Recent attendees of Janet Jackson’s latest concert experienced a rude awakening after sharing videos on Instagram. According to TMZ, users who posted videos or photographs from Jackson’s recent “Unbreakable” tour, received an email from Instagram saying they had violated copyrights. In most cases, the videos were deleted from the account, but for some users, entire accounts — along with content unrelated to the concert — were deleted.
Because the copyright on Jackson’s music belongs to her or her label, TMZ says, it is assumed that Jackson’s camp is behind the action to remove the images from Instagram. Concertgoers have taken to Instagram and Twitter to air their frustration. A blogger told Page Six, “It seems like Miss Jackson’s [legal] team is on fire. What a shame they don’t understand the times we live in.” In an update from Instagram, it was reported that there was a glitch that has since been corrected, and only repeat infringers should have had their entire accounts deleted. If your account was deleted for repeatedly violating copyright terms, however, you may not be able to get the account or any of its content restored.
@instagram my entire account was deleted/deactivated for posting a video I took at the Janet Jackson. Help! Jennpostle
— Jennifer Postle (@msjennpostle) October 19, 2015
I’m still mad af that Instagram deleted my video from the Janet Jackson concert 😑 — KV. (@thisismekaeci) September 12, 2015
Jackson has now responded to fans regarding the Instagram issue on Twitter, stating she enjoys watching the short Instagram videos and to keep posting them. And in a comment indicating a change of policy, she added, “I have asked my team to change their approach and allow you to engage socially with these videos. I know I wouldn’t be here without the love I stand on.”
Hey you guys, I have been listening… I love and appreciate my fans. I want you to know that I enjoy … https://t.co/BWucAbFdtW
— Janet Jackson (@JanetJackson) October 21, 2015
Miss Jackson’s Unbreakable World Tour follows the release of her 11th album, Unbreakable, ending a four-year break from the last time she toured and seven since the release of her last album.