Skip to main content
  1. Home
  2. Gaming
  3. News

Overwatch 2 text chat bug can make nonrefundable skin purchases

Add as a preferred source on Google

Overwatch 2’s rocky post-launch saga continues as the game is suffering from a bug that randomly purchases skins from the in-game shop without permission from players while they’re using the chat.

As reported by Kotaku, some players pointed out the auto-purchasing bug to Blizzard after the game’s tumultuous launch on Tuesday. The issue appeared to gain more traction Thursday evening when Reddit user Dracyoshi made a post in the Overwatch subreddit detailing their experience of buying the Junker Queen skin without meaning to because they typed text chat in the Hero Gallery.

Recommended Videos

“On the day that Overwatch 2 launched I was chatting with some friends while browsing the hero gallery when the game unexpectedly began unlocking Junker Queen’s Plutonium skin,” Dracyoshi said. “I was typing a message in the chat and before I could react and cancel the purchase it already went through and bought the skin for me. It appears to have been caused by a bug where text typed into the chat is occasionally misinterpreted by the game [as] an input for navigating the menu. And unfortunately unlocking a skin only takes two presses of the spacebar, something that can happen in a split second when you’re pressing it dozens of times per sentence.”

The Plutonium skin is worth 300 Legacy Credits, which is in-game currency given to original Overwatch players. Legacy coins cannot be obtained in Overwatch 2 if it’s your first time playing the series, and once you use them, you can’t get them back. Digital Trends reached out to Dracyoshi for more details on Blizzard’s response concerning the bug. They said they got a response on the support ticket, but weren’t issued any refunds. However, they said they were relieved it didn’t use Overwatch Coins they spent actual money on.

The auto-purchasing bug is the latest in a series of mishaps for Overwatch 2, which has seen two DDoS attacks, long queues of players trying to log into the game’s servers only to get kicked out after unlocking certain achievements, and players not meeting SMS Protect requirements to play the game, which Blizzard fixed following fan pushback. When Blizzard will patch out the auto-purchasing bug or offer refunds to those affected by it is unknown.

Cristina Alexander
Gaming/Mobile Writer
Cristina Alexander is a gaming and mobile writer at Digital Trends. She blends fair coverage of games industry topics that…
Anthropic cracks down on video game cloning with new Claude restrictions
Claude can still help develop original games, but copying existing titles is now off the table.
Claude website open on laptop

AI has been making its way into video game development for a while now, but the recent developments have started raising some serious concerns. Popular games are being reverse-engineered with AI assistance, recreated for web browsers, and made playable on platforms they were never released for. Between all that, indie developers have started pulling down their demos over fears of getting copied. Anthropic has now stepped in with new restrictions for Claude Code.

The change was first spotted on X and subsequently confirmed by Anthropic's Addy Osmani. The new instructions prevent Claude from recreating specific existing games, even if they are renamed or presented as original projects. Users can still make original games, work on games within a genre, and use their own designs and assets.

Read more
Ubisoft shares major Assassin’s Creed updates, including disappointing news about remakes
New Game+, a final Black Flag treat, and a 20th birthday on the horizon.
Assassin's Creed, Gaming, Remake

If you have been looking for an excuse to jump back into Assassin’s Creed, Ubisoft just gave you a couple of good ones. Its Fall 2026 update is packed with news, from fresh content to a big birthday celebration next year.

What’s new in Assassin’s Creed Valhalla?

Read more
Phantom Blade Zero hands-on: An extraordinary game with unbelievable combat that I can’t get enough of
Every fight feels like a beautifully choreographed martial arts movie, except I'm the one controlling every move.
Phantom Blade Zero poster

We have had a considerable number of high-profile game releases this year, but none so far have had as much hype behind them as Phantom Blade Zero. The source of all that hype was a 2023 trailer highlighting its fluid kung-fu-derived sword combat. Considering that, at the time of writing this piece, there are over 700,000 concurrent players on Steam alone, on a weekday no less, I think it's safe to say that the hype has converted into gamers actually showing up for the game. I have sunk around 10 hours into this game today, and so far, it has been nothing short of an absolute masterclass in action combat.

A world that pulls you in from the start

Read more