Skip to main content

Mechanical keyboard maker accused of keylogging as customers examine software

keylogging
Image used with permission by copyright holder
Jump on Amazon to perform a search for mechanical keyboards and the cheapest solutions you find are sold by manufacturers you likely don’t know. MantisTek is one of these lesser-known keyboard makers and is now under fire for allegedly tracking the typed keys of those who own its GK2 mechanical keyboard, aka keylogging. This alleged tracking is done through the included software, which sends information to a server maintained by the Alibaba Group.

Typically, the software can be used to customize the keyboard’s RGB illumination, lighting effects, and macro assignments. But a few owners are reporting that the software sends data to an IP address owned by Alibaba. A post stemming out of Asia provides a few more detailed bits, reporting that MantisTek’s “cloud driver” is the responsible component sending data to a specific address: 47.90.52.88.

If you enter that address in a browser, a Chinese login page appears along with a link to Browse Happy. The page translates to “Cloud mouse platform background management system,” and is maintained by Shenzhen Cytec Technology Co., Ltd., which may or may not be a rechargeable battery maker located in Shenzhen, China (Cytec doesn’t appear in a web search, but Cytac does).

According to the report, the keyboard’s software sends keypress statistics to two destinations at that IP address: “/cms/json/putkeyusedata.php” and “/cms/json/putuserevent.php.” An analysis shows that all information is crossing the internet in plain text, meaning its unencrypted and exposed to anyone snooping on your internet connection. That means hackers — in addition to MantisTek — can grab anything you type, including email addresses, bank account numbers, and login credentials.

The best defense against MantisTek’s alleged keystroke snooping is to not use the GK2’s included software. Based on the product information, you can adjust the illumination and lighting effects manually on the keyboard using a combination of keys. You can do the same when recording macros.

But if you wish for the software to remain installed, then block CMS.exe in your firewall to prevent the software from sending and receiving information over the internet. To do this in Windows 10, type “Windows Firewall” into Cortana’s search field on the taskbar, click on “Windows Defender Firewall with Advanced Security.” After that, add a new Inbound and Outbound rule for CMS.exe.

Mechanical keyboards with virtually no security issues (that we know of) are typically manufactured by high-profile companies such as Razer, Corsair, Logitech, Roccat, Microsoft, Cooler Master, Thermaltake, and a few others. But even with these products, installing software should only be necessary if you want access to the keyboard’s core features. The less software you install, the happier your PC will be.

To be clear, Alibaba isn’t collecting information from owners of the MantisTek GK2 mechanical keyboard. The company provides cloud services, aka Alibaba Cloud, including an elastic compute service, a virtual private cloud, an analytic database, and anti-DDOS services. The “cloud driver” may be silently collecting information for analytic purposes rather than intentionally collecting sensitive information

Still, keylogging is unacceptable no matter the root intention.

Editors' Recommendations

Kevin Parrish
Former Digital Trends Contributor
Kevin started taking PCs apart in the 90s when Quake was on the way and his PC lacked the required components. Since then…
How to alphabetize lists in Microsoft Word
Microsoft word document.

Microsoft Word is a powerful word processing application that's capable of creating complex and compelling documents. It can also perform very simple but useful tasks, like alphabetizing a list.

Here's how to alphabetize lists in Microsoft Word.

Read more
How to change margins in Google Docs
Laptop Working from Home

You may find that Google Docs has a UI that is almost too clean. It can be difficult to find basic things you're used to, such as margin settings. Don't worry, though, you can change margins in Google Docs just like with any other word processor through a couple of different means.

Read more
Snag a year’s access to Norton’s ‘Secure VPN’ while it’s 75% off
A close-up of a computer monitor displaying a generic VPN.

For one of the best VPN deals today, check out Stack Social which currently has Norton Secure VPN available for just $20 for a one-year subscription instead of the usual price of $80. Protecting up to five devices including all your iOS and Android devices, as well as your laptop or desktop, it’s fantastic value for such strong peace of mind. If you’re in the market for a new VPN, keep reading while we explain why it’s worth buying Norton Secure VPN.

Why you should buy Norton Secure VPN
You won’t see Norton Secure VPN in our look at the best VPNs, but don’t fret as it’s still a major name in the security world featuring prominently in looks at the best antivirus software. With Norton Secure VPN, you get real-time threat protection for up to five of your devices along with online privacy.

Read more