Skip to main content

If you own Final Fantasy 7 Remake, you can’t upgrade to Intergrade with PS Plus

Final Fantasy 7: Remake Intergrade and the Intermission DLC are both part of July’s PS Plus Extra offerings, but players who already own the base version of the game have discovered that they cannot upgrade to the PS5 bundle.

PS Plus recently expanded to consist of a three-tier structure that incorporates elements of the now-defunct PlayStation Now service. The Essential tier is no different than what PS + originally was, offering store discounts and three free games at the beginning of each month, while the Extra and Premium tiers offer more rewards. Extra members are entitled to download a library of PS4 and PS5 titles, with new games added every month, while Premium members get all those benefits, plus the option to download PSP, PS2, and PSP games, as well as stream PS3 titles.

July is the first month that new titles were added to the Extra and Premium services, and this month saw the addition of many high-quality games, including the brand-new title Stray, as well as the very popular Final Fantasy 7: Remake Intergrade + Intermission. This version is specifically upgraded for the PS5, but is also bundled with the Intermission DLC starring Yuffie. However, when players who already owned FF7: Remake on PS4 attempt to get the new version and DLC, they are met with an error message and are unable to claim the upgrade.

Players who try to upgrade were given the following message: “You can’t buy this product for the following reasons. You already own the following products, which conflict with the product you’re trying to buy: Final Fantasy VII Remake.” While the PS4 version of the game can be upgraded to the PS5 version for free already, this still locks players out of claiming the DLC chapter, which cannot be downloaded separately from the bundle.

Unless the issue is fixed, anyone who owned FF7: Remake prior to downloading it as part of PS Plus Extra would still need to pay $20 for the DLC, while new players get it for “free” with the service.

This is not the first issue PlayStation players have had with FF7: Remake offerings through PS Plus. The base game was previously offered on PS4 via PS Plus, however, when the free Intergrade upgrade was released, those who got the game via PS Plus were initially unable to claim the upgrade. This was later fixed, thankfully. So, while it is a massive disappointment to see this near-identical issue repeated, there is hope that a solution will be implemented soon.

Editors' Recommendations

Jesse Lennox
Jesse Lennox loves writing, games, and complaining about not having time to write and play games. He knows the names of more…
Final Fantasy 7 Rebirth preload guide: release time, file size, and preorder
Cloud and his friends overlook a scenic field.

It's time to start sharpening your buster swords and slotting your Materia because Final Fantasy 7 Rebirth is right around the corner. This second chapter in the remake trilogy is one of the most anticipated games of 2024, so fans are no doubt eager to rejoin Cloud and Avalanche as they step out of Midgar to continue the hunt for Sephiroth.

For an adventure this big, you need to be ready the moment the game becomes available so you don't waste any time making space on your PS5 or get stuck waiting for a massive download when you could be playing. While Chadly is away, we will give you all the necessary data on Final Fantasy 7 Rebirth's preload information.
Final Fantasy 7 Rebirth release time

Read more
Final Fantasy 7 Rebirth: release date, trailers, gameplay, and more
Zack carrying Cloud toward Midgar.

We all knew Final Fantasy 7 Remake was just the beginning, but we had no idea how long we would have to wait for the next part or even how many parts this incredibly ambitious project would end up spanning. Since fans have been begging Square Enix to remake what is quite possibly the most popular and most important JRPG of all time for years, there was obviously a lot of pressure on the studio to get it right. While there was plenty of skepticism regarding the first part changing so much about the core formula, once we had it in our hands, it became almost universally praised.

After Remake, there was next to no news on when Cloud and his ragtag team's adventure would continue. That is, not until the 25th anniversary of the original PlayStation 1 game when Square Enix dropped a ton of info on us all at once. The biggest news was obviously the official reveal of Final Fantasy 7 Rebirth, the second part in what we now know to be a trilogy of titles. Since then, we've collected all the info drops as they've occurred. Here's everything we know about Final Fantasy 7 Rebirth.

Read more
The most underrated Final Fantasy game is coming to PS Plus this month
Garland towers over Jack, Ash, Jed, Sophia, and Neon in

Sony unveiled December 2023's new titles for PlayStation Plus Premium and the Extra Game Catalog, and it contains some heavy hitters. While the addition of the PlayStation 4 and PS5 versions of Grand Theft Auto V will probably be the biggest draw for most players, I want to shout out the addition of what might be the most underrated modern Final Fantasy game: Stranger of Paradise: Final Fantasy Origin.

Released in March 2022, Stranger of Paradise: Final Fantasy Origin is technically a prequel to the original Final Fantasy that reveals the origin story of that game's villain, Garland. In reality, Stranger of Paradise becomes a metacontextual analysis of the cyclical nature of the Final Fantasy series, serving as both a celebration and a biting critique of one of gaming's oldest RPG franchises. It also features one of the most bonkers video game endings I've ever experienced, so going through the adventure is worth it for that alone. Thankfully, it's enjoyable to play along the way as a more approachable class-based Soulslike from Team Ninja, the developer behind NioH and next year's Rise of the Ronin.

Read more