Skip to main content

Carrier exclusivity is hostile to consumers and needs to go away

As a gamer, I understand how frustrating it can be when certain games are made exclusively for one console system or PC. Console exclusivity for games has waned in the past decade to the point where gaming companies have implemented crossplay and cross-platform features for people to play together regardless of what console or PC platform they game on. Mobile exclusivity, on the other hand, is still alive and well and killing some potentially great smartphones in its wake.

OnePlus announced last Tuesday that its latest model in its 5G phone lineup, the Nord N20 5G, will be coming to T-Mobile on April 28. Not Verizon, not AT&T — just T-Mobile. As a successor to the Nord N10 and Nord N100 line from 2020, you’d think that the Nord N20 would learn from its ancestors’ mistakes and become available to everyone regardless of the mobile carrier they’re with, right? Sadly, no. Instead, OnePlus decided it wants to sell it exclusively on T-Mobile, one of the most unpopular mobile service providers in the country, with its tendency to block coverage in certain areas and throttle online connectivity after people use a certain amount of data per month.

OnePlus making the Nord N20 5G a T-Mobile exclusive demonstrates the hostility of mobile exclusivity

iPhones and Samsung smartphones are thriving because they’re sold at over 90% of major mobile carriers, including AT&T (to which the iPhone was once exclusive), Verizon, and T-Mobile. Carriers are important for other phone brands to break into U.S. sales, but they mostly sell iPhones and Samsung phones due to their popularity. OnePlus making the Nord N20 5G a T-Mobile exclusive demonstrates the hostility of mobile exclusivity and how much it needs to die in order to save people’s money, especially in today’s market.

iPhone vs. Android (or AT&T vs. Verizon)

Justin Sullivan / Getty Images

The iPhone became the most coveted phone upon its release in the summer of 2007, with its revolutionary touchscreen combining the regular cellphone, the iPod Touch, and the computer to turn into one convenient mobile device, giving people the power to send emails and surf the web while on the go. What made the iPhone even more coveted was the fact that, despite it costing $499 (for the 4GB model) 0r $599 (for the 8GB model), it was only available through AT&T with a two-year contract. It might’ve been cheaper than the current models, but it was still too expensive for some people to purchase on its own, let alone with a contract that would make them replace it with a newer model once the term was up. Even so, the iPhone was popular enough to justify its exclusivity to AT&T so that everyone and their teenager who wanted the iPhone would have no choice but to drop whatever phone they had from whichever carrier they got it from at the time and switch to AT&T.

Two years later, Motorola released the Droid, the first Android smartphone on the market, exclusively through Verizon to amp up the competition. The Droid also had a touchscreen display, but unlike the iPhone, the screen slid up to reveal the keyboard much like the SideKick (another T-Mobile exclusive device). Motorola taking a page out of Apple’s playbook on mobile exclusivity triggered a culture war between the two carriers. In other words, people were forced to choose between the iPhone or the Droid — and by extension AT&T or Verizon — whichever was more affordable to them.

By 2011, AT&T lost the iPhone exclusivity deal despite selling 4.1 million iPhones in the fourth quarter of 2010. The first carrier Apple extended iPhone availability to was, ironically, Verizon. By the end of the year, the device reached Sprint, with T-Mobile being the last to get it before 2013. The carrier expansion was thanks in large part to four U.S. senators, including John Kerry and Amy Klobuchar, calling on the FCC in the summer of 2009 to review mobile exclusivity deals between service providers and phone manufacturers and determine whether such deals are fair or not. By extending the availability of the iPhone to subscribers of other carriers, it became the king of the smartphone market.

OnePlus should learn from Apple and Android’s example

It’s one thing for smartphones to be prohibitively expensive for some people — as is the case with most iPhone devices these days — but it’s another thing to make them available at only one mobile service provider, even for those that can afford it. Politics may have played a role in Apple expanding its iPhone availability to Sprint (now defunct), T-Mobile, and Verizon on a gradual scale, but OnePlus is still part of the mobile exclusivity practice.

Unlike the iPhone in its early days, the Nord N20 5G is not a reason to switch to T-Mobile.

OnePlus needs to learn from the examples of Apple and Android and make the Nord N20 5G available to everyone using other mobile providers, not just T-Mobile. It might come with some features that the iPhone does not, but at the end of the day, it’s a mid-range smartphone that won’t serve anything other than as competition for Motorola and Samsung, its other mid-range peers. That being said, unlike the iPhone in its early days, the Nord N20 5G is not a reason to switch to T-Mobile. That exclusivity will only hurt consumers and the device itself in the long run.

Editors' Recommendations

Cristina Alexander
Cristina Alexander has been writing since 2014, from opining about pop culture on her personal blog in college to reporting…
How the iPhone became the most boring phone you can buy in 2023
iPhone 14 Pro Max in the middle with Galaxy S23 Ultra on the left and Honor Magic 5 Pro on the right.

It says a lot about a phone when the most-talked thing about its next iteration is its new volume buttons. That’s what the Apple iPhone is in 2023. It doesn’t fold, it doesn’t have a periscope zoom lens, it doesn’t fast charge, the design has been the same for years, it’s uncomfortable to hold, and its cameras are no longer the best — something proved most recently in our Galaxy S23 Ultra and iPhone 14 Pro camera test.

In the past few years, iPhones haven’t seen any kind of big new innovation. The Dynamic Island had the potential to be the innovation we'd been waiting for, but that hasn't come to fruition. When you add all that together, it makes the iPhone the most boring phone you can buy in 2023. Here’s why.
The iPhone has a folding problem

Read more
I can’t believe how our OnePlus 11 vs. iPhone 14 Pro camera test turned out
Someone holding the OnePlus 11 and iPhone 14 Pro side-by-side.

It's a well-known fact in 2023 that the iPhone 14 Pro has an excellent camera system. Whether you're taking carefully crafting portraits or just casually snapping photos without much thought, the iPhone 14 Pro is capable of churning out incredible results. But now that the OnePlus 11 is here, is there a new camera challenger to consider?

At first glance, you may not think that the $699 OnePlus 11 is much competition for the $999 iPhone 14 Pro. And while there are areas where the iPhone 14 Pro has a definite advantage, the OnePlus 11 holds its own a lot better than you might anticipate. For a closer look at the surprising results, here's our full OnePlus 11 versus iPhone 14 Pro camera comparison.
OnePlus 11 vs. iPhone 14 Pro: camera specs

Read more
The 6 biggest warning signs when buying a cheap phone
Motorola Moto G Play 2023 in the hands of a user.

When it comes to the smartphone market, you’re going to find a huge mix of very budget-friendly options, mid-range options, and premium, top-of-the-line flagship devices. As great as flagships like the iPhone 14 Pro, Pixel 7 Pro, and Samsung Galaxy S22 Ultra are, not everyone can afford a phone that starts at around $1,000 and goes up from there.

While there are some decent mid-tier smartphones, you’ll need to be careful when considering the truly budget-friendly “cheap” devices. Here are a few warning signs that you should consider before you’re tempted by that smartphone that seems too good to be true (because it probably is).
Look at the amount of internal storage

Read more