The fun part about talking about products that aren’t out yet is that you can paint them the way you think they should be or paint them the way you’d like them to be if you are a fan of the current winning offering. I’m going to pick choice number 3 though and paint them the way I think they will be and see how they might do against the current generation iPad. We’ll first outline the devices based on what we know so far and speculate what we think they might be able to do.
Cisco Cius: Cool Tablet or Really Expensive Corporate Phone?
This has to be one of the most interesting attempts being made on the tablet space. Cisco has effectively tossed out what Apple has done and instead approach this effort not as an Apple clone but as a Cisco original. I certainly applaud the effort, but having watched several telephony vendors try this over the last few decades I wonder if they are aware of the reasons it hasn’t worked yet.
That aside, the Cisco Cius is more of a next generation Communicator than either an iPhone or iPad. It is designed to be integrated with your desk phone at work and likely will have a similar dock for your home desk and/or bedside table. This will allow it to be the universal display for your phone wherever you are and link your business services through your Cius along with your phone calls. I would expect things like “follow me” calling to be a core feature (this is where people get one number that rings wherever you are) and integrated voice mail and email services all showcased on the Cius display.
It is a full android device but I expect access to the app store will be through a Cisco service which will be cloned by your company and only allow company approved applications to be on the device. Think of this as being as much about rethinking the office phone and updating it for Cell phone, video conferencing, and tablet computing. This thing could replace your laptop but likely, at least initially, be used in conjunction with a desktop computer.
HP Palm Pad with Voodoo Technology: HP’s Halo Product or Train Wreck?
One thing that is hard to forget is that HP pretty much destroyed VoodooPC when they bought them and, if they aren’t very careful, they will do the same thing to Palm. Having said that, they were faced with ugly choices before buying that company; either wait for the ever late Windows Phone 7 platform to finally arrive or use Android and deal with the reality that Google sucks worse than Microsoft does when it comes to OEM relationships.
So HP said no to both Microsoft and Google and bought Palm to take control of their own destiny and, coincidently, Palm had a tablet in the works. Question is, given that Palm bled a lot of people over the last year, how far behind schedule is this Palm tablet?
This Palm tablet is closer to the iPad in terms of design than the Cius is and Palm likes tethering suggesting you’d be able to use the data plan on a tethering enabled phone, something you can’t do with the iPad. The WebOs is often thought to be easier to develop for than either the Apple or Android platforms (easier approval than Apple, better tools than Android and no Chrome OS bigotry).
Expect it to be light on applications but long on value for the dollar and a better companion to the Palm Pre and follow on HP phone than the iPad is to the iPhone. Also HP’s TouchSmart interface is a natural here but there isn’t enough time to put it on the device suggesting it either won’t be there at launch or the device will be delayed after year end. So it will similar device to the iPad in terms of hardware but with a lower initial purchase price, lower potential data fees (when tethered), and support for both Flash and multi-tasking.
Beating Apple
As I mentioned earlier I’ve been involved in several attempts to bridge PCs and corporate telephony and take devices from corporations to consumers. Successes are so few and slight as to not be worth mentioning. If Cisco can keep the cost of the phone/tablet solution in line with the cost of their corporate desktop phones and build strong consumer buzz on the tablet they could blindside Apple and do some really interesting things in the corporate market. But I’ll bet they miss on price and miss on consumer buzz while hitting hard on the corporate aspects of the device. They will find, as their predecessors have, that IT organizations suck at moving hardware like this; Apple can sleep soundly here.
HP has more potential, however the experience with Voodoo PC is a cautionary tale. HP has to have a device that is more attractively priced than Apple (not hard at all), one that has similar core capabilities (also within Palm’s scope), it has to be positively differentiated in the market (they can do that), and they have to avoid destroying the Palm value they just acquired while building a similar kind of solution to Cisco’s. One that cuts across HP (and there is the problem).
However, HP is the one company that truly scared Apple in the early days of the iPod so much so that Steve Jobs offered HP a cloned iPod in exchange for killing their offering. I doubt that tactic will work this time and Todd Bradley who used to run Palm, currently runs the HP PC division that will own Palm’s future, and he should know how to make the best use of Palm now that he controls it again.
