The Airbnb horror story continues

airbnb-ransacked-horror-story-carouselEarlier this week, we shared a horrifying story told by an Airbnb user whose apartment was burglarized after renting out her apartment using Airbnb. The site allows users to rent rooms or entire houses and apartments to short-term guests, and was valued at one billion dollars.  To catch you up with the situation EJ, as she is known, rented out her San Francisco apartment for one week to a fellow Airbnb user. When EJ returned home she found her house burglarized, vandalized, and in a horrible state. EJ’s original blog post talked not just about the crime and how it affected her, but also about Airbnb’s response, which at the time was stellar.

EJ’s new post gives us a clearer timeline of events, and responds to many people’s comments and concerns. One such person was Airbnb CEO Brian Chesky, who authored a guest post on TechCrunch. Chesky’s post mentioned that not only has the Airbnb team been in close contact with the victim, but they are happy to report that a suspect was caught. He also talks about how they have done everything they could have done to assist EJ in her time of need. He went on to say how the company is beefing up security on the site, and adding several safeguards for its users. By the end of his post, it seemed almost as though everything was cleaned up, and everyone was readying to move forward.  Chesky’s post went over very well with readers in the comment section, with several people showing support for the company and what it has done to remedy the situation.

After, EJ went back to her blog to attempt to clear up some misinformation that has been floating around the Web. She focuses her energy on Chesky’s post, which she basically said is completely false in reference her situation. EJ first contacted Airbnb on June 24 and openly said that they were very helpful over the phone, but once she posted her original blog post on June 29 all the calls from the company stopped. Airbnb went into damage control mode and no longer assisted her in rebuilding her life. One of the few instances when Airbnb did contact EJ after the blog was posted was when a co-founder “addressed his concerns about the blog post, and the potentially negative impact it could have on his company’s growth and current round of funding.” It appears that if the company did the right thing originally in June, this story would have never been made public almost a month later.

We all hope that EJ is able to recover from this horrible event, both emotionally and financially. We also hope that Airbnb takes some action to help EJ and not just attempt to use some PR lingo to spin this event into something it isn’t. If we hear anything more on the status of this story we will keep you posted.

Social Media

Twitter’s experimental Twttr app is even more popular than the real thing

Twttr, the new app that lets regular Twitter users test new features, is proving more popular than the main app, according to the company. The revelation suggests some of the innovations may land for all Twitter users soon.
Gaming

From fatalities to new characters, here's what we know about Mortal Kombat 11

Mortal Kombat 11 releases April 23 for the PlayStation 4, Xbox One, Nintendo Switch, and PC. Here is everything we know about NetherRealm's latest fighting game, including its characters.
Movies & TV

Skip the flowers and sunshine this spring and watch the best shows on Hulu

It's often overwhelming to navigate Hulu's robust library of TV shows. To help, we put together a list of the best shows on Hulu, whether you're into frenetic cartoons, intelligent dramas, or anything in between.
Movies & TV

The best movies on Netflix in March, from Buster Scruggs to Roma

Save yourself from hours wasted scrolling through Netflix's massive library by checking out our picks for the streamer's best movies available right now, whether you're into explosive action, witty humor, or anything else.
Movies & TV

The best shows on Netflix right now (April 2019)

Looking for a new show to binge? Lucky for you, we've curated a list of the best shows on Netflix, whether you're a fan of outlandish anime, dramatic period pieces, or shows that leave you questioning what lies beyond.
Social Media

Messenger and Facebook, together again? Facebook tests integrating chats

Longing for the old days where Facebook and Messenger were one app? Facebook is testing an integrated chat option. While Messenger remains more feature-rich, the test brings some chat functionality back into the Facebook app.
Social Media

Facebook, Instagram, and WhatsApp went down worldwide for 2 hours this morning

Chaos erupted on the internet this morning, as Facebook, Instagram, and Whatsapp all went down from 6:30 a.m. to approximately 9 a.m. Thousands of users were unable to access the sites or send or receive Whatsapp messages.
Social Media

How to download Instagram Stories on iOS, Android, and desktop

Curious about how to save someone's Instagram Story to your phone? Lucky for you, it can be done -- but it does take a few extra steps. Here's what you need to know to save Instagram Stories on both iOS and Android.
Mobile

Skype screen sharing for mobile will let you share your swipes on dating apps

Skype is prepping the launch of screen sharing for mobile so you can share your swipes on dating apps, shop with buddies, or, perhaps, show a PowerPoint presentation to coworkers. It's in beta just now, but anyone can try it.
Social Media

Facebook toys with mixing Stories and News Feed into one swipeable carousel

Facebook's News Feed could look a lot like Stories if a prototype the social media giant is working on rolls out to users. The design change mixes Stories and News Feed posts into a full-screen slideshow that users swipe left to navigate.
Social Media

No more moon showers as Facebook Messenger’s dark mode gets official rollout

Facebook Messenger launched a dark mode last month, but to activate it you had to message the crescent moon to someone. Now it's been rolled out officially, and it can be accessed in a far more sensible way — via settings.
News

Twitter has revealed a launch date for its handy hide replies features

Twitter has revealed a launch date for a feature that lets users hide replies to their tweets. The hope is that it will help the original poster filter out offensive or irrelevant content from conversation threads.
Smart Home

Oh, Zuck, no! Facebook rumored to be creating a voice assistant to rival Alexa

Facebook hasn't been a big player in the smart speaker market, but that may be changing: The social media giant is reportedly working on a digital assistant to compete against Alexa and others.
Social Media

Facebook says it unintentionally uploaded email contacts of 1.5 million users

Facebook says that over the last two years it unintentionally uploaded the email contacts of 1.5 million users as they signed up to the social networking service. The process has ended and the email addresses are being deleted.