quit hitting refresh: Twitter is testing a subscribe to tweet replies feature

Soon you might be able to get a push notification when a tweet has been replied to as well. Twitter is currently testing a new feature that will allow users to turn on notifications for a particular thread.
Computing

Make a GIF of your favorite YouTube video with these great tools

Making a GIF from a YouTube video is easier than ever, but choosing the right tool to use isn't always so simple. In this guide, we'll teach you how to make a GIF from a YouTube video with our three favorite tools.
News

Facebook admits it was listening to your private conversations, too

Facebook outsourced contractors to listen in on your audio messenger chats and transcribe them. Contractors were not told why they were listening in or why they were transcribing them. Facebook said it is no longer transcribing audio.