Skip to main content

Google Maps rolls out Q&A section for Android and mobile search

google maps
Aradaphotography/123RF
The latest update to Google Maps encourages users to post helpful information about businesses — and eliminates the dreaded task of having to call for information. The company announced it’s launching a new feature to Google Maps for Android and mobile Search. Soon, you’ll be able to ask questions and read answers about particular places you’re headed to or interested in.

When normally searching for a restaurant or store on Google Maps or Search, you’re provided with a ton of user-generated content ranging from the star ratings to reviews. Now, when you open a local business listing, it will have a “Questions & Answers” section to scroll down to as well. This is where you can post your own questions, answer someone else’s, or read through the already existing posts.

Since anyone on Google can post inquiries and answers under a listing, it can result in a sea of questions with conflicting answers. To address this, the new feature includes the option to upvote informative content by tapping on the thumbs-up icon, which will push user-favored content up toward the top of the section. That way, you won’t have to search through an endless thread of confusing input from different users.

Businesses can also add their own frequently asked questions along with other facts that could be useful to the customer. The owners and any knowledgeable users are notified whenever someone asks a question and you’ll receive a notification once they answer. For users, this feature allows them easy access to information with one quick search but it can also strengthen the relationship businesses have with customers.

This isn’t the first update Google Maps users have seen recently. In July, the app added a travel-related feature that shows you estimated travel times based on when you leave for your planned trip. By typing in your destination, the app gives you a bar graph listing the busiest hours along with the fastest routes and parking tips.

Prior to that, Google Maps also added transit services for anyone living in big cities. Rather than using third-party apps — or an old-school paper map — the update gives you outlines for platforms, entrances, and other helpful information about subways.

Even though the latest updates to Google Maps and the search tool are ones we can find on other apps, it’s clear Google is aiming to be the only resource we could ever possibly need. With the new Q&A update, the company makes it known it wants to help you make quick and easy decisions while discovering what’s available around you. The feature will be rolling out to Android and mobile search users worldwide.

Editors' Recommendations

Brenda Stolyar
Former Digital Trends Contributor
Brenda became obsessed with technology after receiving her first Dell computer from her grandpa in the second grade. While…
Google is bringing Chrome browser to cars, even more EV features to Maps
Android Auto interface showing EV charging times.

Google is bringing a great combination of features to Android Auto and cars with Google built-in, particularly for those who drive an EV.

Google Maps is adding more EV-centric features for those who use Android Auto from their connected phone. Starting with the Ford F-150 Lightning and Mach-E, you'll now see information on expected state of charge on arrival to your destination, as well as charging station locations and expected charging times for longer trips. This is a feature that's been available for EVs running Google built-in (aka Android Automotive), and in my experience, it's extremely helpful and helps alleviate charging anxiety. It's wonderful to see this brought to the much wider-reaching Android Auto version of Maps, and I hope it expands to more cars soon.

Read more
Sharing files on Android is about to get much easier
Android 14

During CES 2024 in Las Vegas, Google announced a collaboration with Samsung to make file-sharing easier through a new feature called Quick Share. This feature is designed to create a unified cross-Android solution, enabling seamless sharing of files within the Android and Chromebook ecosystems. Additionally, Google intends to pre-install the Quick Share app on Windows PCs, further expanding its reach.

A list of nearby devices will appear when you tap the Quick Share icon. You can then choose which files to share with whom without compromising your privacy. You have complete control over your phone's settings and can decide whether to share files with everyone, only your contacts, or just your own devices.

Read more
Google is paying a $700 million fine, and you’re getting some of it
Google Play Store on the Samsung Galaxy A53 5G.

If you think your Tuesday is off to a rough start, at least you aren't Google. In the wee hours of the morning on Tuesday, December 19, Google confirmed that it's paying $700 million as part of a settlement regarding antitrust concerns around the Google Play Store.

In July 2021, over 30 states (plus Washington, D.C.) filed a lawsuit against Google over its business practices related to the Google Play Store on Android. Specifically, the lawsuit targeted fees Google charges developers to use the Play Store — and the alleged lack of competition the Play Store allows. Google settled the lawsuit this past September, and now Google has announced the details of that settlement.
Google's paying you $630 million ... kind of

Read more