Have you ever heard a friend or work colleague mention something about watching a movie or show “on my Roku,” and wondered what they were talking about? If so, you’ve probably got questions. Like what is a Roku? How does Roku work? Do you need a subscription to use it? Is that just a device you buy or is it software? Excellent questions! We’re here to provide you with answers!
Give us a few minutes of your time and we’ll make you a Roku expert — and help you decide if this popular streaming media platform is right for you. Ready? Let’s go!
What is Roku?
Roku is a company that makes a family of media-streaming devices that all run the Roku software (the latest version is Roku OS 9.2). The name means “six” in Japanese because Roku is the sixth company launched by the founder, Anthony Wood. The company’s first product — the Roku DVP — was launched in 2008 and it has been releasing new versions of its hardware and software on a regular basis ever since.
Unlike home theater PCs, game consoles, or other internet-connected devices, Roku streaming media players have always focused on providing a dead-simple way to access streaming video and audio content on a TV. Whether it’s Netflix, YouTube, Amazon Prime Video, or hundreds of other services, a Roku device lets you watch them all — plus a huge variety of specialized “channels” that stream everything else from the spiritual to the strange.
Is it a device or is it software?
It’s both! Roku sells its own hardware — the Roku players — that run from $30 on the low-end (Roku Express) to $100 on the high-end (Roku Ultra) with several models in between, including stick-style players that plug directly into your TV. These players can be used on any TV with an HDMI connection, but they’re especially handy for folks who don’t own a smart TV with its own internet connection. Each player comes with a Roku remote, a simple, easy-to-use device that lets you navigate the Roku on-screen menus and control the playback of streaming media.
Roku also licenses its Roku OS (which it uses on its players) to third-parties including TV manufacturers like TCL, RCA, Toshiba, and Hisense. These Roku-powered TVs are known, somewhat obviously, as Roku TVs, and depending on the model, they can offer as many — or more — features as a dedicated Roku player. For a lot of folks, having a TV that uses the Roku software as its sole interface is a big reason to buy a Roku TV.
Most recently, the Roku OS has been built-in to budget-friendly “smart” soundbars from Roku and Onn. (Walmart’s exclusive brand) which combines a Roku player and a soundbar into one convenient package.
Do I have to pay a subscription?
No. There is no subscription fee required to use any of Roku’s features, regardless if you buy a Roku player, Roku TV or Roku Soundbar. However, Roku lets you access plenty of streaming services that do require a subscription. Netflix, HBO Now, and Hulu are all popular examples of subscription-based content. You’ll also find it’s possible to access movie rental or purchase services, and these too require some form of payment.
Alongside the paid-content options are tons of completely free sources of content, plus most Roku devices let you access your personal collection of movies, TV shows, photos, and music. Some Roku players, like the Ultra, even provide a dedicated USB port so you can plug in an external hard drive and play files from this device directly.
How does it work?
Regardless of if you buy a Roku player, Roku TV, or a Roku-enabled soundbar, the experience will be very similar. All Roku devices need an internet connection. Some devices give you the option of using an Ethernet cable for a hard-wired connection to your modem/router, but all of them will work with Wi-Fi too. Once you get your device set up, including the creation of a free Roku account, you can start using it right away.
The first thing you’ll see after your initial setup is the Roku home screen. This includes a main menu on the left, and a series of large graphic rectangles on the right laid out in an easy-to-read grid pattern. These rectangles, which will include items like Netflix, YouTube, The Roku Channel, and others are known as “channels.” Channels behave just like apps on your smartphone — in fact, they are apps but because Roku is so TV-centric, it calls them channels because you watch them.
To watch a channel, simply use the included remote and navigate to the one you want and press “ok.” The channel will launch, and if it’s a channel that requires a subscription (like Netflix) you’ll be asked to sign in or create a new account. This process usually requires a second device like a smartphone, tablet or PC with a browser, but you only need to do it once.
When you want to watch another channel or get back to the home screen at any time, press the home button on the remote. Selecting and launching channels is the essence of Roku, but there’s way more you can do on a Roku device.
The ability to add new channels to your Roku home screen is one of the biggest reasons for the platform’s popularity. Roku’s channel store has thousands of them, ranging from daily essentials like CBS News and Spotify to TV shows from across the pond (Acorn TV) to the deeply obscure Light Saber Network. You’ll also find handy utilities like Plex which lets you stream from your personal media library, games, and channels that let you keep an eye on your security cameras.
Adding channels can be done using your Roku remote by surfing through the Streaming Channels menu item, or you can do it on the web using a browser. You can search for channels by name or description, or use the many helpful categories like Games, Movies & TV, Comedy, etc.
Searching for something to watch
Having access to thousands of channels is a huge benefit to using Roku, but the sheer amount of content can become overwhelming. Thankfully, Roku has a very effective universal search feature that lets you look for content based on the title, actor, or director. You can even search by famous lines of dialog like, “you played it for her, you can play it for me.” It pulls results from over 500 of the top streaming channels — while some of the more esoteric content may not show up, you’ll still get the most popular content. If you own a Roku TV connected to an over-the-air antenna, you’ll see content matches from available TV stations too.
