Jitterbug Phone Designed for Seniors

Jitterbug Phone Designed for Seniors

GreatCall's JitterBug phone will target seniors with big buttons and easy-to-read text.

Baby boomers and their parents haven’t been quick to adopt mobile phones, even for use in emergencies. The technology is too complicated for many to learn quickly, and the screens and controls too diminutive for aging or infirm hands.

GreatCall aims to change that with its Jitterbug phones, due out in September 2006 (but available in test markets in the coming months). GreatCall operates as an MVNO (Mobile Virtual Network Operator) using the Sprint network, and, while the Jitterbug phone is built by Samsung, it was designed by GreatCall to appeal to seniors and other markets where traditional mobile phones are too awkward or complicated to be practical. The Jitterbug offers big buttons, easy-to-read text, and simplified, easy-to-use functions, an ear cushion, and an ergonomic shape. Personalized services make it easy for users to retrieve messages, and offers live operators for call-related support.

One Jitterbug phone (the Jitterbug Dial) offers a traditional 12-key button set for dialing, but another model (the JitterBug Onetouch) sports three oversized buttons for users who primarily want a cell phone for emergency purposes, such as elderly or disabled users who need to be able to summon assistance with the push of a single button. One button dials 911, one summons live-operator call assistance, and the third can be programmed for any service the user wants, such as an emergency number, a towing service reception at an assisted living facility, or a loved one.

Pricing details on the Jitterbug phones and GreatCall service haven’t been announced, but the JItterbug was named the 3rd place winner of the Wireless Emerging Technologies Award in the hardware/mobile category at the CTIA conference in Las Vegas.

Showing 12 comments

  1. JunieMoon at 10:08am 9th July 2010 I have had a Jitterbug phone for about five weeks. I bought it because I agree, traditional cell phone keyboards and screens are very hard to read and use when your eyes and fingers have gotten a little slower. However, it is going. I HATE the voice mail: You could die twice by the time you have been automatically given the caller's number and the date and time. Ug! Why don't they put that at the end of the message or at least give you an option for skipping it? When I bought the phone, I like the idea that I could add contacts online, but I never dreamed that I wouldn't be able to add them through the phone. No way to put my kids on auto dial either. This phone is just way too dumbed down. I feel insulted every time I have to use it. Going to try the Verizon Droid when it comes out next week.
  2. Krista Miller at 6:03pm 27th April 2010 At one look, Jitterbug phone models really appear fascinating. That’s how I felt the first time I saw it, too. As I searched for more information about Jitterbug though, I discovered that this company has a lot of unsatisfied customers. Of course, I don’t want to waste my money for something that will just give me and my father a headache so I decided not to buy it.

    Instead of buying Jitterbug, I ended up buying Just5 phone. I was really confident when I bought this phone because the reviews that talk about it are all constructive, including the comments. Until now my father is still using the phone and we never encountered any hassle in using it. All of its cited promises are fulfilled. It has 100 minutes of talk time and its battery can last until six days when not in standby mode. So the security of my father in times of emergency is assured.

