The line in question that appeared in the fine print of the company’s privacy information was as follows: “Once You create a User Profile, We also may collect Personal Information, which may include, among other types of information … Audio in your room to detect snoring and similar sleep conditions.” That line caused an uproar, as people became concerned that listening devices may be installed inside the mattresses — something that is certainly not made clear when you purchase a product from Sleep Number.
The line about audio seems to be in relation to the x12 model mattress, which the company no longer sells. That mattress offered voice command controls that owners could use to adjust the bed. Sleep Number claims that none of its x12 mattresses recorded, captured, or stored audio from voice commands — neither locally nor in the cloud. None of the company’s other mattresses have microphones or other audio devices installed in them, according to Sleep Number.
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