Skip to main content

Microsoft services recovering after going down globally

Most of Microsoft’s online services are now operating normally after a widespread outage that started on the afternoon of Monday, September 28.

The issue impacted Microsoft 365 and related cloud-based services such as Office.com, Outlook.com, Teams, and OneDrive.

According to Downdetector, areas impacted by the outage included much of the U.S., Japan, and parts of Australia, New Zealand, and South America.

The company is yet to reveal what caused the outage.

At around 8 p.m. PT, Microsoft said “the majority of services” were back online “for most users.”

The company first acknowledged the issue in a tweet earlier in the day, saying: “We’re investigating an issue affecting access to multiple Microsoft 365 services. We’re working to identify the full impact and will provide more information shortly.”

In a later post, Microsoft said it believed it had “identified a recent change that appears to be the source of the issue. We’re rolling back the change to mitigate impact.”

But after performing the supposed fix, it later added: “We’re not observing an increase in successful connections after rolling back a recent change. We’re working to evaluate additional mitigation solutions while we investigate the root cause. Please visit status.office.com for additional information on this issue.”

Digital Trends has reached out to Microsoft for more information on what happened and we will update this story when we hear back.

Editors' Recommendations

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
The most common Microsoft Teams problems, and how to fix them
A close-up of someone using Microsoft Teams on a laptop for a videoconference.

Microsoft Teams was introduced in 2017 as a unified communication and collaboration platform, helping businesses and organizations get things done. Microsoft leveraged the company's existing Office software experience and created a unified experience between Teams, Office 365, and Skype for Business. However, as with all software, things don't always go according to plan. If you're having Microsoft Teams issues, here's how to fix some of the most common problems.

Do you use Zoom too? If you ever run into any Zoom problems, there are ways to fix them too.

Read more
Microsoft’s new audio dock is part speaker, part USB hub
The Microsoft Audio dock with cable being connected.

Amidst the buzz of the Surface Laptop 5 and Surface Pro 9 created at today's Surface launch event, Microsoft launched a few Microsoft Teams-centric accessories as well.

One of the newly released devices is a USB-C-powered hub called the Microsoft Audio Dock, featuring a built-in speaker for meetings and music.

Read more
This Microsoft Teams exploit could leave your account vulnerable
A video call in Microsoft Teams is displayed on a laptop.

According to analysts from cybersecurity company Vectra, there's a massive vulnerability within Microsoft Teams, and countless users could potentially be affected if hackers gets their hands on it.

The program has a flaw that makes it possible for attackers to steal the login credentials of users and log into their accounts. Unfortunately, Microsoft is not planning to patch this right now, so read on to make sure you're staying safe from this unexpected Microsoft Teams issue.

Read more