    This time, I believe I’m credible enough to influence other people to opt for Just5 phone instead of Jitterbug if what they are looking for is a cell phone for seniors. I’m confident that they will never regret it.
  3. toddb1 at 3:24pm 5th February 2010 Now there is a better alternative on the market called the Just 5. It’s got the big buttons for easy dialing and the selling point for me was the SOS button feature. The phone allows you to program up to 4 numbers which are connected to the SOS button on the back of the phone. In the event of an emergency you can press the SOS button and the phone will automatically begin dialing the 4 numbers you have preset (like 911 or your doctor, etc..)until someone answers. When they do answer, the phone automatically goes into speakerphone mode so you can communicate quickly and get the help you might need. Also, when the SOS button is activated, an alarm sounds to let those around you know you need help. The buttons are big, the perfect size actually, and the display screen shows the numbers in large, easy to see format. The volume of the ringer and the speaker are loud and clear, making it easy to hear while using the phone. It’s a perfect phone to have, easy to use and not bad looking either. It comes in several different colors. My mom loves it and I’m so glad I was able to get it for her. Here’s the website where I found out about the Just 5: http://www.just5.com
  4. Gale Lombardo at 8:46am 5th March 2008 Hello, I would love it if this email message would go to the "Jitterbug" sales and marketing dept.
    I work at The Villages in Lady Lake, Florida. The Villages is a retirement comnnmunity of extremely active senior citizens. We publish a seven day a week newspaper named The Daily Sun. We also publish a glossy magazine and a coupon magazine.
    I know the "Jitterbut" phone would be easily accepted and needed. Please respond with an email and I will email you more information about "The Villages". I can be reached at 352 753-1119 x7944
  5. Albert Dufoe at 8:15am 5th November 2007 will the jitterbug cell phone be avaible for bellcanada any time soon it is what I really need thanking you in adavance AlbertDufoe
  6. ROBERT WOLOZ at 6:30pm 4th August 2007 Please, don't buy the Jitterbug phone or service. The phone doesn't work most of the time. The battery last less than 48 hrs--even when not in use. The buttons are great, but the volume and quality are poor.
    The company never advised me of voice mail message. When I called to access voice mail....they told me nothing was there.....then 4-5 days later, I would get a message advising me of a message. That message was a week old.
    When I called about the problem, I was told "oh no that's not possible, try again" So I did and the same thing happened.
    The company's customer service is non existent....the people manning the phones are dumber than the callers....
    They are no help....worthless and are preying on old folks that they thing are stupid....
    Do not waste your time or money.
  7. Terry Wisland at 6:50am 28th December 2006 Last spring, I dropped my mother off at her home, not realizing her blood sugar was very low. She was unable to open the front door and ended up falling on the sidewalk and cutting her nose open badly. I was a mile away washing my car. I finished the wash and drove to her house only to find her covered with blood. I've just yesterday, ordered her the Jitterbug one-touch phone. I had goven her a Spint phone years ago, but she rarely used it, since it was complicated. Hopefully, this Jitterbug phone will be a good emergency use phone. She's 75, but even though I'm 48, i plan on getting one of these phones also. I rarely use a cell phone, but luckily, I get a corporate discount at $11.75 a month. The cheapest commercial plans are around $35 a month. The Jitterbug at $10 a month sounds great.
  8. John at 12:20pm 24th December 2006 My family purchased the Jitterbug with the 3 button keypad as a safety precaution in case my parents were driving and got lost or were in an accident. Fortunately they havent had to use it, but since they keep it in their car when they travel, they feel safer, and it has allowed them to travel more often. The article says you can have one option button be to a loved one, we have it so if they need anything it will automatically dial myself or one of my siblings. It's a great phone, and I expect more companies to do this in 07
  9. E.A. Petrie at 10:03pm 23rd December 2006 We added my 74 year-old mother to our cell plan and while it made a world of difference as to her freedom and independence, it's very frustrating for her to use the tiny flip-phone with the tiny buttons and to see the tiny screen with poor lighting. The Jitterbug-style phone looks perfect for her and should be sold by all!
  10. B. A. Mager at 9:46am 27th November 2006 I am glad to hear about these phones and will be looking into it. My daughter got me a new phone from cingular so I could read the print. It was stolen along with my purse. Cingular sent me a refurbished phone that was not equal to the new phone that was stolen. Further more they don't care if you can see it or not. They will just flat tell you it's your tough luck.I can't even deal with them for a new phone at a resonable price since my daughter had just renewed the contract. I will look further into your phones.
  11. Mary Kahkola at 6:39pm 8th November 2006 I would hope that the Jitterbug phones will be available threw all cell phone companies. I've had my account with Alltel for years, I really don't want to change carriers just to get this phone. But Alltel doesn't offer the older styles, without all the bells & whistles-that I never use anyway... This looks like a great phone!
  12. Nolan McCall at 7:27am 22nd October 2006 I now have Sprint and Verizon and these companies need to look at this style of phones for their customers too.

    I am 56 and I work on computers for a living and I hate the new cell phones---the color LCDs are awful to see and my Mother who is 77 today cannot see to use the features on the Motorola V265 that she now carries.

    I am looking for one of these phones now---the Dial type.

    Thanks for the chance to comment.
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