Skip to main content

Roku is aware of its OS 10.5 update breaking your streaming apps

If you’re struggling to stream video after the Roku OS 10.5 update, you’re not alone, apparently. The leading streaming platform’s user forums have been busy in the days following the major update, with all sorts of complaints of things being broken.

The complaints range from channel-specific — things like YouTube TV not working — to overall network connectivity problems to general malaise. It’s not easy to troubleshoot from afar when you’re dealing with multiple devices over multiple generations, but the general consensus over 20 pages of posts so far (as well as in the Roku subreddit) is that something is wrong.

Roku OS 10.5.
Phil Nickinson/Digital Trends

There’s a fine line between actual systemic issues and just the expected number of headaches when it comes to software updates, as there are innumerable variables at work here. For what it’s worth, my not-brand-new TCL 6-Series updated to 10.5 just fine, and everything works. But Roku seems to have acknowledged that something’s up, and it’s on the case.

Of particular concern to some is that YouTube TV doesn’t seem to work after the update — though, again and anecdotally, it works just fine for me — which is additionally problematic due to the spat between Roku and Google that could come to a head on December 9. You can’t just uninstall and reinstall the YouTube TV channel anymore, because the channel listing no longer appears in the Roku Store. YouTube TV remains accessible through the YouTube (proper) app, however. But that’s still not really the way things should work and is a reminder that neither company is serving its customers particularly well in that regard.

Inside the Roku-YouTube TV dispute

It’s also worth mentioning that, if the YouTube TV channel still appears in your “recent searches” history, you’re good to go and can reinstall it that way. Huzzah for workarounds.

In any event, Roku’s aware of the issues. So, too, are its customers, who may well find themselves looking elsewhere if the headaches on the low-cost hardware continue.

Editors' Recommendations

Phil Nickinson
Phil spent the 2000s making newspapers with the Pensacola (Fla.) News Journal, the 2010s with Android Central and then the…
YouTube TV laps the competition with 8 million subscribers
YouTube TV on Apple TV.

If there ever was any doubt which live streaming service was dominating in the U.S., it ends now. YouTube TV has more than 8 million subscribers, according to a blog post penned by CEO Neal Mohan. That's up from the 5 million subscribers the service announced in July 2022.

By comparison, Hulu With Live TV — the second-biggest service — reported 4.6 million subscribers as of September 30, 2023, which marked the end of parent company Disney's fiscal year. YouTube's parent company, Google/Alphabet, doesn't report subscription numbers with any real sort of fidelity. "More than 8 million" is all we're going to get. The new numbers also mean that YouTube TV has about four times as many subscribers as the third-highest service, which is Sling TV, at just over 2 million.

Read more
NFL Sunday Ticket presale starts today — save on the 2024 season
NFL Sunday Ticket on a TV.

Aside from a few scant hiccups, the inaugural season of NFL Sunday Ticket on YouTube and YouTube TV was a pretty rousing success. And today, Google has begun presales for the 2024-25 season, that’ll save you a few bucks.

For those new to NFL Sunday Ticket, it’s a subscription scheme by which you can watch every out-of-market game. So if you’re in, say, Saints country but are a die-hard Steelers fan, you can watch every Pittsburgh game to see if they figure out this quarterback thing, even if it’s not being broadcast in your area. You can do so either through YouTube TV or on YouTube proper via YouTube Primetime Channels. (Before the 2023 season, you had to have DirecTV’s satellite service to get NFL Sunday Ticket. )

Read more
YouTube TV is finally fixing the biggest problem with multiview
College basketball in multiview on YouTube TV.

The sheer size of today's latest and greatest televisions has made multiview — the feature by which you can watch multiple channels at once — a must-have feature. That's been good for services like YouTube TV, ESPN+, Fubo, and Apple TV, which have their own implementations.

Multiview has been particularly important for YouTube TV. It's the most popular live TV service in the U.S. with more than 5 million subscribers. And it just finished its first season as the new home of NFL Sunday Ticket, which by all accounts was a pretty major success.

Read more