Amazon’s Echo devices gain group-calling and call captioning features

Can’t get together with your family this year for Christmas? You are not alone. Instead of gathering for a large holiday celebration, many people are opting to meet virtually. To help people stay connected while apart, Amazon added new audio and video calling features to Alexa and its Echo devices starting today.

With Amazon’s group-calling feature, people can connect to seven friends and family members on a single hands-free video or audio call. All it takes is a single person to create and name a group using Alexa. Once the group is formed, other friends and family members can join by telling Alexa to “Call my (Group Name).” This group-calling feature is available on compatible Echo devices, including the Echo, Echo Dot, and Echo Show.

Image used with permission by copyright holder

Amazon also added a new closed captioning feature that is available in both audio and video calls. During the call, Amazon will convert the other person’s voice to text in near real time. Captioning works with U.S. English and is available on all Echo Show devices.

Recommended Videos

The company also extended its calling features to the Fire tablet allowing kids to call their family and friends. Using the Amazon Kids app on the Fire tablet, kids can make Alexa-to-Alexa voice or video calls to an Echo device or someone with the Alexa app on a mobile device. Kids can only call approved contacts, and parents can manage the approved contact list using the Alexa app.

Finally, Amazon Echo Show 8 owners can now join a Zoom or Chime videoconference call using the personal digital assistant. Users can join a meeting by simply asking Alexa to “Join my Zoom meeting” or “join my Amazon Chime meeting.” Don’t feel like taking that Zoom call from your computer? Now you can simply do it from the comfort of your living room.

All of these new audio and video calling features are available starting today, which is good timing given how many people are choosing to stay home for the holidays. Features like these show how connected smart home devices are critical in keeping us together while we’re physically apart.

Editors' Recommendations

Kelly's been writing online for ten years, working at Gizmodo, TUAW, and BGR among others. Living near the White Mountains of…
Blink Mini 2 vs. Blink Mini: Is Amazon’s new security camera a worthy upgrade?

Amazon recently introduced the Blink Mini 2, the successor to the wildly popular Blink Mini indoor security camera. The smart home device adds a few new tricks, including support for outdoor use and Person Detection, making it a nice improvement over the aging Blink Mini. But what exactly is the difference between the Blink Mini 2 and Blink Mini? And, more importantly, is it worth rushing out to replace your Blink Mini with the newer security camera?

From resolution and pricing to Person Detection and more, here's a look at everything you need to know about the Blink Mini and Blink Mini 2.
Pricing and monthly fees

Read more
The Blink Mini 2 features an updated design, support for outdoor use

The original Blink Mini was one of the best indoor cameras thanks to its affordable price, 1080p resolution, and support for Alexa. Now, Amazon is making the gadget even more enticing with the new Blink Mini 2, which boasts a sleek new design and is capable of working both indoors and outside in the elements.

While it's still small and compact, the Blink Mini 2 looks slightly different from the old Blink Mini. Its corners are much softer, its entire chassis is white (instead of a white chassis and black faceplate), and its camera takes up a bit more space on the front of the device. The differences are apparent when the two gadgets are placed side by side -- and the minor changes add up to make the Blink Mini 2 look a bit more premium than its older sibling.

Read more
Echo Hub vs. Echo Show 15: Which is the best smart home gadget?

The Echo Hub might look like a smart display, but it actually falls into a category of smart home products known as smart control panels. Unlike smart displays, which are jack-of-all-trades entertainment hubs, control panels are designed to give you enhanced control over the rest of your smart home. That's an important distinction, and it's one of the main differences between the Echo Hub and Echo Show 15.

But is the Echo Hub or Echo Show 15 better for your smart home? Here's everything you need to know before making a purchase.
Pricing and design

Read more