Chances are the real push from HP will come next year when HP can put their full effort behind an HP designed product. This year’s product, assuming it even shows up, will be a place holder for something better later on.
Wrapping Up
Apple continues to define the tablet and Smartphone space. So far, only the combination of Google and Verizon with the Droid has provided a credible challenge to their core market. RIM has held on to their segment but failed to be much of a concern for Apple. Microsoft has been schooled by Apple repeatedly, showcasing how hard it is to compete effectively with Apple.
Both Cisco and HP have advantages in scale and breadth that Apple lacks, but to make use of them they have to do things Apple has proven very good at, like well-funded demand generation user marketing which both HP and Cisco have struggled with at times. However these companies have also stepped up to competition like this in the past, HP against IBM and Dell, and Cisco against 3Com for example. But consumer electronics have been problematic for these companies. HP did poorly with TVs and little Sonos kicked Cisco’s butt with home media suggesting that in Apple’s new market they have “issues”.
The question remains, will they step up or should we be anticipating the excuses they will make when they don’t succeed? What do you think? I think that at least for this year Apple’s Cisco and HP worries are slight. Next year, at least with HP, things could get more interesting. Watching Apple’s stumbles with the iPhone 4, they may have a better chance than any of us actually think.
Also, remember HP and AVAYA have a very close relationship. ….Oh, AVAYA is to make some "big" announcement on July 20th and rumor says it's regarding a new tablet (to compete with Cisco's). Hmmm…make one wonder.
Yes i think this is right. Lots and lots of people who have nothing better to do with their money, buy an IPad, cause they think its interesting. It may sit on the shelf after a week of use, but they can say they have one. They may be upset at what it cant do, but thats life. And why does Apple sell so many, cause of all the BUZZ. Apple creates the BUZZ. HP and Cisco need to create BUZZ. Proper advertisement and promotion is the key, then the products will sell. Why hasnt anyone but Apple figured this one out.
Here's what is backing my claim: I'm doing it. I work with corporations on huge ERP projects and we are swamped, through the roof, with iPad requests. People who buy a set of iPads for "demo purposes" are coming back 2 weeks later with full orders. There is zero, and I mean ZERO, question that they are a better choice. 99% acceptance rate.
Software developers and hardware geeks (like the people who read this site) are so clueless about what corporate users really want. Laptops are and have been for decades, almost impossible to use for huge swathes of the corporate user base. IT people refuse to listen when people try to tell them this.
Well, here is a little message for all you IT and software geeks. Users like iPads. They are a vastly superior choice because THEY DON'T WEIGHT 6 POUNDS and DON"T RUN OUT OF BATTERY LIFE IN 3 HOURS and CAN BE EASILY USED WITHOUT A KEYBOARD FOR 80% OF KEY TASKS.
Really. Grow up people.
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Cool down buddy. No need for personal attacks.
What are corporate people using the iPad for? Email checking? Just curious.
B.S.
Show us a report. I am not trusting some anonymous dude. I work in desktop support and no one is replacing their laptop with an iPad, they are getting an iPad as a separate unit to be used for entertainment.
Most client engineering groups at large companies are still using Windows XP for Christs sake.
It's amazing how Apple haters spin around trying to find some way to explain away iPads success. Let's get real folks. The iPad is an extraordinary leap forward and HP/Palm is trailing far behind. It's not just "marketing". IThe iPad/iPhone system is a true breakthrough in form factor.
And no, most people wouldn't rather carry around laptops. IT department people and software developers carry laptops. At least half of corporate users (50%) don't carry anything at all because their job duties preclude this. They are still using paper forms and clipboards, then transferring data to workstations at end of day. For this very large and influential group of users, the iPad is a huge leap in convenience because it does what laptops and workstaitons have never done…it serves the real form factor needs of a huge group of users.
Corporate IT departments are buying iPads by the thousand, in order to better serve their user base. If Android comes out with an iPad equivalent that links to Android phones, people will buy that too.
