Skip to main content

NYCLU raises privacy qualms about LinkNYC’s Wi-Fi hotspots

citybridge follows up linknyc program with linkuk
Image used with permission by copyright holder
Turning old phone booths into public Wi-Fi hotspots may seem like a great way to increase connectivity so people don’t have to rely as much on using their data, but the New York Civil Liberties Union’s latest report may have you reconsidering connecting to the free service.

LinkNYC is a project backed by Mayor Bill de Blasio, and it’s primarily being funded and operated by a consortium of companies including Qualcomm, Intersection, and Civiq Smartscapes. The project involves converting phone booths into Wi-Fi hot spots that offer free 24/7 gigabit Wi-Fi with a 150-foot radius, free calls to anywhere in the U.S., a touchscreen tablet interface, a digital display that shows ads and announcements, as well as ports so you can charge your devices (cable not included).

“LinkNYC will eventually become a network of as many as 7,500 to 10,000 public kiosks offering fast and free Wi-Fi.”

The NYCLU says CityBridge, the company behind LinkNYC, “retains vast amount of information about users — often indefinitely — building a massive database that carries a risk of security breaches and unwarranted NYPD surveillance,” in a letter sent to the Mayor’s office.

“LinkNYC, which was publicly launched in January, will eventually become a network of as many as 7,500 to 10,000 public kiosks offering fast and free Wi-Fi throughout all five boroughs,” the NYCLU says in the letter. “The sheer volume of information gathered by this powerful network will create a massive database of information that will present attractive opportunities for hackers and for law enforcement surveillance, and will carry an undue risk of abuse, misuse and unauthorized access.”

CityBridge’s privacy policy for the Link hubs says that by accepting the terms connected to the use of its service, CityBridge will be permitted to monitor information about your visits to websites, information used to facilitate use of its services, and pages viewed or searched for, including page response times, download errors, length of visits to certain pages, and more.

But LinkNYC’s General Manager, Jen Hensley, told Digital Trends that “LinkNYC does not collect or store any data on users’ personal web browsing on their own devices.”

To use its services, you need to sign in with your email address, and after asking for consent, CityBridge will also permit “selected third parties to provide you with information about goods or services that may interest you.”

“Sometimes we supplement technical information we collect from you with information collected by third parties,” according to the privacy policy. “Third parties may include advertising partners or other providers that help us understand our users. We do not collect information about your precise location. However, we know where we provide WiFi services, so when you use the Services we can determine your general location.”

Mayor Bill de Blasio’s office responded to NYCLU’s allegations that CityBridge is retaining vast user data.

“New York City and CityBridge have created customer-first privacy protections to ensure our users’ personal information stays that way — personal,” Natalie Grybauskas, spokesperson for the Mayor, told Digital Trends. “We believe our privacy policy is the best way to protect New Yorkers and LinkNYC users while they safely and securely enjoy free superfast Wi-Fi across the five boroughs. We will continue to work to ensure legitimate concerns are addressed.”

“LinkNYC does not collect or store any data on users’ personal web browsing on their own devices.”

The NYCLU’s letter also raised the issue of whether the NYPD could be requesting access to user data via the LinkNYC hubs, and whether sensors and cameras on the hubs would feed into the NYPD’s systems and the Domain Awareness System. The DAS is a surveillance system designed by Microsoft that tracks targets and gets detailed information from them, and connects to 6,000 cameras in New York City.

But Grybauskas specifically mentioned that cameras and environmental sensors aren’t fed into the Domain Awareness System, and that the NYPD would have to secure a subpoena to acquire this information. The same goes for personal information, as it won’t be shared or sold for third-party use unless it’s ordered by a court or through a subpoena.

Hensley, echoed Grybauskas’ sentiments and said CityBridge would need a subpoena “or similar lawful request” before sharing any data with the NYPD or law enforcement, and once they have, they would “make every effort” to let users know about those requests.

Hensley also referred to the Domain Awareness System, and said that the cameras in the Link hub are “currently inactive and are not designed to feed into any NYPD systems.”

The NYCLU’s letter reminds us of the important point that there’s no such thing as a free lunch.

“New Yorkers’ private online activities shouldn’t be used to create a massive database that’s within the ready grasp of the NYPD,” Donna Lieberman, executive director of the NYCLU, said in the letter. “Free public Wi-Fi can be an invaluable resource for this city, but New Yorkers need to know there are too many strings attached.”

Editors' Recommendations

Julian Chokkattu
Former Digital Trends Contributor
Julian is the mobile and wearables editor at Digital Trends, covering smartphones, fitness trackers, smartwatches, and more…
How to turn off Activity Status on Instagram
Instagram on an iPhone.

Instagram is a popular social networking site that allows users to communicate through text, photos, and videos. One of its features is the app's Activity Status, which lets users know when someone was last active on the app or if they are currently online.

Read more
Grab a 4-pack of Apple AirTags while they’re on sale
Person holding an Apple AirTag.

If you're one of those people who always keep misplacing their stuff, then you may want to take advantage of Walmart's offer for the Apple AirTag. Four of the Bluetooth trackers, which will make sure that you never lose anything again, are available for just $80, following a $19 discount on the bundle's original price of $99. There's no telling how long this lowered price will last, so if you think you'll find some use for these tracking devices, it's highly recommended that you proceed with the purchase as soon as possible.

Why you should buy the Apple AirTag
The Apple AirTag is highlighted in our roundup of the best Bluetooth trackers as the top choice if you're invested in the iOS ecosystem. In addition to a quick and easy one-tap setup to link the tracking device to your iPhone or iPad, the Apple AirTag uses Apple's Find My network to keep track of your things. Precision Finding with Ultra Wideband technology will lead you to your Apple AirTag, with the help of the millions of devices in the Find My network that will work together to locate your missing item when you activate Lost Mode.

Read more
Huawei’s gorgeous Pura 70 phones just got expanded availability
Huawei Pura 70 pink, green, white, and black colors.

Huawei Pura 70 Huawei

After being announced for China in mid-April, the Huawei Pura 70 series is now confirmed for the EU market. Those in the European market can expect to preorder the Pura 70, Pura 70 Pro, and the top-tier Pura 70 Ultra starting May 2 for 999 euros, 1,199 euros, and 1,499 euros, respectively. This pricing is in line with what we saw in China, with the Ultra coming in at 9,999 yuan ($1,400) and the base Pura 70 at 5,499 yuan ($760).

Read more