Matches are sorted by price and icons beside the titles indicate whether it’s a channel, movie, or TV show. Clicking on these search results gives you more information about the item, like a synopsis, cast and crew details, and which channels let you watch it. The best part is being able to see when a given movie or show is included within one of your subscriptions.
Recently, Roku introduced a new feature called Search Zones. These zones which include categories like Kids & Family, Award Winners, and Comedy let you further refine your searches using pre-populated themes.
Use your voice
Some Roku devices and Roku TVs come with a microphone built into the remote. You can use it to do searches with your voice or issue commands like “play,” “pause,” or “fast forward three minutes.” Roku TVs have their own voice commands that let you control channels, inputs, and volume.
If your Roku device didn’t come with a voice-capable remote, or it isn’t compatible with Roku’s voice remotes, you can still use your voice via the free Roku app for iOS and Android. We’ve got more on the Roku App and its capabilities below.
Finding free content
If you don’t have a streaming media subscription with one of the big services, or perhaps you want to see what else is available to you outside of your subscriptions, the Featured Free section is a great place to start. It offers a hand-curated selection of shows and movies pulled from sources like The Roku Channel, ABC, NBC, The CW, Pluto TV, Crackle, and more. They’re all free to watch, though most contain advertising.
If you select a show or movie from a channel that isn’t currently installed on your Roku device, you’ll be prompted to add it. Once added, your content should start streaming right away.
The Roku Channel
Speaking of free content, one of the best places to find it on Roku is in The Roku Channel. Almost an entire streaming experience unto itself, The Roku Channel is a collection of free-to-watch ad-supported shows and movies, which you can enhance by adding optional paid subscription services. Starz, Epix, and Showtime are among the biggest of these premium subscription options, but many more, like the Smithsonian Channel and Stingray Music are available too.
This can be a bit confusing. After all, you can already add the Epix channel to Roku if you’re an Epix subscriber via cable, or the Epix Now channel if you want to sign-up directly, so why would you want one of these subscriptions inside The Roku Channel?
The answer is portability. While dedicated channels added from the Channel Store only work on Roku devices, The Roku Channel is available to watch within the Roku app for iOS and Android, and on the web. It’s a clever way to extend a portion of the Roku experience onto other devices, letting you watch anywhere you go.
The Roku App
The free Roku app for Android and iOS devices significantly enhances what you can do with Roku both at home and when you’re on the road. Here are some of its best features:
- Home of The Roku Channel for mobile
- Functions as a full replacement for remote that came with your Roku device
- Launch channels on your Roku directly from the app
- Add and remove channels from your Roku
- Uses your phone’s mic for voice commands (see above)
- Uses your phone’s keyboard for quick text entry when the traditional remote would be too cumbersome
- Pair a set of wired or wireless earphones to take advantage of private listening
- Cast photos and videos that are stored locally on your phone to your Roku device
Hotel and dorm room Connect
Setting up a streaming device in a hotel or a college dorm isn’t always easy. That’s because the Wi-Fi in these locations often requires a secondary sign-in step known as a “captive portal” that uses a browser screen instead of the usual Wi-Fi password prompt. With Roku’s hotel and dorm room connect feature, you can use your smartphone, tablet, or laptop to sign in to the captive portal page and get your Roku device connected. Here’s our full set of instructions for this procedure.
Along the lines of hotels and dorm rooms, many people are starting to include access to a Roku device when they rent out their homes via services like Airbnb. But you don’t really want these guests using your streaming accounts, or adding their favorite streaming channels to your device. There are privacy considerations, plus it could mess up your personalized recommendations.
Originally called Auto Sign Out Mode, Guest Mode lets you provide your guests with a completely fresh Roku experience that they can either use as-is or make their own by signing into their personal Roku accounts. Once your guests leave, you can exit Guest Mode and return to your own Roku experience, though you will have to sign back into your streaming video subscription accounts on that device.
Another clever add-on for Guest Mode is the ability to leave a personalized message for your guests, and remotely end guest sessions on all of your Roku devices via the web.
Curious about some of the Roku devices that are available? We have in-depth reviews of some of the most popular models:
- Roku Ultra (2019)
- Roku Express (2019)
- Roku Streaming Stick+ (2017)
- Roku Streaming Stick (2nd gen)
- Roku Premiere+ (2018)
- TCL 6-Series Roku TV
So there you have it — the Roku experience in a nutshell. Roku is constantly updating its software, hardware, and features, so be sure to check back here on a regular basis to see how Roku evolves over time.
- New Roku Ultra, Express streamers are faster and more customizable
- Roku Express (2019) review: This $30 streamer is all you need
- Roku bundles Starz and Showtime for $17 per month just ahead of Disney+ launch
- New Roku Streaming Stick+ adds a mute button, cuts price to just $50
- Older smart TVs and Roku devices won’t play Netflix after December 1