Anybody who doesn't understand this is going to be left in the dust.
I agree with the general message. HP/Palm will never get it right.
As for corporate users, most do use laptops when traveling. I do not think corporate users are going to replace anything with the iPad. First of all, corporate It departments will likely have a Windows-based laptop as their system of choice. Apple really doesn't have market share here.
Would like to see a study or something backing up your claim that corporate IT depts are buying the iPad for their workers.
"HP has to have a device that is more attractively priced than Apple (not hard at all)"
Funny, since it seemed like half a dozen tablets got axed prior to release, once the $500 tag on the iPad was announced.
Given the app store and the Apple reputation for ease-of-use, you're going to have to have a superior user experience AND a significantly lower price. $500 for a tablet sounded like a deal in December. Now, not so much.
Seriously capable they may be, the Cisco Cius and the <a target="new" href="http://blogs.sybase.com/ubermobile/2010/05/here-comes-the-blackberry-tablet-pics/">coming BlackPad from RIM will probably end up being viewed like your ugly grey plastic laptop and other IT-approved-and-issued gear of yesteryear: that is, barely tolerated or openly despised.
With laptops, employees only started to have viable alternatives during the waning XP era. But the iPad's rapid rise coincides exactly with the <a target="new" href="http://www.zdnet.com/blog/sybase/the-year-of-bring-your-own-computer-to-work/113">rise in popularity of Bring Your Own Smartphone corporate policies.
That's huge. Smartphones blazed the liberalizing trail that consumer tablets like the iPad are benefiting from. While Wells-Fargo dithered for years whether to approve the iPhone, <a target="new" href="http://www.bloomberg.com/news/2010-07-07/apple-s-not-just-for-consumers-ipad-wins-fans-at-wells-fargo-sap-tellabs.html">it waited just weeks before approving the iPad.
Unfortunately getting your word out in today's world is difficult. Apple has shown its self a master of marketing combined with outstanding products. Something difficult for any company to do. HP has outstanding products but when is the last time you saw a commercial. They rely on partners to push there products to the consumer level. Palm is even more confusing and I have a Palm Pre. They put together arguably the best smart-phone OS ever and put it on hardware that is mediocre. Love the form factor but the build quality is not great. Cisco I am sure most people have not even heard off. They are not a consumer company they are a corporate company. Yes they bought Linksys but that said when you are selling hardware for $100k plus you have to sell a lot of $50 routers to make the same money and that doesn't even start to consider support. Apple is smart or dumb about there product lines. They don't have many and what they do have is expensive for consumer products and designed very well. If you do not mind living in a walled garden apple could be a good home for you. I believe you have seen iPhones market share peek. I think they are going to remain a player for the foreseeable future but I also believe they will loose market share from the near future on.
Should Dell be part of this discussion with it's recent Streak? Will Dell compete?
Good point. I think the Dell Streak is still more cell phone than tablet. Isn't it a lot smaller than other tablets?
I think there are still a LOT of people that would rather carry around a lightweight laptop. One of the reasons the smart phone has become popular because you only have to carry one device instead of a phone, an MP3 player, a PDA, and so on. A tablet is no substitute for a laptop, and who wants to carry around both?
Personally I do not see the Cisco tablet competing with the iPad at the consumer level at all. It strikes me as a business tool and nothing more. Cisco owns the VoIP phone market for businesses and the Cius plays into the same exact market. If anything, it could compete with the new Blackberry tablet which should be out here shortly.
On the HP front, let's gets real. This company does not do much right on the consumer side. Yes, their Touchsmart PC is a lot of fun, but when it comes to sales numbers, they are left in the dust.
If HP is smart, they will use the Palm OS and team talent and get as far as possible away from the Palm name/brand as possible.
I think the smart CE player will go with a really cool Android-based tablet. The collective branding and marketing behind the Android Os is much larger than anything HP could do.
i thik HP can play with any of the big boys when it comes to money and marketing
Show me a single HP product that has made it big. They generate revenue through multiple channels, there is no single product hit that they have had.