Not enjoying a VR experience? Oculus now offers refunds for software

oculus rift amazon sale 350 on matt wideview
Bill Roberson/Digital Trends
Virtual reality is like the Wild West in the world of video games. There is a wide variety of quality and some users are more prone to the infamous “VR sickness” that comes with some software. Whatever the reason might be, there are times when users just want to backpedal on a recent purchase. With the new refund policy for Oculus Rift content, buyer’s remorse is a thing of the past.

As long as the content is purchased through the Oculus store, it is covered under this new policy. Many digital purchases are eligible for any reason as long as it is made within 14 days of purchased and the content has been engaged with for less than two hours. Even if the content doesn’t qualify for an automated refund, contacting customer support may grant users a refund.

According to Oculus, users can return Rift apps, games, and many experiences purchased through the Oculus store. There are a few exceptions to this rule. Any movies or content purchased as part of a bundle, or content downloaded through in-app purchases, are not offered automated refunds. As expected, content purchased outside the Oculus platform will not be refunded. For those who are indecisive or think about scamming the system, previously refunded content cannot earn automated refunds again.

Refunds typically take fewer than five days to review, verify, and process. During this period, users will lose access to the app in question. If the request is denied, users regain use of the app. When a refund is granted, the credit will be applied through the original payment method.

Full refunds for digital purchases have been around for awhile, but are still not as prevalent as one would hope. The Google Play Store and Apple’s App Store both have had their own limited return policies, but more gaming-specific services have lagged behind. Valve caused a splash when it first allowed refunds through Steam and Microsoft just did the same thing earlier this year when it allowed both Windows 10 Store and Xbox One digital purchases to be refunded. Sony still lags behind in that they require a call to customer support that only sometimes results in a refund.

Mobile

5G may spur the return of smartphones locked to specific carriers

5G is set to bring faster speeds and higher data caps to our smartphones and tablets. Unfortunately, those smartphones and tablets may be locked to the carrier they are originally purchased from.
Mobile

The Apple Watch Series 4 is now available -- here's where to buy it

The new Apple Watch Series 4 is here. Besides the Apple store, the company's next-generation smartwatch is be available for purchase through all four major carriers. Here's where you can get yours.
Smart Home

Amazon Prime Now: Here's exactly what it can do for you

Amazon Prime Now offers delivery of your purchased goods in just two hours. That means you get the convenience of online shopping coupled with the instant gratification of in-store purchases.
Mobile

Skagen’s new Falster 2 smartwatch is now available for purchase

In August, Skagen announced the launch of its new smartwatch to add to its lineup, and it's called the Falster 2. The device features a heart-rate sensor, built-in GPS, and more. It's also now available for purchase.
Gaming

How to pre-order your PlayStation Classic before it's too late

Sony's PlayStation Classic comes with 20 pre-loaded games and two wired controllers for $100. While we don't know the full list of games yet, you can already pre-order the console. Here's how to snag one early.
Gaming

‘Red Dead Redemption 2’ online mode gallops into open beta in November

Red Dead Redemption 2's online mode, Red Dead Online, won't be available when the game launches October 26, but you won't have to wait long. Red Dead Online, which takes cues from Grand Theft Auto Online, enters open beta in November.
Product Review

'FIFA 19' still nails soccer, but don’t expect any surprises

FIFA 19 is still a great way to play virtual soccer, but the changes made in this year’s game don’t push the series forward, and The Journey's story mode stumbles in its final installment.
Deals

Cyber Monday 2018: When it takes place and where to find the best deals

Cyber Monday is still a ways off, but it's never too early to start planning ahead. With so many different deals to choose from during one of the biggest shopping holidays of the year, going in with a little know-how makes all the…
Deals

The best Nintendo Switch deals and bundles for September 2018

Looking to score Nintendo's latest hybrid console? We've smoked out the best Nintendo Switch deals right here, including some discounts on stand-alone consoles as well as a few bundles that feature games like Fortnite.
Emerging Tech

An A.I. is designing retro video games — and they’re surprisingly good

Researchers from Georgia Tech have demonstrated how artificial intelligence can be used to create brand-new video games after being shown hours of classic 8-bit gaming action for inspiration.
Gaming

The hottest Nintendo Switch games you can get right now

The Nintendo Switch's lineup started off small, but games have steadily released as the console continues through its second year. Here are the best Nintendo Switch games available now, from Super Mario Odyssey to Fortnite.
Gaming

Gamers are already hacking the Nintendo Switch Online NES emulator

Players have already managed to hack the NES emulator included with the Nintendo Switch Online subscription service, allowing them to load the system up with additional ROMs of classic games.
Gaming

Box-office buster: Spider-Man’ on PS4 tops ‘Spider-Man: Homecoming’ with big debut

Insomniac Games' new PlayStation 4 exclusive Spider-Man managed to set records for the fastest-selling exclusive on the system, and it even outperformed the recent Spider-Man: Homecoming film.
Gaming

Find all Fortnite's puzzle pieces in our week 10 challenge guide

The Fortnite 'search for jigsaw puzzle pieces in basements' is one of the hardest challenges in the week 10 challenges this week. We go over how and where to find these puzzle pieces, and how to get all seven of them in total.