Skip to main content

OpenAI thinks a medical chatbot is the future of health care

OpenAI CEO Sam Altman standing on stage at a product event.
Andrew Martonik / Digital Trends

In a Time op-ed published Sunday, OpenAI co-founder Sam Altman and Huffington Post founder Arianna Huffington announced they are teaming up to fund development of an “AI health coach” via the Thrive AI Health startup. The digital doctor would be trained on “the best peer-reviewed science” as well as “the personal biometric, lab, and other medical data” users choose to share with the company.

Recommended Videos

“Every aspect of our health is deeply influenced by the five foundational daily behaviors of sleep, food, movement, stress management, and social connection,” the duo wrote. “AI, by using the power of hyper-personalization, can significantly improve these behaviors.” For example, the medical chatbot would try to learn what conditions lead to you having a good night’s rest, your favorite foods, your exercise and movement habits, and how you most effectively reduce your stress. The result will be, “a fully integrated personal AI coach” offering “real-time nudges” and personalized recommendations.

Altman and Huffington go on to argue that “chronic diseases — like diabetes and cardiovascular disease — are distributed unequally across demographics, a hyper-personalized AI health coach would help make healthy behavior changes easier and more accessible.” They note that 129 million Americans are living with such chronic diseases and that roughly 90% of the nation’s $4.1 billion in health care spending goes toward their treatment, rather than prevention.

The pair offer the example of a “busy professional with diabetes.” Their health coach, which would be trained on the user’s specific medical data, could provide reminders to take their medication, offer healthy meal options, and encourage them to exercise. They claim that “using AI in this way would also scale and democratize the life-saving benefits of improving daily habits and address growing health inequities.”

It’s not clear, though, how those offerings are superior to setting reminders on your phone and Googling “healthier meals for diabetics” — or, at least, superior enough that it outweighs the risks of handing over your personal medical records for OpenAI’s perusal.

There’s also the ongoing issue of AIs “hallucinating” incorrect information in their responses. It’s bad enough we’re told to put glue on our pizzas but having an AI hallucinate when providing medical advice could easily lead to life-threatening outcomes.

This isn’t even the first time Silicon Valley has tried to build an AI health coach. Onvy offers a similar product for both iOS and Android that works across more than 300 fitness trackers, Google subsidiary Fitbit is reportedly working on an AI chatbot for its line of wearables, and Whoop already offers a ChatGPT-powered coach AI for its products.

Andrew Tarantola
Former Digital Trends Contributor
Andrew Tarantola is a journalist with more than a decade reporting on emerging technologies ranging from robotics and machine…
Your politeness toward ChatGPT is increasing OpenAI’s energy costs 
ChatGPT's Advanced Voice Mode on a smartphone.

Everyone’s heard the expression, “Politeness costs nothing,” but with the advent of AI chatbots, it may have to be revised.

Just recently, someone on X wondered how much OpenAI spends on electricity at its data centers to process polite terms like “please” and “thank you” when people engage with its ChatGPT chatbot.

Read more
Why writing with ChatGPT actually makes my life harder
ChatGPT prompt bar.

I remember when ChatGPT first appeared, and the first thing everyone started saying was "Writers are done for." People started speculating about news sites, blogs, and pretty much all written internet content becoming AI-generated -- and while those predictions seemed extreme to me, I was also pretty impressed by the text GPT could produce.

Naturally, I had to try out the fancy new tool for myself but I quickly discovered that the results weren't quite as impressive as they seemed. Fast forward more than two years, and as far as my experience and my use cases go, nothing has changed: whenever I use ChatGPT to help with my writing, all it does is slow me down and leave me frustrated.

Read more
Fun things to ask ChatGPT now that it remembers everything
ChatGPT on a laptop

If you hadn't heard, ChatGPT's memory just got a whole lot better. Rolled out across the world to Plus and Pro users over the past few days, ChatGPT's various models can now reference almost any past conversation you had. It doesn't remember everything word for word, but can pull significant details, themes, and important points of reference from just about anything you've ever said to it.

It feels a little creepy at times, but ChatGPT can now be used for much more personalized tasks. OpenAI pitches this as a way to improve its scheduling feature to use it as a personal assistant, or to help you continue longer chats over extended periods of time. But it's also quite fun to see what ChatGPT can tell you by trawling throughh all your chatlogs. It's often surprising some of the answers it spits out in response.

Read more