Skip to main content

Don’t worry, OnePlus is behind the weird push notifications on your phone

OnePlus 7 Pro Almond
Julian Chokkattu/Digital Trends

Have you received some odd push notifications on your OnePlus phone? Perhaps messages with random jumbled English letters or other characters, that make no sense? If so, don’t worry, your phone hasn’t been hacked or compromised in some way, it’s a mistake on OnePlus’s part. The company tweeted about the mix-up after OnePlus phone owners started posting pictures of the strange notifications, concerned there was a security issue.

OnePlus says it has been carrying out an internal test, where a global push notification was accidentally sent out to some OnePlus 7 Pro owners. “We would like to apologize for any difficulties, and assure you that our team is currently investigating the error,” OnePlus wrote. The company soon followed up the tweet with more information on its official forum.

The tests were apparently routine aspects of the future Android Q software update from OnePlus, and it would normally use the push notification system to gain feedback. OnePlus reassures those who own its phones that there was no risk to personal data, and that it is putting new processes in place to make sure the same problem cannot happen again.

Push notifications

Based on the replies to original the tweet, OnePlus owners from all over the world have received the push notifications. Some reported that when the notification was tapped, it opened the web browser only to return a “Page not found” message, so there doesn’t appear to be any danger if you accidentally interact with the message. OnePlus’s speedy admission of guilt has made it easy for owners to happily dismiss the notification, without worrying their phone has been compromised in some way.

The mystery OnePlus notification comes just a few weeks after Huawei hit the news with unwanted ads showing up on some phones that use its Magazine Unlock feature, where the lock screen image changes each time the screen wakes up. It was only after investigation that Huawei informed owners that the booking.com ads were part of an internal test that accidentally hit private phones. These two incidents show alterations can be made to the way your phone works by companies and app developers, if you provide permission.

OnePlus launched the OnePlus 7 Pro in May, alongside the OnePlus 7 and the OnePlus 7 5G. Don’t let the surprise push notification put you off buying one if you’re still not decided. Like Huawei’s test, it will likely not happen again. The phone is also excellent, and benefits from regular software updates to improve the camera and other aspects of the phone. It’s available now, with prices starting at $670.

Updated on July 1, 2019: Added further information from OnePlus.

Editors' Recommendations

Andy Boxall
Senior Mobile Writer
Andy is a Senior Writer at Digital Trends, where he concentrates on mobile technology, a subject he has written about for…
One of my favorite Samsung features is coming to OnePlus phones
The back of the OnePlus 11 and OnePlus 10 Pro.

OnePlus 10 Pro (left) and OnePlus 11 Andy Boxall / Digital Trends

Android is slowly, but steadily narrowing the precious gulf between phones and PCs. After all, seamless device pairing across iPhones and Macs has been a strong selling point for Apple. Remember the Phone Link system that lets an Android phone offer the same kind of cross-device benefits for an Android-Windows pair as the Apple ecosystem does? Well, OnePlus (and Oppo) are embracing it.

Read more
I did a Pixel 8 and OnePlus 11 camera test. Picking a winner wasn’t easy
A person holding the OnePlus 11 and Google Pixel 8.

OnePlus 11 (left) and Google Pixel 8 Andy Boxall / Digital Trends

At the beginning of the year, OnePlus launched the OnePlus 11 with its Hasselblad-tuned camera. It impressed us at the time, but how does it compare to the brand new Google Pixel 8, released nearly nine months later? The two cost $700, so chances are, if you’re looking at one, the other has popped up in your searches too.

Read more
Don’t update your Pixel phone — a new Android update might break it
Android 14 logo on the Google Pixel 8 Pro.

Android 14 introduced a host of convenient additions to Google’s Pixel phones, but a recent minor update has utterly broken the storage system for some users. Specifically, owners of the Google Pixel 6, Google Pixel 6 Pro, and Google Pixel 6a who run multiple profiles on their phones are reporting that their phones no longer have access to the storage pipeline for the main profile.

That means users are locked out of accessing the stored media and find themselves unable to add new files as well. A few users have reported on Reddit and Google’s official community forum that they can’t even click images using the camera app because it flashes an insufficient storage warning message. A few others say trying to install an APK package also returns a similar storage writing roadblock.

Read more