Skip to main content

Microsoft is still fixing the Surface Pro 4 — updates cover keyboard

Microsoft Surface Pro 4
Bill Roberson/Digital Trends
Microsoft’s latest update aims to improve the stability of its Type Cover keyboard for its 2-in-1 device Surface Pro 4. It also throws in a few improvements to the touchpad and keyboard on the Surface Book. On the Surface Pro 4 some users are saying they’ve experienced slow boot issues with the keyboard attached. And some of our staff have reported that the keyboard seems to work randomly, and only a reboot resolves the issue. Far from preferable for a device that should assist during stressful situations.

Users who have suffered from these issues might benefit from downloading the latest update. The update won’t patch every bug and glitch, but it might get rid of some of the most glaring issues. To check if the update is available you only need to check the Windows Update section on your device.

The update arrives in the midst of a constant influx of new bugs and glitches, as is usually the case with fresh hardware. The Microsoft team responsible for the Surface recently issued an apology to the early adopters of both the Surface Book and Surface Pro 4.

Earlier Surface releases have been criticized for hardware issues, but that seems to have gone in reverse with the latest iteration. In November the company released an update to fix freezing issues, another update in early December got rid of graphics errors, and now another software patch is being released.

While our initial review took great joy in the solid yet elegant design of the device along with its capable hardware, the software has become an ever more glaring issue. We have even take the step of altering the review score to reflect this. Consumers don’t have any responsibility to wait for their hardware to finally work, so the question remains as to whether this will hurt the blossoming Surface line, or if Microsoft will take care of the problems before they become indelibly associated with the brand.

Editors' Recommendations

Dan Isacsson
Being a gamer since the age of three, Dan took an interest in mobile gaming back in 2009. Since then he's been digging ever…
Microsoft may fix the most frustrating thing about Windows updates
Windows 11 updates are moving to once a year.

Most Windows users will agree that one of the most annoying things about the operating system is the updates. While Windows Updates are necessary, they often tend to come up at the worst possible time, interrupting work and gaming sessions with persistent reminders that the system needs to reboot. Microsoft might be fixing that problem in the upcoming Windows 11 24H2 build, but it's still too early to bid farewell to those ill-timed reboots.

As spotted in the latest Windows 11 Insider Preview Build 26058, Microsoft is testing "hot patching" for some Windows 11 updates. Hot patching refers to a dynamic method of updating that often doesn't change the software version and may not even need a restart. In the context of Windows 11, it's pretty straightforward -- Windows will install the update, and you won't have to reboot your system.

Read more
The Surface Pro could finally live up to its potential this year
The back of the Surface Pro 9, with the kickstand pulled out.

The Surface Pro hasn't changed much over the years. The design has been tweaked slightly from generation to generation, but the central premise has remained. Its strengths have been bolstered, but its weaknesses have stayed around, too.

This year, however, the Surface Pro 10 is reportedly coming out. And unlike previous versions of the Surface Pro, this one might finally reinvent this device into something that profoundly fulfills the promise of what it always could be.
The problem of the 2-in-1

Read more
Apple’s Vision Pro to get bespoke Microsoft 365 apps at launch
Microsoft Teams being used on the Apple Vision Pro.

Apple’s Vision Pro is just a couple of days from landing on people’s heads, with many speculating how much of a success -- or not -- the tech giant can make of its most important product launch in years.

A key factor is expected to be the level of interest developers show in creating custom-made apps for the mixed-reality headset, with some major platforms such as Netflix, Spotify, and YouTube deciding to hold back from offering bespoke apps.

Read more