What is Uconnect?

What is Uconnect? Here's everything you need to know about the popular system

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Car manufacturers owned by Fiat-Chrysler Automobiles (FCA) often advertise a feature named Uconnect. It sounds like it might be an easy way to hook up a trailer, or a hot new social media platform developed to dethrone Facebook, but it’s neither. At its core, Uconnect is an in-car infotainment system that groups a vehicle’s connectivity, entertainment, and navigation functions into a single piece of software controlled via a touchscreen integrated into your dashboard. In this guide, you will learn about the features packed into Uconnect, what it’s like to use, and the type of cars it’s found in.

What does Uconnect do?

The screen replaces the radio, so Uconnect’s most basic function is letting drivers choose the type of music they want to listen to. It takes a single tap to access the radio menu. From there, the driver can select a radio station, change to the AM band (yes, that’s still a thing), or select a different media source. Options include Bluetooth audio streaming from a phone, an iPod, and SiriusXM satellite radio. Note that most of these actions can also be performed using buttons on the steering wheel, and redundant buttons usually found on the center console.

Drivers can pair their Apple- or Android-powered smartphone to their car via Uconnect. After completing a few basic steps, they’re able to make hands-free phone calls, send text messages thanks to cloud-based voice recognition technology, and access their list of contacts. The navigation function, which is often offered as an extra-cost option, provides turn-by-turn directions. Note that Uconnect annoyingly doesn’t let the driver enter a navigation destination if the car is moving. We know it’s for the sake of safety, but most drivers who end up locked out of the navigation menu will pull their phone out right way, which is an even bigger distraction.

In some cars, the screen also lets users adjust the seats, the climate control settings, and even dim the rear-view mirror. It’s also used to turn the 3G or 4G Wi-Fi hotspot on and off.

That is a robust feature set, but it doesn’t end there. Uconnect Access, a separate service owners must pay a monthly subscription for, unlocks more. It gives motorists access to Yelp, puts them in contact with 24/7 roadside assistance, and generates a vehicle health report. It also notifies owners via text if their car’s alarm goes off, and it sends the vehicle’s location to the police if it’s stolen. The Send N’ Go function is one of our favorites; it lets drivers send an address from their phone to their car. You can find a taco place on your couch, send the address to your car, and it will already be loaded in the navigation system by the time you start it up.

Uconnect Access’ smartphone app also makes it possible to remotely start the engine, lock or unlock the doors, and check the fuel level. In some models, including the Jeep Cherokee, Amazon Alexa compatibility lets owners talk to their car from the comfort of their home via their Echo device. “Amazon, start my Cherokee.”

The aforementioned features are fairly standard; you will find most of them on a Chrysler 300, a Jeep Renegade, and anything in between. Some versions of the software also boast brand- or model-specific software. For example, Dodge’s performance-oriented models are available with an app named Performance Pages that provides information like the engine’s horsepower and torque output, the steering angle, the temperature and pressure of the oil, and the g-forces felt in the cabin in real-time. Jeep, on the other hand, developed an app named Off-Road Pages for the Wrangler that displays data like the status of the transfer case, whether or not the sway bars are connected, the altitude, and the angle of the slope the car is on.

What is Uconnect like to use?

Digital Trends has tested dozens of Uconnect-equipped cars since FCA released the software, and we’ve always been impressed by it. We named it the infotainment system of the year in 2015. It has evolved considerably since, but it remains a relatively simple and straight-forward system to use. Clear, easy-to-recognize icons populate the home screen, and some versions of the software let the front passengers move tiles around with a drag-and-drop motion similar to that found on a smartphone. The menu bar located on the bottom of the screen also provides the driver with shortcuts to frequently used features, such the radio, navigation, and climate control features.

Uconnect’s response time is relatively quick and it’s fast to load, but the screen’s resolution is beginning to look dated in some applications. It remains one of the more user-friendly infotainment systems on the market, though.

Which cars come with Uconnect?

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Nearly every new car made by a brand operating under the FCA umbrella comes with Uconnect. The list ranges from a humble Fiat 500 to the fire-breathing Dodge Challenger Hellcat. It also includes the Jeep Wrangler, the Chrysler Pacifica, and the Ram 1500. The different screens found in these various cars are equally diverse. The Fiat 500 comes standard with a 5.0-inch screen, while the 500X benefits from a 7.0-inch screen. Jeep’s Wrangler also offers a 7.0-inch screen. An 8.4-inch screen is available on many Dodge models, including the Challenger, while Ram takes the size crown with the 12-inch screen it makes available on top-end versions of its 1500, 2500, and 3500 pickups.

How can I keep Uconnect up-to-date?

There are two ways to keep Uconnect up-to-date. The first and most basic one requires owners to download the latest version of the software online, transfer the file to a USB stick, and load it onto their car via the USB port. They’ll need to upload the software by following the directions that appear on the car’s touchscreen. Alternatively, vehicles equipped with built-in Uconnect Access or SiriusXM Guardian are able to receive over-the-air software updates. Note that the car needs to be located in the United States and within the range of a usable cellular network for the function to work. FCA will contact owners via email to let them know that they’re about to receive an over-the-air software update.

What if I don’t like Uconnect?

Nearly every car, truck, and SUV equipped with Uconnect is compatible with Android Auto and Apple CarPlay.


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