Skip to main content

‘Alexa, sell me something!’ Amazon may explore digital advertising in 2018

alexa
Image used with permission by copyright holder
Negotiation with several household product sellers indicate that Amazon may be bringing paid advertising to Echo devices, possibly as soon as this year. According to CNBC, insiders have revealed that negotiations between companies like Proctor & Gamble and Clorox include discussions of preferential product placement in searches.

Amazon responded to the CNBC report on January 3 with a statement via email that they have “no plans to add advertising to Alexa,” according to Slate.

So far, ads and promotions on Echo and related devices have been restricted to the third-party skills. Streaming music services have ads between songs, or when you get a daily news roundup. If you order a pizza, Alexa may tell you what promotions are currently available. Other than these rare occasions, Amazon doesn’t allow any advertising at all.

If implemented, the marketing would involve inobtrusive product placement via targeted suggestions, like promoted search results on websites. With Alexa’s voice output, however, these top-line search results could be more effective, as consumers have gotten savvier and often simply scroll past the promoted results on a Google search.

Another approach would utilize the user’s history to suggest specific products. For instance, a consumer who recently purchased a particular brand of toothpaste may get a suggestion to try the mouthwash from the same manufacturer.

The smart speaker market is a new frontier for advertisers, and it will be a dominant household presence in years to come. Business Insider projects that Amazon will sell more than 70 million smart speakers by 2025. One thing that won’t happen is unprompted or irrelevant ads blaring from the speaker without interaction, as Amazon knows that emulating cable TV or terrestrial radio would just alienate its growing consumer base

Amazon is a dominant force and currently enjoys a 71 percent share of the smart speaker market, and brands will have to devise new ways to showcase their products in the non-visual interactive medium.

Doug Rozen of the media agency OMD told CNBC that advertisers will be walking a fine line between informative and intrusive. “We have to come up with the right monetization opportunity,” he said. “But it can’t get in the way of what we are trying to use these devices for.”

Editors' Recommendations

Mark Austin
Former Digital Trends Contributor
Mark’s first encounter with high-tech was a TRS-80. He spent 20 years working for Nintendo and Xbox as a writer and…
At long last, Amazon brings AI features to Alexa
Amazon SVP of Devices and Services Dave Limp demonstrates the Let's Chat feature of Alexa, powered by AI.

Nearly a year after ChatGPT introduced the world to the uncannily human possibilities of generative AI, Amazon has unveiled new Alexa features powered by large language models (LLM). At the annual Amazon Devices Event hosted at its new Arlington, Virginia, headquarters, the company announced some major Alexa improvements that will attempt to make replies much more conversational and lifelike, with less waiting time between your interactions and more meaningful replies.

A new feature called Let's Chat mimics the ChatGPT experience by allowing you to have a fluid conversation with Alexa, asking questions about everything from the voice assistant's football team allegiance to recipes. You can even ask it to write emails for you. In the demo with Dave Limp, outgoing senior vice president of devices and services, Alexa sometimes stalled and needed a second prompt to answer questions, suggesting the feature may still need some polish.

Read more
What is Amazon Alexa, and what can it do?
Echo 4th Gen speaker on table.

Amazon Alexa is an interactive voice assistant that can check the weather, launch your favorite playlist, and everything in between. Alexa can be found on most Amazon products, including the new Echo Pop, the iconic Echo Dot, and even a variety of smart thermostats, soundbars, lamps, and more. Aside from taking basic commands from you, Alexa can also dish out commands to the rest of your connected smart home -- making it easy to streamline your life.

Interested in learning more about Amazon Alexa? Then you’re in the right place. Here’s a closer look at where Alexa comes from, how it works, where it got its name, and just about everything else you’d want to know about the popular voice assistant and smart home savant.
Who/what is Alexa?

Read more
Amazon to pay $30M in FTC settlements over Alexa, Ring privacy violations
Amazon logo on the headquarters building.

Amazon has agreed to pay $25 million to the Federal Trade Commission (FTC) to settle charges over privacy violations linked to its digital assistant, Alexa.

In a separate case, Amazon-owned Ring will pay $5.8 million for violations of users’ privacy.

Read more